Desenvolvimento e aplicação de instrumento administrativo para orientação das pesquisas em telefonoaudiologia
Autor(a) principal: | |
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Data de Publicação: | 2016 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Repositório Institucional da UNESP |
Texto Completo: | http://dx.doi.org/10.1590/1982-0216201618218815 http://hdl.handle.net/11449/158246 |
Resumo: | ABSTRACTPurpose: to develop and apply an instrument to guide research on Telehealth in Speech and Language Pathology and Audiology, and to identify the strong and weak aspects of these projects.Methods: a questionnaire addressing administrative, technological, financial and sustainable points was developed. Eleven teachers who had been working on projects on Telehealth in Speech and Language Pathology and Audiology answered the questionnaire. These data were analyzed using descriptive statistics and the SWOT analysis was applied, enabling the identification of the strengths and weaknesses, and the Ishikawa Diagram used to identify the effects and causes.Results: the questionnaires were applied and 32 projects in which the purpose of the project, the quality of the information, the communication channels and the benefits to users were identified as strengths, were analyzed, having as the main causes the use of specific multimedia, continued education, the amount of available information and the commitment of the team. Weaknesses such as the absence of qualified personnel in certain stages of the project, the lack of hardware and software updating, the digital exclusion of users and the obsolescence of the project were seen, the main causes owing to the difficulty in technical support, professionals for marketing and training strategies and the maintenance of the developed projects.Conclusion: the questionnaire was developed and applied, so as to identify the strengths and weaknesses related to training. Maximizing of the time and updating of digital resources were identified as important inputs to extend the benefits of telehealth projects, towards organizational competitive advantage. |
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Desenvolvimento e aplicação de instrumento administrativo para orientação das pesquisas em telefonoaudiologiaDevelopment and application of an administrative instrument to guide research on telehealth in speech and language pathologyTelemedicineSpeech, Language and Hearing SciencesPlanningTelemedicinaFonoaudiologiaPlanejamentoABSTRACTPurpose: to develop and apply an instrument to guide research on Telehealth in Speech and Language Pathology and Audiology, and to identify the strong and weak aspects of these projects.Methods: a questionnaire addressing administrative, technological, financial and sustainable points was developed. Eleven teachers who had been working on projects on Telehealth in Speech and Language Pathology and Audiology answered the questionnaire. These data were analyzed using descriptive statistics and the SWOT analysis was applied, enabling the identification of the strengths and weaknesses, and the Ishikawa Diagram used to identify the effects and causes.Results: the questionnaires were applied and 32 projects in which the purpose of the project, the quality of the information, the communication channels and the benefits to users were identified as strengths, were analyzed, having as the main causes the use of specific multimedia, continued education, the amount of available information and the commitment of the team. Weaknesses such as the absence of qualified personnel in certain stages of the project, the lack of hardware and software updating, the digital exclusion of users and the obsolescence of the project were seen, the main causes owing to the difficulty in technical support, professionals for marketing and training strategies and the maintenance of the developed projects.Conclusion: the questionnaire was developed and applied, so as to identify the strengths and weaknesses related to training. Maximizing of the time and updating of digital resources were identified as important inputs to extend the benefits of telehealth projects, towards organizational competitive advantage.RESUMOObjetivo: desenvolver e