Desenvolvimento e aplicação de instrumento administrativo para orientação das pesquisas em telefonoaudiologia

Detalhes bibliográficos
Autor(a) principal: Zanferrari, Paulo Marcos
Data de Publicação: 2016
Outros Autores: Corrêa, Camila De Castro, Wen, Chao Lung, Berretin-felix, Giédre
Tipo de documento: Artigo
Idioma: por
Título da fonte: Repositório Institucional da UNESP
Texto Completo: http://dx.doi.org/10.1590/1982-0216201618218815
http://hdl.handle.net/11449/158246
Resumo: ABSTRACTPurpose: to develop and apply an instrument to guide research on Telehealth in Speech and Language Pathology and Audiology, and to identify the strong and weak aspects of these projects.Methods: a questionnaire addressing administrative, technological, financial and sustainable points was developed. Eleven teachers who had been working on projects on Telehealth in Speech and Language Pathology and Audiology answered the questionnaire. These data were analyzed using descriptive statistics and the SWOT analysis was applied, enabling the identification of the strengths and weaknesses, and the Ishikawa Diagram used to identify the effects and causes.Results: the questionnaires were applied and 32 projects in which the purpose of the project, the quality of the information, the communication channels and the benefits to users were identified as strengths, were analyzed, having as the main causes the use of specific multimedia, continued education, the amount of available information and the commitment of the team. Weaknesses such as the absence of qualified personnel in certain stages of the project, the lack of hardware and software updating, the digital exclusion of users and the obsolescence of the project were seen, the main causes owing to the difficulty in technical support, professionals for marketing and training strategies and the maintenance of the developed projects.Conclusion: the questionnaire was developed and applied, so as to identify the strengths and weaknesses related to training. Maximizing of the time and updating of digital resources were identified as important inputs to extend the benefits of telehealth projects, towards organizational competitive advantage.
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spelling Desenvolvimento e aplicação de instrumento administrativo para orientação das pesquisas em telefonoaudiologiaDevelopment and application of an administrative instrument to guide research on telehealth in speech and language pathologyTelemedicineSpeech, Language and Hearing SciencesPlanningTelemedicinaFonoaudiologiaPlanejamentoABSTRACTPurpose: to develop and apply an instrument to guide research on Telehealth in Speech and Language Pathology and Audiology, and to identify the strong and weak aspects of these projects.Methods: a questionnaire addressing administrative, technological, financial and sustainable points was developed. Eleven teachers who had been working on projects on Telehealth in Speech and Language Pathology and Audiology answered the questionnaire. These data were analyzed using descriptive statistics and the SWOT analysis was applied, enabling the identification of the strengths and weaknesses, and the Ishikawa Diagram used to identify the effects and causes.Results: the questionnaires were applied and 32 projects in which the purpose of the project, the quality of the information, the communication channels and the benefits to users were identified as strengths, were analyzed, having as the main causes the use of specific multimedia, continued education, the amount of available information and the commitment of the team. Weaknesses such as the absence of qualified personnel in certain stages of the project, the lack of hardware and software updating, the digital exclusion of users and the obsolescence of the project were seen, the main causes owing to the difficulty in technical support, professionals for marketing and training strategies and the maintenance of the developed projects.Conclusion: the questionnaire was developed and applied, so as to identify the strengths and weaknesses related to training. Maximizing of the time and updating of digital resources were identified