Spirituality in the work environment and behavior of organizational citizenship: an analysis on the perception of employees in the industry of Rio Grande do Norte

• Autor(a) principal: Barreto, Laís Karla da Silva
• Data de Publicação: 2020
• Outros Autores: Barros, Ivy Dias, Vasconcelos, César Ricardo Maia de, Araújo Filho, Gabriel Martins de, Silva, Allan Gustavo Freire da
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: RACE (Joaçaba. Online)
• Texto Completo: https://periodicos.unoesc.edu.br/race/article/view/20503
• topic: Meaningful work; Spontaneous behaviors; Food industry; Quantitative method; Trabalho com significado; Comportamentos espontâneos; Indústria alimentícia; Método quantitativo

This study aims to understand how the Spirituality in the Work Environment (EAT) influences the Organizational Citizenship Behavior (CCO), based on the perception of the employees of an industry in the Mineral Water sector of Rio Grande do Norte. The purpose of this paper is to present, interpret and understand the relationships between the analytical variables, obtained from the employees' perceptions. For that, a quantitative perspective and descriptive purpose research was carried out. Data collection on EAT and CCO was done through questionnaires answered by 32 employees at all hierarchical levels. The main results showed that the dimensions Sense of service to the community and Joy in the work had a higher prevalence over the other dimensions. As for the CCO, a high degree of perception of the aspects of Courtesy and Altruism was identified. On the other hand, the behavior of Sportsmanship was less predominant in the results. Age, length of service and leadership position had an influence on CCOs and EAT. It was verified the existence of moderate relation between Sense of benefit of community and all CCO, except, Sportsmanship. Thus, it has been shown that some behaviors of organizational citizenship and EAT are related, when present in the work environment, as well, some sociodemographic and occupational aspects can influence the citizenship behaviors at work and the spirituality of the environment.