aplicar um instrumento para orientação das pesquisas em Telefonoaudiologia e identificar os pontos fortes e fracos destes projetos.Métodos: foi desenvolvido um questionário, abordando quatro competências distintas: administrativa, tecnológica, financeira e de sustentabilidade. Realizou-se a aplicação com 11 docentes que desenvolviam projetos na área de Telefonoaudiologia. Tais dados foram analisados por meio de estatística descritiva e aplicada a Matriz SWOT, que possibilitou identificar os pontos fortes e fracos, bem como o Diagrama de Ishikawa, para identificar os efeitos e causas.Resultados: foram aplicados os questionários e analisados 32 projetos em que os pontos fortes foram: a missão do projeto, a qualidade das informações, os canais de comunicação e os benefícios proporcionados aos usuários, tendo como principais causas a utilização de multimeios específicos, a educação continuada, a quantidade de informações disponibilizadas e o comprometimento do capital humano. Quanto aos pontos fracos, constatou-se a ausência de especialização da mão de obra em determinadas etapas do projeto, a falta de atualização de hardware e software, a exclusão digital de usuários e a obsolescência do projeto, sendo as principais causas concentradas na dificuldade de suporte técnico, profissionais para divulgação e treinamento, estratégias de marketing e a manutenção dos projetos desenvolvidos.Conclusão: foi desenvolvido e aplicado o questionário, sendo identificados os pontos fortes e pontos fracos, estando associados a especialização do capital humano. A maximização do tempo e a atualização dos recursos digitais foram identificados como insumos importantes para ampliar os benefícios dos projetos de Telessaúde, rumo à vantagem competitiva organizacional.Universidade de São Paulo Faculdade de Odontologia de Bauru Departamento de FonoaudiologiaUniversidade Estadual Paulista Faculdade de Medicina de BotucatuUniversidade de São Paulo Faculdade de MedicinaUniversidade Estadual Paulista Faculdade de Medicina de BotucatuABRAMO Associação Brasileira de Motricidade OrofacialUniversidade de São Paulo (USP)Universidade Estadual Paulista (Unesp)Zanferrari, Paulo MarcosCorrêa, Camila De CastroWen, Chao LungBerretin-felix, Giédre2018-11-12T17:29:01Z2018-11-12T17:29:01Z2016-04-01info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article459-469application/pdfhttp://dx.doi.org/10.1590/1982-0216201618218815Revista CEFAC. ABRAMO Associação Brasileira de Motricidade Orofacial, v. 18, n. 2, p. 459-469, 2016.1516-1846http://hdl.handle.net/11449/15824610.1590/1982-0216201618218815S1516-18462016000200459S1516-18462016000200459.pdfSciELOreponame:Repositório Institucional da UNESPinstname:Universidade Estadual Paulista (UNESP)instacron:UNESPporRevista CEFACinfo:eu-repo/semantics/openAccess2024-08-09T17:40:18Zoai:repositorio.unesp.br:11449/158246Repositório InstitucionalPUBhttp://repositorio.unesp.br/oai/requestopendoar:29462024-08-09T17:40:18Repositório Institucional da UNESP - Universidade Estadual Paulista (UNESP)false |
dc.title.none.fl_str_mv |
Desenvolvimento e aplicação de instrumento administrativo para orientação das pesquisas em telefonoaudiologia Development and application of an administrative instrument to guide research on telehealth in speech and language pathology |
title |
Desenvolvimento e aplicação de instrumento administrativo para orientação das pesquisas em telefonoaudiologia |
spellingShingle |
Desenvolvimento e aplicação de instrumento administrativo para orientação das pesquisas em telefonoaudiologia Zanferrari, Paulo Marcos Telemedicine Speech, Language and Hearing Sciences Planning Telemedicina Fonoaudiologia Planejamento |
title_short |
Desenvolvimento e aplicação de instrumento administrativo para orientação das pesquisas em telefonoaudiologia |
title_full |
Desenvolvimento e aplicação de instrumento administrativo para orientação das pesquisas em telefonoaudiologia |
title_fullStr |
Desenvolvimento e aplicação de instrumento administrativo para orientação das pesquisas em telefonoaudiologia |
title_full_unstemmed |
Desenvolvimento e aplicação de instrumento administrativo para orientação das pesquisas em telefonoaudiologia |
title_sort |
