Influences of the program for access and quality improvement in work processes in primary care
Autor(a) principal: | |
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Data de Publicação: | 2018 |
Outros Autores: | , , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Revista da Escola de Enfermagem da USP (Online) |
Texto Completo: | http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0080-62342018000100488 |
Resumo: | ABSTRACT Objective: To assess the perception of professionals of Family Health Strategy Teams on the National Program for Access and Quality Improvement in Primary Care and the possible changes in the work processes resulting from its implementation. Method: Oral history methodology conducted with members of Basic Health Units’ teams who participated in the first two cycles of the Program in São Paulo. Results: Six team members participated in the research. The professionals described the use of information to support the planning, diverged on the changes in the organization of the service and identified contributions to the direction of the teams and the control of the activities. The implementation of the Program led to changes in professional practice and favored autonomy and teamwork. The Community Health Workers stood out in the information acquisition process, and the teams found difficulties to organize the information. The collection and retrieval of information contributed to broaden the professionals’ view of the service, and the interviewees criticized the fragility of information dissemination in the Units. Conclusion: Despite its limitations, the Program led to direct improvements in the work of the teams in Primary Care. |
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Revista da Escola de Enfermagem da USP (Online) |
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Influences of the program for access and quality improvement in work processes in primary carePrimary Health CareHealth EvaluationProgram EvaluationHealth Services AdministrationHealth Information ManagementABSTRACT Objective: To assess the perception of professionals of Family Health Strategy Teams on the National Program for Access and Quality Improvement in Primary Care and the possible changes in the work processes resulting from its implementation. Method: Oral history methodology conducted with members of Basic Health Units’ teams who participated in the first two cycles of the Program in São Paulo. Results: Six team members participated in the research. The professionals described the use of information to support the planning, diverged on the changes in the organization of the service and identified contributions to the direction of the teams and the control of the activities. The implementation of the Program led to changes in professional practice and favored autonomy and teamwork. The Community Health Workers stood out in the information acquisition process, and the teams found difficulties to organize the information. The collection and retrieval of information contributed to broaden the professionals’ view of the service, and the interviewees criticized the fragility of information dissemination in the Units. Conclusion: Despite its limitations, the Program led to direct improvements in the work of the teams in Primary Care.Universidade de São Paulo, Escola de Enfermagem2018-01-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersiontext/htmlhttp://old.scielo.br/scielo.php?script=sci_arttext&pid=S0080-62342018000100488Revista da Escola de Enfermagem da USP v.52 2018reponame:Revista da Escola de Enfermagem da USP (Online)instname:Universidade de São Paulo (USP)instacron:USP10.1590/s1980-220x2017046403407info:eu-repo/semantics/openAccessFerreira,Lucilene RenóSilva Júnior,João Antônio daArrigotti,ThaísNeves,Vanessa RibeiroRosa,Anderson da Silvaeng2018-12-18T00:00:00Zoai:scielo:S0080-62342018000100488Revistahttp://www.scielo.br/reeuspPUBhttps://old.scielo.br/oai/scielo-oai.php||nursingscholar@usp.br1980-220X0080-6234opendoar:2018-12-18T00:00Revista da Escola de Enfermagem da USP (Online) - Universidade de São Paulo (USP)false |
dc.title.none.fl_str_mv |
Influences of the program for access and quality improvement in work processes in primary care |
title |
Influences of the program for access and quality improvement in work processes in primary care |
spellingShingle |
Influences of the program for access and quality improvement in work processes in primary care Ferreira,Lucilene Renó Primary Health Care Health Evaluation Program Evaluation Health Services Administration Health Information Management |
title_short |
Influences of the program for access and quality improvement in work processes in primary care |
title_full |
Influences of the program for access and quality improvement in work processes in primary care |
title_fullStr |
Influences of the program for access and quality improvement in work processes in primary care |
title_full_unstemmed |
Influences of the program for access and quality improvement in work processes in primary care |
title_sort |
Influences of the program for access and quality improvement in work processes in primary care |
author |
Ferreira,Lucilene Renó |
author_facet |
Ferreira,Lucilene Renó Silva Júnior,João Antônio da Arrigotti,Thaís Neves,Vanessa Ribeiro Rosa,Anderson da Silva |
author_role |
author |
author2 |
Silva Júnior,João Antônio da Arrigotti,Thaís Neves,Vanessa Ribeiro Rosa,Anderson da Silva |
author2_role |
author author author author |
dc.contributor.author.fl_str_mv |
Ferreira,Lucilene Renó Silva Júnior,João Antônio da Arrigotti,Thaís Neves,Vanessa Ribeiro Rosa,Anderson da Silva |
dc.subject.por.fl_str_mv |
Primary Health Care Health Evaluation Program Evaluation Health Services Administration Health Information Management |
topic |
Primary Health Care Health Evaluation Program Evaluation Health Services Administration Health Information Management |
description |
ABSTRACT Objective: To assess the perception of professionals of Family Health Strategy Teams on the National Program for Access and Quality Improvement in Primary Care and the possible changes in the work processes resulting from its implementation. Method: Oral history methodology conducted with members of Basic Health Units’ teams who participated in the first two cycles of the Program in São Paulo. Results: Six team members participated in the research. The professionals described the use of information to support the planning, diverged on the changes in the organization of the service and identified contributions to the direction of the teams and the control of the activities. The implementation of the Program led to changes in professional practice and favored autonomy and teamwork. The Community Health Workers stood out in the information acquisition process, and the teams found difficulties to organize the information. The collection and retrieval of information contributed to broaden the professionals’ view of the service, and the interviewees criticized the fragility of information dissemination in the Units. Conclusion: Despite its limitations, the Program led to direct improvements in the work of the teams in Primary Care. |
publishDate |
2018 |
dc.date.none.fl_str_mv |
2018-01-01 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0080-62342018000100488 |
url |
http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0080-62342018000100488 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
10.1590/s1980-220x2017046403407 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
text/html |
dc.publisher.none.fl_str_mv |
Universidade de São Paulo, Escola de Enfermagem |
publisher.none.fl_str_mv |
Universidade de São Paulo, Escola de Enfermagem |
dc.source.none.fl_str_mv |
Revista da Escola de Enfermagem da USP v.52 2018 reponame:Revista da Escola de Enfermagem da USP (Online) instname:Universidade de São Paulo (USP) instacron:USP |
instname_str |
Universidade de São Paulo (USP) |
instacron_str |
USP |
institution |
USP |
reponame_str |
Revista da Escola de Enfermagem da USP (Online) |
collection |
Revista da Escola de Enfermagem da USP (Online) |
repository.name.fl_str_mv |
Revista da Escola de Enfermagem da USP (Online) - Universidade de São Paulo (USP) |
repository.mail.fl_str_mv |
||nursingscholar@usp.br |
_version_ |
1748936539687092224 |