Sustainability and ESG (Environmental, Social and Governance): A study of the tourism operations of a Lodge in Serra Gaúcha

Detalhes bibliográficos
Autor(a) principal: Mecca, Marlei Salete
Data de Publicação: 2023
Outros Autores: Oliveira, Franco Marcelo, Witt, Andréia Carla Velho, Velho, Fabio Daniel
Tipo de documento: Artigo
Idioma: por
eng
Título da fonte: Turismo : Visão e Ação (Online)
Texto Completo: https://periodicos.univali.br/index.php/rtva/article/view/19330
Resumo: This research aimed to present, in the light of the theory and the ABNT PR 2030 standard, how sustainability and ESG (Environmental, Social and Governance) are present in a Lodge in the Serra Gaúcha, which has as its predominant demand elderly tourists. To this end, descriptive research was carried out with a case study and a qualitative approach. Data were collected through semi-structured interviews with the manager of the Lodge under study. As research findings, it was identified that the Lodge constantly seeks to welcome guests and interact with the society in which it operates, and that it contemplates (partially) the tripod of sustainability or ESG described in ABNT PR 2030 (2022). Some initiatives that are aligned with the tripod of sustainability and ESG are the care with the origin of inputs, capture and reuse of water (partially), economic interaction with local and regional businesses, circular economy, benefits to employees, rescue and preservation of culture, among others. There are ESG criteria that the lodge points out its concern in seeking to contemplate. Such understanding was possible by detailing the data collected, from the preparation of its facilities to the reception of guests, with attention to the elderly, who represent 70% of the occupation during the week.
id UNIVALI-3_0a3547bd44cf75c7aabb842f2c865816
oai_identifier_str oai:ojs.periodicos.univali.br:article/19330
network_acronym_str UNIVALI-3
network_name_str Turismo : Visão e Ação (Online)
repository_id_str
spelling Sustainability and ESG (Environmental, Social and Governance): A study of the tourism operations of a Lodge in Serra GaúchaSostenibilidad y ESG (Environmental, Social and Governance): Estudio de las operaciones turísticas de una Pousada en Serra GaúchaSustentabilidade e ESG (Environmental, Social and Governance): Estudo das operações turísticas de uma Pousada na Serra GaúchaSustentabilidadeESGOperaçõesPousadaSustainabilityESGOperationsLodgeSostenibilidadESGOperacionesPosadaThis research aimed to present, in the light of the theory and the ABNT PR 2030 standard, how sustainability and ESG (Environmental, Social and Governance) are present in a Lodge in the Serra Gaúcha, which has as its predominant demand elderly tourists. To this end, descriptive research was carried out with a case study and a qualitative approach. Data were collected through semi-structured interviews with the manager of the Lodge under study. As research findings, it was identified that the Lodge constantly seeks to welcome guests and interact with the society in which it operates, and that it contemplates (partially) the tripod of sustainability or ESG described in ABNT PR 2030 (2022). Some initiatives that are aligned with the tripod of sustainability and ESG are the care with the origin of inputs, capture and reuse of water (partially), economic interaction with local and regional businesses, circular economy, benefits to employees, rescue and preservation of culture, among others. There are ESG criteria that the lodge points out its concern in seeking to contemplate. Such understanding was possible by detailing the data collected, from the preparation of its facilities to the reception of guests, with attention to the elderly, who represent 70% of the occupation during the week.Esta investigación tuvo como objetivo presentar, a la luz de la teoría y la norma ABNT PR 2030, cómo la sostenibilidad y ESG están presentes en una casa de huéspedes en la Serra Gaúcha cuya principal demanda son los turistas de la tercera edad. Para ello, se realizó una investigación descriptiva con estudio de caso y un enfoque cualitativo. Los datos fueron recolectados a través de entrevistas semiestructuradas con el gerente de la posada en estudio. Como hallazgos de la investigación, se identificó que la posada