A importância da confiança e colaboração entre empresas para mitigação do efeito chicote na gestão da cadeia de suprimentos
Autor(a) principal: | |
---|---|
Data de Publicação: | 2017 |
Outros Autores: | , , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Institucional da UNESP |
Texto Completo: | http://dx.doi.org/10.4025/actascitechnol.v39i2.29648 http://hdl.handle.net/11449/232602 |
Resumo: | The aim of the paper is to develop a theoretical construct about the mitigation of the bullwhip effect, considering trust and collaboration in managing the supply chain. The study presents a qualitative research based on the systematic literature review, which is tested through field research, involving companies in the medical and hospital area belonging to the same supply chain. The bullwhip effect has been observed throughout the industry for many years. Several academic studies have assigned to operating causes the reason for its occurrence. Few studies have focused behavioral causes. Through this study, it appears that affective trust (honesty, mutual understanding, credibility, respect and compliance) and trust in the competence (knowledge/technique, commitment in the relationship) are both necessary for keeping the relationship, but without affective trust, the relationship does not develop. Moreover, an organizational culture based on trust and collaboration exchange, and knowledge related to processes and technology among businesses, contributing to the joint planning and collaboration in the information sharing occurs. Thus, aspects of behavior toward partners of supply chain companies can mitigate the operational causes of the bullwhip effect by improving information and knowledge sharing, demand forecasting, replenishment policy, and reducing the risk coordination among the chain participants. |
id |
UNSP_3981e51e829da70885b852de09883fc1 |
---|---|
oai_identifier_str |
oai:repositorio.unesp.br:11449/232602 |
network_acronym_str |
UNSP |
network_name_str |
Repositório Institucional da UNESP |
repository_id_str |
2946 |
spelling |
A importância da confiança e colaboração entre empresas para mitigação do efeito chicote na gestão da cadeia de suprimentosThe importance of trust and collaboration between companies to mitigate the bullwhip effect in supply chain managementBullwhip effectCollaborationSupply chain managementTrustThe aim of the paper is to develop a theoretical construct about the mitigation of the bullwhip effect, considering trust and collaboration in managing the supply chain. The study presents a qualitative research based on the systematic literature review, which is tested through field research, involving companies in the medical and hospital area belonging to the same supply chain. The bullwhip effect has been observed throughout the industry for many years. Several academic studies have assigned to operating causes the reason for its occurrence. Few studies have focused behavioral causes. Through this study, it appears that affective trust (honesty, mutual understanding, credibility, respect and compliance) and trust in the competence (knowledge/technique, commitment in the relationship) are both necessary for keeping the relationship, but without affective trust, the relationship does not develop. Moreover, an organizational culture based on trust and collaboration exchange, and knowledge related to processes and technology among businesses, contributing to the joint planning and collaboration in the information sharing occurs. Thus, aspects of behavior toward partners of supply chain companies can mitigate the operational causes of the bullwhip effect by improving information and knowledge sharing, demand forecasting, replenishment policy, and reducing the risk coordination among the chain participants.Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq)Departamento de Engenharia de Produção Universidade Estadual de São Paulo, Av. Dr. Ariberto Pereira da Cunha, 333Departamento de Engenharia de Produção Universidade de São PauloDepartamento de Ciências da Informação Universidade Federal de São CarlosDepartamento de Engenharia de Produção Universidade Estadual de São Paulo, Av. Dr. Ariberto Pereira da Cunha, 333Universidade Estadual Paulista (UNESP)Universidade de São Paulo (USP)Universidade Federal de São Carlos (UFSCar)De Almeida, Marly Mizue Kaibara [UNESP]Marins, Fernando Augusto Silva [UNESP]Salgado, Andréia Maria Pedro [UNESP]Santos, Fernando César AlmadaDa Silva, Sérgio Luis2022-04-29T23:53:05Z2022-04-29T23:53:05Z2017-01-01info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article201-210http://dx.doi.org/10.4025/actascitechnol.v39i2.29648Acta Scientiarum - Technology, v. 39, n. 2, p. 201-210, 2017.1807-86641806-2563http://hdl.handle.net/11449/23260210.4025/actascitechnol.v39i2.296482-s2.0-85019585377Scopusreponame:Repositório Institucional da UNESPinstname:Universidade Estadual Paulista (UNESP)instacron:UNESPengActa Scientiarum - Technologyinfo:eu-repo/semantics/openAccess2024-07-02T17:37:19Zoai:repositorio.unesp.br:11449/232602Repositório InstitucionalPUBhttp://repositorio.unesp.br/oai/requestopendoar:29462024-08-05T21:41:28.543291Repositório Institucional da UNESP - Universidade Estadual Paulista (UNESP)false |