as important inputs to extend the benefits of telehealth projects, towards organizational competitive advantage.RESUMOObjetivo: desenvolver e aplicar um instrumento para orientação das pesquisas em Telefonoaudiologia e identificar os pontos fortes e fracos destes projetos.Métodos: foi desenvolvido um questionário, abordando quatro competências distintas: administrativa, tecnológica, financeira e de sustentabilidade. Realizou-se a aplicação com 11 docentes que desenvolviam projetos na área de Telefonoaudiologia. Tais dados foram analisados por meio de estatística descritiva e aplicada a Matriz SWOT, que possibilitou identificar os pontos fortes e fracos, bem como o Diagrama de Ishikawa, para identificar os efeitos e causas.Resultados: foram aplicados os questionários e analisados 32 projetos em que os pontos fortes foram: a missão do projeto, a qualidade das informações, os canais de comunicação e os benefícios proporcionados aos usuários, tendo como principais causas a utilização de multimeios específicos, a educação continuada, a quantidade de informações disponibilizadas e o comprometimento do capital humano. Quanto aos pontos fracos, constatou-se a ausência de especialização da mão de obra em determinadas etapas do projeto, a falta de atualização de hardware e software, a exclusão digital de usuários e a obsolescência do projeto, sendo as principais causas concentradas na dificuldade de suporte técnico, profissionais para divulgação e treinamento, estratégias de marketing e a manutenção dos projetos desenvolvidos.Conclusão: foi desenvolvido e aplicado o questionário, sendo identificados os pontos fortes e pontos fracos, estando associados a especialização do capital humano. A maximização do tempo e a atualização dos recursos digitais foram identificados como insumos importantes para ampliar os benefícios dos projetos de Telessaúde, rumo à vantagem competitiva organizacional.Universidade de São Paulo Faculdade de Odontologia de Bauru Departamento de FonoaudiologiaUniversidade Estadual Paulista Faculdade de Medicina de BotucatuUniversidade de São Paulo Faculdade de MedicinaUniversidade Estadual Paulista Faculdade de Medicina de BotucatuABRAMO Associação Brasileira de Motricidade OrofacialUniversidade de São Paulo (USP)Universidade Estadual Paulista (Unesp)Zanferrari, Paulo MarcosCorrêa, Camila De CastroWen, Chao LungBerretin-felix, Giédre2018-11-12T17:29:01Z2018-11-12T17:29:01Z2016-04-01info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article459-469application/pdfhttp://dx.doi.org/10.1590/1982-0216201618218815Revista CEFAC. ABRAMO Associação Brasileira de Motricidade Orofacial, v. 18, n. 2, p. 459-469, 2016.1516-1846http://hdl.handle.net/11449/15824610.1590/1982-0216201618218815S1516-18462016000200459S1516-18462016000200459.pdfSciELOreponame:Repositório Institucional da UNESPinstname:Universidade Estadual Paulista (UNESP)instacron:UNESPporRevista CEFACinfo:eu-repo/semantics/openAccess2024-08-09T17:40:18Zoai:repositorio.unesp.br:11449/158246Repositório InstitucionalPUBhttp://repositorio.unesp.br/oai/requestopendoar:29462024-08-09T17:40:18Repositório Institucional da UNESP - Universidade Estadual Paulista (UNESP)false
dc.title.none.fl_str_mv Desenvolvimento e aplicação de instrumento administrativo para orientação das pesquisas em telefonoaudiologia
Development and application of an administrative instrument to guide research on telehealth in speech and language pathology
title Desenvolvimento e aplicação de instrumento administrativo para orientação das pesquisas em telefonoaudiologia
spellingShingle Desenvolvimento e aplicação de instrumento administrativo para orientação das pesquisas em telefonoaudiologia
Zanferrari, Paulo Marcos
Telemedicine
Speech, Language and Hearing Sciences
Planning
Telemedicina
Fonoaudiologia
Planejamento
title_short Desenvolvimento e aplicação de instrumento administrativo para orientação das pesquisas em telefonoaudiologia
title_full Desenvolvimento e aplicação de instrumento administrativo para orientação das pesquisas em telefonoaudiologia
title_fullStr Desenvolvimento e aplicação de instrumento administrativo para orientação das pesquisas em telefonoaudiologia