busca constantemente recibir huéspedes e interactuar con la sociedad en la que actúa y que contempla (parcialmente) el trípode de sustentabilidad que los ESG describen en ABNT PR 2030 (2022). Algunas iniciativas que se alinean con el trípode de la sostenibilidad y los ESG son el cuidado con el origen de los insumos, la captación y reutilización del agua (parcialmente), la interacción económica con el comercio local y regional, la economía circular, los beneficios para los empleados, el rescate y la preservación de la cultura, entre otros. Hay criterios ESG que la posada señala su preocupación por buscar contemplar. Tal comprensión fue posible a través del detalle de los datos recolectados, desde la preparación de sus instalaciones hasta la recepción de huéspedes, con atención a los ancianos que representan el 70% de la ocupación durante la semana.Esta pesquisa teve como objetivo apresentar, à luz da teoria e da norma ABNT PR 2030, de que forma a sustentabilidade e o ESG (Environmental, Social and Governance) estão presentes, em uma pousada da serra gaúcha, que tem como demanda preponderante turistas da terceira idade. Para tal, foi realizada pesquisa descritiva com estudo de caso e abordagem qualitativa. Os dados foram coletados por meio de entrevista semiestruturada com a gestora da pousada em estudo. Como achados da pesquisa, identificou-se que a pousada busca constantemente o acolhimento aos hóspedes e a interação com a sociedade na qual está inserida e que contempla (de forma parcial) o tripé da sustentabilidade e o ESG, conforme descrito na ABNT PR 2030 (2022). Algumas iniciativas que se alinham ao tripé da sustentabilidade e ao ESG são o cuidado com a origem de insumos, captação e reutilização da água (de forma parcial), interação econômica com o comércio local e regional, economia circular, benefícios aos colaboradores, resgate e preservação da cultura, dentre outros. Existem critérios de ESG que a pousada aponta sua preocupação em buscar contemplar. Tal compreensão foi possível em virtude do detalhamento dos dados coletados, desde a preparação das suas instalações até o acolhimento aos hospedes, com atenção aos da terceira idade que representam 70% da ocupação durante a semana.Universidade do Vale do Itajaí­ - UNIVALI / SC2023-09-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfapplication/pdfhttps://periodicos.univali.br/index.php/rtva/article/view/1933010.14210/rtva.v25n3.p425-444Turismo: Visão e Ação; Vol. 25 No. 3 (2023): Set.-Dez.; 425-444Turismo: Visão e Ação; Vol. 25 Núm. 3 (2023): Set.-Dez.; 425-444Turismo: Visão e Ação; v. 25 n. 3 (2023): Set-Dez; 425-4441983-71511415-6393reponame:Turismo : Visão e Ação (Online)instname:Universidade do Vale do Itajaí (UNIVALI)instacron:UNIVALIporenghttps://periodicos.univali.br/index.php/rtva/article/view/19330/11429https://periodicos.univali.br/index.php/rtva/article/view/19330/11430Copyright (c) 2023 Turismo: Visão e Açãohttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessMecca, Marlei Salete Oliveira, Franco MarceloWitt, Andréia Carla VelhoVelho, Fabio Daniel2024-03-21T19:28:31Zoai:ojs.periodicos.univali.br:article/19330Revistahttps://periodicos.univali.br/index.php/rtvaPUBhttps://periodicos.univali.br/index.php/rtva/oailuiz.flores@univali.br || revistaturismo@univali.br1983-71511415-6393opendoar:2024-03-21T19:28:31Turismo : Visão e Ação (Online) - Universidade do Vale do Itajaí (UNIVALI)false
dc.title.none.fl_str_mv Sustainability and ESG (Environmental, Social and Governance): A study of the tourism operations of a Lodge in Serra Gaúcha
Sostenibilidad y ESG (Environmental, Social and Governance): Estudio de las operaciones turísticas de una Pousada en Serra Gaúcha
Sustentabilidade e ESG (Environmental, Social and Governance): Estudo das operações turísticas de uma Pousada na Serra Gaúcha
title Sustainability and ESG (Environmental, Social and Governance): A study of the tourism operations of a Lodge in Serra Gaúcha
spellingShingle Sustainability and ESG (Environmental, Social and Governance): A study of the tourism operations of a Lodge in Serra Gaúcha
Mecca, Marlei Salete
Sustentabilidade
ESG
Operações
Pousada
Sustainability
ESG
Operations
Lodge
Sostenibilidad
ESG
Operaciones
Posada
title_short Sustainability and ESG (Environmental, Social and Governance): A study of the tourism operations of a Lodge in Serra Gaúcha