dc.title.none.fl_str_mv |
A importância da confiança e colaboração entre empresas para mitigação do efeito chicote na gestão da cadeia de suprimentos The importance of trust and collaboration between companies to mitigate the bullwhip effect in supply chain management |
title |
A importância da confiança e colaboração entre empresas para mitigação do efeito chicote na gestão da cadeia de suprimentos |
spellingShingle |
A importância da confiança e colaboração entre empresas para mitigação do efeito chicote na gestão da cadeia de suprimentos De Almeida, Marly Mizue Kaibara [UNESP] Bullwhip effect Collaboration Supply chain management Trust |
title_short |
A importância da confiança e colaboração entre empresas para mitigação do efeito chicote na gestão da cadeia de suprimentos |
title_full |
A importância da confiança e colaboração entre empresas para mitigação do efeito chicote na gestão da cadeia de suprimentos |
title_fullStr |
A importância da confiança e colaboração entre empresas para mitigação do efeito chicote na gestão da cadeia de suprimentos |
title_full_unstemmed |
A importância da confiança e colaboração entre empresas para mitigação do efeito chicote na gestão da cadeia de suprimentos |
title_sort |
A importância da confiança e colaboração entre empresas para mitigação do efeito chicote na gestão da cadeia de suprimentos |
author |
De Almeida, Marly Mizue Kaibara [UNESP] |
author_facet |
De Almeida, Marly Mizue Kaibara [UNESP] Marins, Fernando Augusto Silva [UNESP] Salgado, Andréia Maria Pedro [UNESP] Santos, Fernando César Almada Da Silva, Sérgio Luis |
author_role |
author |
author2 |
Marins, Fernando Augusto Silva [UNESP] Salgado, Andréia Maria Pedro [UNESP] Santos, Fernando César Almada Da Silva, Sérgio Luis |
author2_role |
author author author author |
dc.contributor.none.fl_str_mv |
Universidade Estadual Paulista (UNESP) Universidade de São Paulo (USP) Universidade Federal de São Carlos (UFSCar) |
dc.contributor.author.fl_str_mv |
De Almeida, Marly Mizue Kaibara [UNESP] Marins, Fernando Augusto Silva [UNESP] Salgado, Andréia Maria Pedro [UNESP] Santos, Fernando César Almada Da Silva, Sérgio Luis |
dc.subject.por.fl_str_mv |
Bullwhip effect Collaboration Supply chain management Trust |
topic |
Bullwhip effect Collaboration Supply chain management Trust |
description |
The aim of the paper is to develop a theoretical construct about the mitigation of the bullwhip effect, considering trust and collaboration in managing the supply chain. The study presents a qualitative research based on the systematic literature review, which is tested through field research, involving companies in the medical and hospital area belonging to the same supply chain. The bullwhip effect has been observed throughout the industry for many years. Several academic studies have assigned to operating causes the reason for its occurrence. Few studies have focused behavioral causes. Through this study, it appears that affective trust (honesty, mutual understanding, credibility, respect and compliance) and trust in the competence (knowledge/technique, commitment in the relationship) are both necessary for keeping the relationship, but without affective trust, the relationship does not develop. Moreover, an organizational culture based on trust and collaboration exchange, and knowledge related to processes and technology among businesses, contributing to the joint planning and collaboration in the information sharing occurs. Thus, aspects of behavior toward partners of supply chain companies can mitigate the operational causes of the bullwhip effect by improving information and knowledge sharing, demand forecasting, replenishment policy, and reducing the risk coordination among the chain participants. |
publishDate |
2017 |
dc.date.none.fl_str_mv |
2017-01-01 2022-04-29T23:53:05Z 2022-04-29T23:53:05Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://dx.doi.org/10.4025/actascitechnol.v39i2.29648 Acta Scientiarum - Technology, v. 39, n. 2, p. 201-210, 2017. 1807-8664 1806-2563 http://hdl.handle.net/11449/232602 10.4025/actascitechnol.v39i2.29648 2-s2.0-85019585377 |
url |
http://dx.doi.org/10.4025/actascitechnol.v39i2.29648 http://hdl.handle.net/11449/232602 |
identifier_str_mv |
Acta Scientiarum - Technology, v. 39, n. 2, p. 201-210, 2017. 1807-8664 1806-2563 10.4025/actascitechnol.v39i2.29648 2-s2.0-85019585377 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
Acta Scientiarum - Technology |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
201-210 |
dc.source.none.fl_str_mv |
Scopus reponame:Repositório Institucional da UNESP instname:Universidade Estadual Paulista (UNESP) instacron:UNESP |
instname_str |
Universidade Estadual Paulista (UNESP) |
instacron_str |
UNESP |
institution |
UNESP |
reponame_str |
Repositório Institucional da UNESP |
collection |
Repositório Institucional da UNESP |
repository.name.fl_str_mv |
Repositório Institucional da UNESP - Universidade Estadual Paulista (UNESP) |
repository.mail.fl_str_mv |
|
_version_ |
1808129347053158400 |