Desenvolvimento e aplicação de instrumento administrativo para orientação das pesquisas em telefonoaudiologia |
author |
Zanferrari, Paulo Marcos |
author_facet |
Zanferrari, Paulo Marcos Corrêa, Camila De Castro Wen, Chao Lung Berretin-felix, Giédre |
author_role |
author |
author2 |
Corrêa, Camila De Castro Wen, Chao Lung Berretin-felix, Giédre |
author2_role |
author author author |
dc.contributor.none.fl_str_mv |
Universidade de São Paulo (USP) Universidade Estadual Paulista (Unesp) |
dc.contributor.author.fl_str_mv |
Zanferrari, Paulo Marcos Corrêa, Camila De Castro Wen, Chao Lung Berretin-felix, Giédre |
dc.subject.por.fl_str_mv |
Telemedicine Speech, Language and Hearing Sciences Planning Telemedicina Fonoaudiologia Planejamento |
topic |
Telemedicine Speech, Language and Hearing Sciences Planning Telemedicina Fonoaudiologia Planejamento |
description |
ABSTRACTPurpose: to develop and apply an instrument to guide research on Telehealth in Speech and Language Pathology and Audiology, and to identify the strong and weak aspects of these projects.Methods: a questionnaire addressing administrative, technological, financial and sustainable points was developed. Eleven teachers who had been working on projects on Telehealth in Speech and Language Pathology and Audiology answered the questionnaire. These data were analyzed using descriptive statistics and the SWOT analysis was applied, enabling the identification of the strengths and weaknesses, and the Ishikawa Diagram used to identify the effects and causes.Results: the questionnaires were applied and 32 projects in which the purpose of the project, the quality of the information, the communication channels and the benefits to users were identified as strengths, were analyzed, having as the main causes the use of specific multimedia, continued education, the amount of available information and the commitment of the team. Weaknesses such as the absence of qualified personnel in certain stages of the project, the lack of hardware and software updating, the digital exclusion of users and the obsolescence of the project were seen, the main causes owing to the difficulty in technical support, professionals for marketing and training strategies and the maintenance of the developed projects.Conclusion: the questionnaire was developed and applied, so as to identify the strengths and weaknesses related to training. Maximizing of the time and updating of digital resources were identified as important inputs to extend the benefits of telehealth projects, towards organizational competitive advantage. |
publishDate |
2016 |
dc.date.none.fl_str_mv |
2016-04-01 2018-11-12T17:29:01Z 2018-11-12T17:29:01Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://dx.doi.org/10.1590/1982-0216201618218815 Revista CEFAC. ABRAMO Associação Brasileira de Motricidade Orofacial, v. 18, n. 2, p. 459-469, 2016. 1516-1846 http://hdl.handle.net/11449/158246 10.1590/1982-0216201618218815 S1516-18462016000200459 S1516-18462016000200459.pdf |
url |
http://dx.doi.org/10.1590/1982-0216201618218815 http://hdl.handle.net/11449/158246 |
identifier_str_mv |
Revista CEFAC. ABRAMO Associação Brasileira de Motricidade Orofacial, v. 18, n. 2, p. 459-469, 2016. 1516-1846 10.1590/1982-0216201618218815 S1516-18462016000200459 S1516-18462016000200459.pdf |
dc.language.iso.fl_str_mv |
por |
language |
por |
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Revista CEFAC |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
459-469 application/pdf |
dc.publisher.none.fl_str_mv |
ABRAMO Associação Brasileira de Motricidade Orofacial |
publisher.none.fl_str_mv |
ABRAMO Associação Brasileira de Motricidade Orofacial |
dc.source.none.fl_str_mv |
SciELO reponame:Repositório Institucional da UNESP instname:Universidade Estadual Paulista (UNESP) instacron:UNESP |
instname_str |
Universidade Estadual Paulista (UNESP) |
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UNESP |
institution |
UNESP |
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Repositório Institucional da UNESP |
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Repositório Institucional da UNESP |
repository.name.fl_str_mv |
Repositório Institucional da UNESP - Universidade Estadual Paulista (UNESP) |
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