title_full Sustainability and ESG (Environmental, Social and Governance): A study of the tourism operations of a Lodge in Serra Gaúcha
title_fullStr Sustainability and ESG (Environmental, Social and Governance): A study of the tourism operations of a Lodge in Serra Gaúcha
title_full_unstemmed Sustainability and ESG (Environmental, Social and Governance): A study of the tourism operations of a Lodge in Serra Gaúcha
title_sort Sustainability and ESG (Environmental, Social and Governance): A study of the tourism operations of a Lodge in Serra Gaúcha
author Mecca, Marlei Salete
author_facet Mecca, Marlei Salete
Oliveira, Franco Marcelo
Witt, Andréia Carla Velho
Velho, Fabio Daniel
author_role author
author2 Oliveira, Franco Marcelo
Witt, Andréia Carla Velho
Velho, Fabio Daniel
author2_role author
author
author
dc.contributor.author.fl_str_mv Mecca, Marlei Salete
Oliveira, Franco Marcelo
Witt, Andréia Carla Velho
Velho, Fabio Daniel
dc.subject.por.fl_str_mv Sustentabilidade
ESG
Operações
Pousada
Sustainability
ESG
Operations
Lodge
Sostenibilidad
ESG
Operaciones
Posada
topic Sustentabilidade
ESG
Operações
Pousada
Sustainability
ESG
Operations
Lodge
Sostenibilidad
ESG
Operaciones
Posada
description This research aimed to present, in the light of the theory and the ABNT PR 2030 standard, how sustainability and ESG (Environmental, Social and Governance) are present in a Lodge in the Serra Gaúcha, which has as its predominant demand elderly tourists. To this end, descriptive research was carried out with a case study and a qualitative approach. Data were collected through semi-structured interviews with the manager of the Lodge under study. As research findings, it was identified that the Lodge constantly seeks to welcome guests and interact with the society in which it operates, and that it contemplates (partially) the tripod of sustainability or ESG described in ABNT PR 2030 (2022). Some initiatives that are aligned with the tripod of sustainability and ESG are the care with the origin of inputs, capture and reuse of water (partially), economic interaction with local and regional businesses, circular economy, benefits to employees, rescue and preservation of culture, among others. There are ESG criteria that the lodge points out its concern in seeking to contemplate. Such understanding was possible by detailing the data collected, from the preparation of its facilities to the reception of guests, with attention to the elderly, who represent 70% of the occupation during the week.
publishDate 2023
dc.date.none.fl_str_mv 2023-09-01
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://periodicos.univali.br/index.php/rtva/article/view/19330
10.14210/rtva.v25n3.p425-444
url https://periodicos.univali.br/index.php/rtva/article/view/19330
identifier_str_mv 10.14210/rtva.v25n3.p425-444
dc.language.iso.fl_str_mv por
eng
language por
eng
dc.relation.none.fl_str_mv https://periodicos.univali.br/index.php/rtva/article/view/19330/11429
https://periodicos.univali.br/index.php/rtva/article/view/19330/11430
dc.rights.driver.fl_str_mv Copyright (c) 2023 Turismo: Visão e Ação
https://creativecommons.org/licenses/by/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2023 Turismo: Visão e Ação
https://creativecommons.org/licenses/by/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
application/pdf
dc.publisher.none.fl_str_mv Universidade do Vale do Itajaí­ - UNIVALI / SC
publisher.none.fl_str_mv Universidade do Vale do Itajaí­ - UNIVALI / SC
dc.source.none.fl_str_mv Turismo: Visão e Ação; Vol. 25 No. 3 (2023): Set.-Dez.; 425-444
Turismo: Visão e Ação; Vol. 25 Núm. 3 (2023): Set.-Dez.; 425-444
Turismo: Visão e Ação; v. 25 n. 3 (2023): Set-Dez; 425-444
1983-7151
1415-6393
reponame:Turismo : Visão e Ação (Online)
instname:Universidade do Vale do Itajaí (UNIVALI)
instacron:UNIVALI
instname_str Universidade do Vale do Itajaí (UNIVALI)
instacron_str UNIVALI
institution UNIVALI
reponame_str Turismo : Visão e Ação (Online)
collection Turismo : Visão e Ação (Online)
repository.name.fl_str_mv Turismo : Visão e Ação (Online) - Universidade do Vale do Itajaí (UNIVALI)
repository.mail.fl_str_mv luiz.flores@univali.br || revistaturismo@univali.br
_version_ 1798045016987271168

Registros relacionados