title_full_unstemmed Desenvolvimento e aplicação de instrumento administrativo para orientação das pesquisas em telefonoaudiologia
title_sort Desenvolvimento e aplicação de instrumento administrativo para orientação das pesquisas em telefonoaudiologia
author Zanferrari, Paulo Marcos
author_facet Zanferrari, Paulo Marcos
Corrêa, Camila De Castro
Wen, Chao Lung
Berretin-felix, Giédre
author_role author
author2 Corrêa, Camila De Castro
Wen, Chao Lung
Berretin-felix, Giédre
author2_role author
author
author
dc.contributor.none.fl_str_mv Universidade de São Paulo (USP)
Universidade Estadual Paulista (Unesp)
dc.contributor.author.fl_str_mv Zanferrari, Paulo Marcos
Corrêa, Camila De Castro
Wen, Chao Lung
Berretin-felix, Giédre
dc.subject.por.fl_str_mv Telemedicine
Speech, Language and Hearing Sciences
Planning
Telemedicina
Fonoaudiologia
Planejamento
topic Telemedicine
Speech, Language and Hearing Sciences
Planning
Telemedicina
Fonoaudiologia
Planejamento
description ABSTRACTPurpose: to develop and apply an instrument to guide research on Telehealth in Speech and Language Pathology and Audiology, and to identify the strong and weak aspects of these projects.Methods: a questionnaire addressing administrative, technological, financial and sustainable points was developed. Eleven teachers who had been working on projects on Telehealth in Speech and Language Pathology and Audiology answered the questionnaire. These data were analyzed using descriptive statistics and the SWOT analysis was applied, enabling the identification of the strengths and weaknesses, and the Ishikawa Diagram used to identify the effects and causes.Results: the questionnaires were applied and 32 projects in which the purpose of the project, the quality of the information, the communication channels and the benefits to users were identified as strengths, were analyzed, having as the main causes the use of specific multimedia, continued education, the amount of available information and the commitment of the team. Weaknesses such as the absence of qualified personnel in certain stages of the project, the lack of hardware and software updating, the digital exclusion of users and the obsolescence of the project were seen, the main causes owing to the difficulty in technical support, professionals for marketing and training strategies and the maintenance of the developed projects.Conclusion: the questionnaire was developed and applied, so as to identify the strengths and weaknesses related to training. Maximizing of the time and updating of digital resources were identified as important inputs to extend the benefits of telehealth projects, towards organizational competitive advantage.
publishDate 2016
dc.date.none.fl_str_mv 2016-04-01
2018-11-12T17:29:01Z
2018-11-12T17:29:01Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://dx.doi.org/10.1590/1982-0216201618218815
Revista CEFAC. ABRAMO Associação Brasileira de Motricidade Orofacial, v. 18, n. 2, p. 459-469, 2016.
1516-1846
http://hdl.handle.net/11449/158246
10.1590/1982-0216201618218815
S1516-18462016000200459
S1516-18462016000200459.pdf
url http://dx.doi.org/10.1590/1982-0216201618218815
http://hdl.handle.net/11449/158246
identifier_str_mv Revista CEFAC. ABRAMO Associação Brasileira de Motricidade Orofacial, v. 18, n. 2, p. 459-469, 2016.
1516-1846
10.1590/1982-0216201618218815
S1516-18462016000200459
S1516-18462016000200459.pdf
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv Revista CEFAC
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv 459-469
application/pdf
dc.publisher.none.fl_str_mv ABRAMO Associação Brasileira de Motricidade Orofacial
publisher.none.fl_str_mv ABRAMO Associação Brasileira de Motricidade Orofacial
dc.source.none.fl_str_mv SciELO
reponame:Repositório Institucional da UNESP
instname:Universidade Estadual Paulista (UNESP)
instacron:UNESP
instname_str Universidade Estadual Paulista (UNESP)
instacron_str UNESP
institution UNESP
reponame_str Repositório Institucional da UNESP
collection Repositório Institucional da UNESP
repository.name.fl_str_mv Repositório Institucional da UNESP - Universidade Estadual Paulista (UNESP)
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