Working conditions of social workers in the health system and psychosocial repercussions
Autor(a) principal: | |
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Data de Publicação: | 2019 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Repositório Institucional da UNESP |
Texto Completo: | http://dx.doi.org/10.1590/S0104-12902019180675 http://hdl.handle.net/11449/184424 |
Resumo: | This article discusses aspects of the work conditions and the psychosocial repercussions of social workers enrolled in the Brazilian National Health System (SUS). This research was performed through a qualitative-quantitative investigation involving both the nationwide application of questionnaires and individual interviews and focus groups with social workers employed in SUS' three levels of complexity. A total of 295 social workers answered the questionnaire in the country, 53,3% of which in the state of Sao Paulo. Main findings suggest that the social workers, despite most of them being public servers and working 30-hours a week, show inadequate working conditions, since 39% do not have rooms for individual care and 30% reported having no privacy at work. From a psychosocial perspective, the questionnaire scales that assess working conditions and well-being during work showed that the professionals feel conflicted with their working conditions since it did not report significant data on feelings of insecurity, impotence, frustration or discomfort. There is recognition of the usefulness of their work and they perceive the precarization of services and subsequent decrease in the quality of the services provided - which was expressed in the interviews as a constant tension towards their engagement in guaranteeing the right to health. Thus, the high levels of well-being observed in the scales can be seen as difficulties in recognizing the precarious conditions to which they are submitted or even as defensive strategies for the non-confrontation of these conditions, together with the inability to perceive their own situation as precarious. |
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Working conditions of social workers in the health system and psychosocial repercussionsWorker's HealthSocial WorkUnified Health SystemWork ManagementPsychosocial RepercussionsThis article discusses aspects of the work conditions and the psychosocial repercussions of social workers enrolled in the Brazilian National Health System (SUS). This research was performed through a qualitative-quantitative investigation involving both the nationwide application of questionnaires and individual interviews and focus groups with social workers employed in SUS' three levels of complexity. A total of 295 social workers answered the questionnaire in the country, 53,3% of which in the state of Sao Paulo. Main findings suggest that the social workers, despite most of them being public servers and working 30-hours a week, show inadequate working conditions, since 39% do not have rooms for individual care and 30% reported having no privacy at work. From a psychosocial perspective, the questionnaire scales that assess working conditions and well-being during work showed that the professionals feel conflicted with their working conditions since it did not report significant data on feelings of insecurity, impotence, frustration or discomfort. There is recognition of the usefulness of their work and they perceive the precarization of services and subsequent decrease in the quality of the services provided - which was expressed in the interviews as a constant tension towards their engagement in guaranteeing the right to health. Thus, the high levels of well-being observed in the scales can be seen as difficulties in recognizing the precarious conditions to which they are submitted or even as defensive strategies for the non-confrontation of these conditions, together with the inability to perceive their own situation as precarious.Univ Estadual Paulista, Fac Ciencias Humanas & Sociais, Franca, SP, BrazilUniv Fed Sao Paulo, Santos, SP, BrazilUniv Fed Rio de Janeiro, Dept Psicometria, Rio De Janeiro, RJ, BrazilUniv Fed Sao Paulo, Escola Paulista Med, Sao Paulo, SP, BrazilUniv Estadual Paulista, Fac Ciencias Humanas & Sociais, Franca, SP, BrazilUniv Sao Paulo, Fac Saude PublicaUniversidade Estadual Paulista (Unesp)Universidade Federal de São Paulo (UNIFESP)Universidade Federal do Rio de Janeiro (UFRJ)Lourenco, Edvania [UNESP]Goulart, PatriciaAnunciacao, LuisCastro Lacaz, Francisco Antonio de2019-10-04T11:57:46Z2019-10-04T11:57:46Z2019-01-01info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article154-168application/pdfhttp://dx.doi.org/10.1590/S0104-12902019180675Saude E Sociedade. Sao Paulo: Univ Sao Paulo, Fac Saude Publica, v. 28, n. 1, p. 154-168, 2019.0104-1290http://hdl.handle.net/11449/18442410.1590/S0104-12902019180675S0104-12902019000100011WOS:000461909900011S0104-12902019000100011.pdfWeb of Sciencereponame:Repositório Institucional da UNESPinstname:Universidade Estadual Paulista (UNESP)instacron:UNESPporSaude E Sociedadeinfo:eu-repo/semantics/openAccess2023-11-07T06:09:44Zoai:repositorio.unesp.br:11449/184424Repositório InstitucionalPUBhttp://repositorio.unesp.br/oai/requestopendoar:29462024-08-05T17:04:28.683931Repositório Institucional da UNESP - Universidade Estadual Paulista (UNESP)false |
