Diagnóstico de riscos operacionais em uma instituição financeira sob a perspectiva intervencionista

• Autor(a) principal: Ricca, Edmilson Casagrande
• Data de Publicação: 2015
• Tipo de documento: Dissertação
• Idioma: por
• Título da fonte: Biblioteca Digital de Teses e Dissertações do Mackenzie
• Texto Completo: http://dspace.mackenzie.br/handle/10899/26313
• topic: riscos operacionais; framework; RCSA; enterprise risk management (ERM); operational risk; framework; RCSA; enterprise risk management (ERM); CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::CIENCIAS CONTABEIS

In a global scenario, where transparency and trustworthiness have become more and more mandatory for financial institutions, the proper operational risk management has been the main concern of the financial sector due to the huge loss potential, the reputational risk and the consequences of financial scandals, with special mention to the financial crisis in 2008. Under these circumstances, this study s goal was to identify operational risks in a financial institution by setting a model of self-assessment for risks and controls - RCSA. The model was based on the concepts of ERM framework of COSO and was made feasible through the use of an interventionist approach. The research sought to diagnose the operational risks of the investigated company, providing data to the senior managers about each department, in order to enable them to do the proper mitigating actions in relation to those risks. As a consequence, an important supporting grind has been built for the corporation to strengthen its operational risks management before its headquarters and regulating offices. It is believed that the proposed stages applied during this study have contributed to the theoretical and practical model, making it a valuable tool for identifying the potential operational risks in the segment of the financial market.