Quality improvement in the aerospace industry: Investigation of the main characteristics

Detalhes bibliográficos
Autor(a) principal: de Souza, João Paulo Estevam
Data de Publicação: 2014
Outros Autores: Alves, João Murta, Silva, Messias Borges [UNESP]
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Repositório Institucional da UNESP
Texto Completo: http://dx.doi.org/10.15866/ireme.v8i5.2934
http://hdl.handle.net/11449/201164
Resumo: This paper investigates the main characteristics, results, and factors that facilitate or complicate the implementation and maintenance of quality improvement programmes in the aerospace supply chain organisations in Brazil. This topic is extremely relevant to the scenario of actual aerospace supply chains, considering that organisations in this sector continuously invest in quality improvement programs, but face difficulties in evaluating the strategic effects on the product quality. We use a quantitative research methodology based on a survey for our investigation. We extensively review the literature to develop our measurement instrument and confirm its reliability and validity through an assessment by experts and a pilot test. The research results indicate that most organisations employ programmes based on the ISO 9001 and AS 9100 standards. We further describe the factors that facilitate or complicate the implementation or maintenance of the quality improvement programmes. We find that most organisations intend to either expand the actual programmes or implement new ones. Our findings suggest that, in general, the implementation of quality improvement programmes yield results beyond expectations in terms of product quality and the satisfaction of external customers.
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spelling Quality improvement in the aerospace industry: Investigation of the main characteristicsAerospaceImprovementProductivityQualitySurveyThis paper investigates the main characteristics, results, and factors that facilitate or complicate the implementation and maintenance of quality improvement programmes in the aerospace supply chain organisations in Brazil. This topic is extremely relevant to the scenario of actual aerospace supply chains, considering that organisations in this sector continuously invest in quality improvement programs, but face difficulties in evaluating the strategic effects on the product quality. We use a quantitative research methodology based on a survey for our investigation. We extensively review the literature to develop our measurement instrument and confirm its reliability and validity through an assessment by experts and a pilot test. The research results indicate that most organisations employ programmes based on the ISO 9001 and AS 9100 standards. We further describe the factors that facilitate or complicate the implementation or maintenance of the quality improvement programmes. We find that most organisations intend to either expand the actual programmes or implement new ones. Our findings suggest that, in general, the implementation of quality improvement programmes yield results beyond expectations in terms of product quality and the satisfaction of external customers.Instituto Tecnológico de Aeronáutica (ITA) Instituto Nacional de Pesquisas Espaciais (INPE)Instituto Tecnológico de Aeronáutica (ITA)Universidade Estadual Paulista Júlio de Mesquita Filho (FEG/UNESP) Escola de Engenharia de Lorena (EEL-USP)Universidade Estadual Paulista Júlio de Mesquita Filho (FEG/UNESP) Escola de Engenharia de Lorena (EEL-USP)Instituto Tecnológico de Aeronáutica (ITA) Instituto Nacional de Pesquisas Espaciais (INPE)Instituto Tecnológico de Aeronáutica (ITA)Universidade Estadual Paulista (Unesp)de Souza, João Paulo EstevamAlves, João MurtaSilva, Messias Borges [UNESP]2020-12-12T02:25:43Z2020-12-12T02:25:43Z2014-01-01info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article893-900http://dx.doi.org/10.15866/ireme.v8i5.2934International Review of Mechanical Engineering, v. 8, n. 5, p. 893-900, 2014.2532-56551970-8734http://hdl.handle.net/11449/20116410.15866/ireme.v8i5.29342-s2.0-84914670666Scopusreponame:Repositório Institucional da UNESPinstname:Universidade Estadual Paulista (UNESP)instacron:UNESPengInternational Review of Mechanical Engineeringinfo:eu-repo/semantics/openAccess2024-07-02T17:37:20Zoai:repositorio.unesp.br:11449/201164Repositório InstitucionalPUBhttp://repositorio.unesp.br/oai/requestopendoar:29462024-08-06T00:07:48.294907Repositório Institucional da UNESP - Universidade Estadual Paulista (UNESP)false
