Intellectual capital in mergers and acquisitions: a case study in a world-class financial institution
Autor(a) principal: | |
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Data de Publicação: | 2017 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Revista de Administração (São Paulo) |
Texto Completo: | http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0080-21072017000300268 |
Resumo: | Abstract The objective of the research described in this paper was to analyse the implications of the merger between Itaú and Unibanco banks on the Intellectual Capital (IC) of the Itaú Unibanco S/A Bank. The methodology comprised a qualitative and quantitative case study, in a descriptive approach, based on interviews (formal and informal) and questionnaires applied to 225 top managers (directors, superintendents, regional managers and commercial general managers) originated from these two banks. The research was complemented with direct observation and documental analysis. The following results were found after the merger: (i) improvements were noted in all analysed indicators on the constituent elements of the IC (human capital, structural capital and relational capital), (ii) Itaú Unibanco S/A Bank created, developed and acquired knowledge and know-how, and (iii) these factors influenced corporative IC, supporting improvements in processes, systems, technology, brands, products and mainly in people, corporate image and the relationship of the company with the market, promoting significant financial results. |
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Revista de Administração (São Paulo) |
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Intellectual capital in mergers and acquisitions: a case study in a world-class financial institutionStrategyMergers and acquisitionsKnowledge managementIntellectual capitalValue generationAbstract The objective of the research described in this paper was to analyse the implications of the merger between Itaú and Unibanco banks on the Intellectual Capital (IC) of the Itaú Unibanco S/A Bank. The methodology comprised a qualitative and quantitative case study, in a descriptive approach, based on interviews (formal and informal) and questionnaires applied to 225 top managers (directors, superintendents, regional managers and commercial general managers) originated from these two banks. The research was complemented with direct observation and documental analysis. The following results were found after the merger: (i) improvements were noted in all analysed indicators on the constituent elements of the IC (human capital, structural capital and relational capital), (ii) Itaú Unibanco S/A Bank created, developed and acquired knowledge and know-how, and (iii) these factors influenced corporative IC, supporting improvements in processes, systems, technology, brands, products and mainly in people, corporate image and the relationship of the company with the market, promoting significant financial results.Departamento de Administração da Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo2017-09-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersiontext/htmlhttp://old.scielo.br/scielo.php?script=sci_arttext&pid=S0080-21072017000300268Revista de Administração (São Paulo) v.52 n.3 2017reponame:Revista de Administração (São Paulo)instname:Universidade de São Paulo (USP)instacron:USP10.1016/j.rausp.2017.05.007info:eu-repo/semantics/openAccessJordão,Ricardo Vinícius DiasMelo,Victor Luiz TeixeiraPereira,Frederico Cesar MafraCarvalho,Rodrigo Baroni deeng2017-08-03T00:00:00Zoai:scielo:S0080-21072017000300268Revistahttp://rausp.usp.br/PUBhttps://old.scielo.br/oai/scielo-oai.phprausp@usp.br||reinhard@usp.br1984-61420080-2107opendoar:2017-08-03T00:00Revista de Administração (São Paulo) - Universidade de São Paulo (USP)false |
dc.title.none.fl_str_mv |
Intellectual capital in mergers and acquisitions: a case study in a world-class financial institution |
title |
Intellectual capital in mergers and acquisitions: a case study in a world-class financial institution |
spellingShingle |
Intellectual capital in mergers and acquisitions: a case study in a world-class financial institution Jordão,Ricardo Vinícius Dias Strategy Mergers and acquisitions Knowledge management Intellectual capital Value generation |
title_short |
Intellectual capital in mergers and acquisitions: a case study in a world-class financial institution |
title_full |
Intellectual capital in mergers and acquisitions: a case study in a world-class financial institution |
title_fullStr |
Intellectual capital in mergers and acquisitions: a case study in a world-class financial institution |
title_full_unstemmed |
Intellectual capital in mergers and acquisitions: a case study in a world-class financial institution |
title_sort |
Intellectual capital in mergers and acquisitions: a case study in a world-class financial institution |
author |
Jordão,Ricardo Vinícius Dias |
author_facet |
Jordão,Ricardo Vinícius Dias Melo,Victor Luiz Teixeira Pereira,Frederico Cesar Mafra Carvalho,Rodrigo Baroni de |
author_role |
author |
author2 |
Melo,Victor Luiz Teixeira Pereira,Frederico Cesar Mafra Carvalho,Rodrigo Baroni de |
author2_role |
author author author |
dc.contributor.author.fl_str_mv |
Jordão,Ricardo Vinícius Dias Melo,Victor Luiz Teixeira Pereira,Frederico Cesar Mafra Carvalho,Rodrigo Baroni de |
dc.subject.por.fl_str_mv |
Strategy Mergers and acquisitions Knowledge management Intellectual capital Value generation |
topic |
Strategy Mergers and acquisitions Knowledge management Intellectual capital Value generation |
description |
Abstract The objective of the research described in this paper was to analyse the implications of the merger between Itaú and Unibanco banks on the Intellectual Capital (IC) of the Itaú Unibanco S/A Bank. The methodology comprised a qualitative and quantitative case study, in a descriptive approach, based on interviews (formal and informal) and questionnaires applied to 225 top managers (directors, superintendents, regional managers and commercial general managers) originated from these two banks. The research was complemented with direct observation and documental analysis. The following results were found after the merger: (i) improvements were noted in all analysed indicators on the constituent elements of the IC (human capital, structural capital and relational capital), (ii) Itaú Unibanco S/A Bank created, developed and acquired knowledge and know-how, and (iii) these factors influenced corporative IC, supporting improvements in processes, systems, technology, brands, products and mainly in people, corporate image and the relationship of the company with the market, promoting significant financial results. |
publishDate |
2017 |
dc.date.none.fl_str_mv |
2017-09-01 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0080-21072017000300268 |
url |
http://old.scielo.br/scielo.php?script=sci_arttext&pid=S0080-21072017000300268 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
10.1016/j.rausp.2017.05.007 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
text/html |
dc.publisher.none.fl_str_mv |
Departamento de Administração da Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo |
publisher.none.fl_str_mv |
Departamento de Administração da Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo |
dc.source.none.fl_str_mv |
Revista de Administração (São Paulo) v.52 n.3 2017 reponame:Revista de Administração (São Paulo) instname:Universidade de São Paulo (USP) instacron:USP |
instname_str |
Universidade de São Paulo (USP) |
instacron_str |
USP |
institution |
USP |
reponame_str |
Revista de Administração (São Paulo) |
collection |
Revista de Administração (São Paulo) |
repository.name.fl_str_mv |
Revista de Administração (São Paulo) - Universidade de São Paulo (USP) |
repository.mail.fl_str_mv |
rausp@usp.br||reinhard@usp.br |
_version_ |
1748936717272875008 |