Relationship between organizational performance and entrepreneurs competences in accounting services providers
Autor(a) principal: | |
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Data de Publicação: | 2019 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Unoesc & Ciência. ACSA (Online) |
Texto Completo: | https://periodicos.unoesc.edu.br/acsa/article/view/19077 |
Resumo: | This article aims to study the relationship between the organizational performance of Quilombo, SC accounting firms and the entrepreneurial skills of their employees, according to the study by Lenzi (2008). The data for this study were generated in the city of Quilombo, SC, with the employees of two companies providing accounting services. For that, a research was carried out, the material used to collect the data was the questionnaire, where the collaborators had on a likert scale from 0 to 5 points to indicate in which competency they were identified. The result of the research shows the skills that most identify them, being: do things before the requested; they act to reduce risks or control outcomes; they find ways of doing things better and/or faster, or cheaper; they act repeatedly or change their strategy in order to face a challenge or overcome an obstacle; they strive to keep customers happy by putting goodwill first and foremost in the long run; consult the specialists to obtain technical advice in the situation of greater doubts; establish goals and objectives that are challenging and have personal meaning; maintains financial records of such services provided, controlled; they act to maintain relations with customers; and the last two skills that qualify as a draw: maintains the point of view, even in the face of opposition or initially discouraging results; and, express confidence in one's own ability to complete a difficult task or face a challenge. |
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Relationship between organizational performance and entrepreneurs competences in accounting services providersRelação entre desempenho organizacional e competências empreendedoras nas empresas prestadoras de serviços contábeisEntrepreneurial skillsEntrepreneurial behaviorOrganizational performanceCompetências empreendedorasComportamento empreendedorDesempenho organizacionalThis article aims to study the relationship between the organizational performance of Quilombo, SC accounting firms and the entrepreneurial skills of their employees, according to the study by Lenzi (2008). The data for this study were generated in the city of Quilombo, SC, with the employees of two companies providing accounting services. For that, a research was carried out, the material used to collect the data was the questionnaire, where the collaborators had on a likert scale from 0 to 5 points to indicate in which competency they were identified. The result of the research shows the skills that most identify them, being: do things before the requested; they act to reduce risks or control outcomes; they find ways of doing things better and/or faster, or cheaper; they act repeatedly or change their strategy in order to face a challenge or overcome an obstacle; they strive to keep customers happy by putting goodwill first and foremost in the long run; consult the specialists to obtain technical advice in the situation of greater doubts; establish goals and objectives that are challenging and have personal meaning; maintains financial records of such services provided, controlled; they act to maintain relations with customers; and the last two skills that qualify as a draw: maintains the point of view, even in the face of opposition or initially discouraging results; and, express confidence in one's own ability to complete a difficult task or face a challenge.Este artigo busca estudar a relação entre o desempenho organizacional das empresas prestadoras de serviços contábeis de Quilombo, SC e as competências empreendedoras de seus colaboradores, conforme o estudo de Lenzi (2008). A amostra do estudo compreende 19 colaboradores que atuam em duas empresas prestadoras de serviços contábeis, situadas na Cidade de Quilombo, SC, que responderam ao instrumento de autopreenchimento durante o primeiro semestre de 2017. A pesquisa descritiva de levantamento ou survey adota uma abordagem quantitativa para a análise dos dados coletados. Os resultados apontam que as competências mais recorrentes nos colaboradores analisados foram: fazem as coisas antes do solicitado; agem para reduzir os riscos ou controlar os resultados; encontram maneiras de fazer as coisas melhor e/ou mais rápido, ou mais barato; agem repetidamente ou mudam de estratégia a fim de enfrentar um desafio ou superar um obstáculo; esforçam-se para manter os clientes satisfeitos, colocando em primeiro lugar a boa vontade em longo prazo; consultam os especialistas para obter assessoria técnica na situação de maiores dúvidas; estabelecem metas e objetivos que são desafiantes e que têm significado pessoal; mantêm registros financeiros de tais serviços prestados, controladamente; e agem para manter relações com clientes. Com relação às competências, observou-se a mesma pontuação entre os colaboradores que mantêm o ponto de vista, mesmo diante da oposição ou de resultados inicialmente desanimadores; e, expressam confiança na própria capacidade de completar uma tarefa difícil ou de enfrentar um desafio.Universidade do Oeste de Santa Catarina2019-06-28info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://periodicos.unoesc.edu.br/acsa/article/view/19077Unoesc & Ciência - ACSA; v. 10 n. 1 (2019): Unoesc & Ciência ACSA; 45-542178-34462178-5872reponame:Unoesc & Ciência. ACSA (Online)instname:Universidade do Oeste de Santa Catarina (UNOESC)instacron:UNOESCporhttps://periodicos.unoesc.edu.br/acsa/article/view/19077/12357Copyright (c) 2019 Ana Maria BORDIGNON TECCHIO, Sabrina Nascimento, Fernando Zatt Schardosininfo:eu-repo/semantics/openAccessTecchio, Ana Maria BordignonNascimento, SabrinaSchardosin, Fernando Zatt2019-06-28T14:37:47Zoai:ojs.periodicos.unoesc.edu.br:article/19077Revistahttps://portalperiodicos.unoesc.edu.br/acsaPUBhttp://editora.unoesc.edu.br/index.php/acsa/oaidebora.pereira@unoesc.edu.br2178-34462178-3446opendoar:2019-06-28T14:37:47Unoesc & Ciência. ACSA (Online) - Universidade do Oeste de Santa Catarina (UNOESC)false |