dc.title.none.fl_str_mv Quality improvement in the aerospace industry: Investigation of the main characteristics
title Quality improvement in the aerospace industry: Investigation of the main characteristics
spellingShingle Quality improvement in the aerospace industry: Investigation of the main characteristics
de Souza, João Paulo Estevam
Aerospace
Improvement
Productivity
Quality
Survey
title_short Quality improvement in the aerospace industry: Investigation of the main characteristics
title_full Quality improvement in the aerospace industry: Investigation of the main characteristics
title_fullStr Quality improvement in the aerospace industry: Investigation of the main characteristics
title_full_unstemmed Quality improvement in the aerospace industry: Investigation of the main characteristics
title_sort Quality improvement in the aerospace industry: Investigation of the main characteristics
author de Souza, João Paulo Estevam
author_facet de Souza, João Paulo Estevam
Alves, João Murta
Silva, Messias Borges [UNESP]
author_role author
author2 Alves, João Murta
Silva, Messias Borges [UNESP]
author2_role author
author
dc.contributor.none.fl_str_mv Instituto Tecnológico de Aeronáutica (ITA) Instituto Nacional de Pesquisas Espaciais (INPE)
Instituto Tecnológico de Aeronáutica (ITA)
Universidade Estadual Paulista (Unesp)
dc.contributor.author.fl_str_mv de Souza, João Paulo Estevam
Alves, João Murta
Silva, Messias Borges [UNESP]
dc.subject.por.fl_str_mv Aerospace
Improvement
Productivity
Quality
Survey
topic Aerospace
Improvement
Productivity
Quality
Survey
description This paper investigates the main characteristics, results, and factors that facilitate or complicate the implementation and maintenance of quality improvement programmes in the aerospace supply chain organisations in Brazil. This topic is extremely relevant to the scenario of actual aerospace supply chains, considering that organisations in this sector continuously invest in quality improvement programs, but face difficulties in evaluating the strategic effects on the product quality. We use a quantitative research methodology based on a survey for our investigation. We extensively review the literature to develop our measurement instrument and confirm its reliability and validity through an assessment by experts and a pilot test. The research results indicate that most organisations employ programmes based on the ISO 9001 and AS 9100 standards. We further describe the factors that facilitate or complicate the implementation or maintenance of the quality improvement programmes. We find that most organisations intend to either expand the actual programmes or implement new ones. Our findings suggest that, in general, the implementation of quality improvement programmes yield results beyond expectations in terms of product quality and the satisfaction of external customers.
publishDate 2014
dc.date.none.fl_str_mv 2014-01-01
2020-12-12T02:25:43Z
2020-12-12T02:25:43Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://dx.doi.org/10.15866/ireme.v8i5.2934
International Review of Mechanical Engineering, v. 8, n. 5, p. 893-900, 2014.
2532-5655
1970-8734
http://hdl.handle.net/11449/201164
10.15866/ireme.v8i5.2934
2-s2.0-84914670666
url http://dx.doi.org/10.15866/ireme.v8i5.2934
http://hdl.handle.net/11449/201164
identifier_str_mv International Review of Mechanical Engineering, v. 8, n. 5, p. 893-900, 2014.
2532-5655
1970-8734
10.15866/ireme.v8i5.2934
2-s2.0-84914670666
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv International Review of Mechanical Engineering
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv 893-900
dc.source.none.fl_str_mv Scopus
reponame:Repositório Institucional da UNESP
instname:Universidade Estadual Paulista (UNESP)
instacron:UNESP
instname_str Universidade Estadual Paulista (UNESP)
instacron_str UNESP
institution UNESP
reponame_str Repositório Institucional da UNESP
collection Repositório Institucional da UNESP
repository.name.fl_str_mv Repositório Institucional da UNESP - Universidade Estadual Paulista (UNESP)
repository.mail.fl_str_mv
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