dc.title.none.fl_str_mv |
Working conditions of social workers in the health system and psychosocial repercussions |
title |
Working conditions of social workers in the health system and psychosocial repercussions |
spellingShingle |
Working conditions of social workers in the health system and psychosocial repercussions Lourenco, Edvania [UNESP] Worker's Health Social Work Unified Health System Work Management Psychosocial Repercussions |
title_short |
Working conditions of social workers in the health system and psychosocial repercussions |
title_full |
Working conditions of social workers in the health system and psychosocial repercussions |
title_fullStr |
Working conditions of social workers in the health system and psychosocial repercussions |
title_full_unstemmed |
Working conditions of social workers in the health system and psychosocial repercussions |
title_sort |
Working conditions of social workers in the health system and psychosocial repercussions |
author |
Lourenco, Edvania [UNESP] |
author_facet |
Lourenco, Edvania [UNESP] Goulart, Patricia Anunciacao, Luis Castro Lacaz, Francisco Antonio de |
author_role |
author |
author2 |
Goulart, Patricia Anunciacao, Luis Castro Lacaz, Francisco Antonio de |
author2_role |
author author author |
dc.contributor.none.fl_str_mv |
Universidade Estadual Paulista (Unesp) Universidade Federal de São Paulo (UNIFESP) Universidade Federal do Rio de Janeiro (UFRJ) |
dc.contributor.author.fl_str_mv |
Lourenco, Edvania [UNESP] Goulart, Patricia Anunciacao, Luis Castro Lacaz, Francisco Antonio de |
dc.subject.por.fl_str_mv |
Worker's Health Social Work Unified Health System Work Management Psychosocial Repercussions |
topic |
Worker's Health Social Work Unified Health System Work Management Psychosocial Repercussions |
description |
This article discusses aspects of the work conditions and the psychosocial repercussions of social workers enrolled in the Brazilian National Health System (SUS). This research was performed through a qualitative-quantitative investigation involving both the nationwide application of questionnaires and individual interviews and focus groups with social workers employed in SUS' three levels of complexity. A total of 295 social workers answered the questionnaire in the country, 53,3% of which in the state of Sao Paulo. Main findings suggest that the social workers, despite most of them being public servers and working 30-hours a week, show inadequate working conditions, since 39% do not have rooms for individual care and 30% reported having no privacy at work. From a psychosocial perspective, the questionnaire scales that assess working conditions and well-being during work showed that the professionals feel conflicted with their working conditions since it did not report significant data on feelings of insecurity, impotence, frustration or discomfort. There is recognition of the usefulness of their work and they perceive the precarization of services and subsequent decrease in the quality of the services provided - which was expressed in the interviews as a constant tension towards their engagement in guaranteeing the right to health. Thus, the high levels of well-being observed in the scales can be seen as difficulties in recognizing the precarious conditions to which they are submitted or even as defensive strategies for the non-confrontation of these conditions, together with the inability to perceive their own situation as precarious. |
publishDate |
2019 |
dc.date.none.fl_str_mv |
2019-10-04T11:57:46Z 2019-10-04T11:57:46Z 2019-01-01 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://dx.doi.org/10.1590/S0104-12902019180675 Saude E Sociedade. Sao Paulo: Univ Sao Paulo, Fac Saude Publica, v. 28, n. 1, p. 154-168, 2019. 0104-1290 http://hdl.handle.net/11449/184424 10.1590/S0104-12902019180675 S0104-12902019000100011 WOS:000461909900011 S0104-12902019000100011.pdf |
url |
http://dx.doi.org/10.1590/S0104-12902019180675 http://hdl.handle.net/11449/184424 |
identifier_str_mv |
Saude E Sociedade. Sao Paulo: Univ Sao Paulo, Fac Saude Publica, v. 28, n. 1, p. 154-168, 2019. 0104-1290 10.1590/S0104-12902019180675 S0104-12902019000100011 WOS:000461909900011 S0104-12902019000100011.pdf |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
Saude E Sociedade |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
154-168 application/pdf |
dc.publisher.none.fl_str_mv |
Univ Sao Paulo, Fac Saude Publica |
publisher.none.fl_str_mv |
Univ Sao Paulo, Fac Saude Publica |
dc.source.none.fl_str_mv |
Web of Science reponame:Repositório Institucional da UNESP instname:Universidade Estadual Paulista (UNESP) instacron:UNESP |
instname_str |
Universidade Estadual Paulista (UNESP) |
instacron_str |
UNESP |
institution |
UNESP |
reponame_str |
Repositório Institucional da UNESP |
collection |
Repositório Institucional da UNESP |
repository.name.fl_str_mv |
Repositório Institucional da UNESP - Universidade Estadual Paulista (UNESP) |
repository.mail.fl_str_mv |
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1808128751121203200 |