dc.title.none.fl_str_mv |
Relationship between organizational performance and entrepreneurs competences in accounting services providers Relação entre desempenho organizacional e competências empreendedoras nas empresas prestadoras de serviços contábeis |
title |
Relationship between organizational performance and entrepreneurs competences in accounting services providers |
spellingShingle |
Relationship between organizational performance and entrepreneurs competences in accounting services providers Tecchio, Ana Maria Bordignon Entrepreneurial skills Entrepreneurial behavior Organizational performance Competências empreendedoras Comportamento empreendedor Desempenho organizacional |
title_short |
Relationship between organizational performance and entrepreneurs competences in accounting services providers |
title_full |
Relationship between organizational performance and entrepreneurs competences in accounting services providers |
title_fullStr |
Relationship between organizational performance and entrepreneurs competences in accounting services providers |
title_full_unstemmed |
Relationship between organizational performance and entrepreneurs competences in accounting services providers |
title_sort |
Relationship between organizational performance and entrepreneurs competences in accounting services providers |
author |
Tecchio, Ana Maria Bordignon |
author_facet |
Tecchio, Ana Maria Bordignon Nascimento, Sabrina Schardosin, Fernando Zatt |
author_role |
author |
author2 |
Nascimento, Sabrina Schardosin, Fernando Zatt |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Tecchio, Ana Maria Bordignon Nascimento, Sabrina Schardosin, Fernando Zatt |
dc.subject.por.fl_str_mv |
Entrepreneurial skills Entrepreneurial behavior Organizational performance Competências empreendedoras Comportamento empreendedor Desempenho organizacional |
topic |
Entrepreneurial skills Entrepreneurial behavior Organizational performance Competências empreendedoras Comportamento empreendedor Desempenho organizacional |
description |
This article aims to study the relationship between the organizational performance of Quilombo, SC accounting firms and the entrepreneurial skills of their employees, according to the study by Lenzi (2008). The data for this study were generated in the city of Quilombo, SC, with the employees of two companies providing accounting services. For that, a research was carried out, the material used to collect the data was the questionnaire, where the collaborators had on a likert scale from 0 to 5 points to indicate in which competency they were identified. The result of the research shows the skills that most identify them, being: do things before the requested; they act to reduce risks or control outcomes; they find ways of doing things better and/or faster, or cheaper; they act repeatedly or change their strategy in order to face a challenge or overcome an obstacle; they strive to keep customers happy by putting goodwill first and foremost in the long run; consult the specialists to obtain technical advice in the situation of greater doubts; establish goals and objectives that are challenging and have personal meaning; maintains financial records of such services provided, controlled; they act to maintain relations with customers; and the last two skills that qualify as a draw: maintains the point of view, even in the face of opposition or initially discouraging results; and, express confidence in one's own ability to complete a difficult task or face a challenge. |
publishDate |
2019 |
dc.date.none.fl_str_mv |
2019-06-28 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://periodicos.unoesc.edu.br/acsa/article/view/19077 |
url |
https://periodicos.unoesc.edu.br/acsa/article/view/19077 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://periodicos.unoesc.edu.br/acsa/article/view/19077/12357 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2019 Ana Maria BORDIGNON TECCHIO, Sabrina Nascimento, Fernando Zatt Schardosin info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2019 Ana Maria BORDIGNON TECCHIO, Sabrina Nascimento, Fernando Zatt Schardosin |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Universidade do Oeste de Santa Catarina |
publisher.none.fl_str_mv |
Universidade do Oeste de Santa Catarina |
dc.source.none.fl_str_mv |
Unoesc & Ciência - ACSA; v. 10 n. 1 (2019): Unoesc & Ciência ACSA; 45-54 2178-3446 2178-5872 reponame:Unoesc & Ciência. ACSA (Online) instname:Universidade do Oeste de Santa Catarina (UNOESC) instacron:UNOESC |
instname_str |
Universidade do Oeste de Santa Catarina (UNOESC) |
instacron_str |
UNOESC |
institution |
UNOESC |
reponame_str |
Unoesc & Ciência. ACSA (Online) |
collection |
Unoesc & Ciência. ACSA (Online) |
repository.name.fl_str_mv |
Unoesc & Ciência. ACSA (Online) - Universidade do Oeste de Santa Catarina (UNOESC) |
repository.mail.fl_str_mv |
debora.pereira@unoesc.edu.br |
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1809218515343769600 |