Análise de fatores para compartilhamento de conhecimento por meio do método AHP: setor automotivo no Brasil

• Autor(a) principal: Chung, Rodrigo [UNESP]
• Data de Publicação: 2018
• Tipo de documento: Trabalho de conclusão de curso
• Idioma: por
• Título da fonte: Repositório Institucional da UNESP
• Texto Completo: http://hdl.handle.net/11449/203012; http://www.athena.biblioteca.unesp.br/exlibris/bd/capelo/2019-10-22/000918416.pdf
• topic: Gestão do conhecimento; Processo decisório; Indústria automobilística; Knowledge management

In many organizations, the competitive search initiatives are kept in a disjointed manner. Several authors recognize the role of knowledge as a competitive advantage. However, the knowledge is treated as implicitly in traditional models of Production Organization and Knowledge. The research involves the integration of the trinomial: Production, Work and Knowledge. The transmission of knowledge can be accomplished in several ways, from presentations, courses or even casual conversations. The aim of this study is to investigate and analyze the factors that employees think is important for knowledge management in the company by a closed questionnaire (Survey) processed by the Analytic Hierarchy Process (AHP) to facilitate the manager's decision. The AHP method is used because it is a tool with multiple criteria (MCDM, Multiple Criteria Decision Making), occurs in situations where it is considered more than one criterion. As a result, is been expect the realization of the main factors used by both the manager and the employee as the factors time experience