Achieving maturity (and measuring performance) through model-based process improvement

Detalhes bibliográficos
Autor(a) principal: Cestari, Jose Marcelo Almeida Prado
Data de Publicação: 2013
Outros Autores: Valle, Arthur Maria do, Lima, Edson Pinheiro de, Santos, Eduardo Alves Portela
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Journal of Information Systems and Technology Management (Online)
Texto Completo: https://www.revistas.usp.br/jistem/article/view/78436
Resumo: This paper presents the approach adopted by a software development unit in order to achieve the maturity level 3 of CMMI-DEV and therefore obtaining better performance. Through historical research and secondary data analysis of the organization, the paper intends to answer the following research question: "Could the adoption of maturity/best practices models bring better performance results to small and medium organizations?" Data and analysis conducted show that, besides the creation of indicator's based management, there are some quantitative performance improvements in indicators such as: Schedule Deviation Rate, Effort Deviation Rate, Percent Late Delivery, Productivity Deviation and Internal Rework Rate
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spelling Achieving maturity (and measuring performance) through model-based process improvement This paper presents the approach adopted by a software development unit in order to achieve the maturity level 3 of CMMI-DEV and therefore obtaining better performance. Through historical research and secondary data analysis of the organization, the paper intends to answer the following research question: "Could the adoption of maturity/best practices models bring better performance results to small and medium organizations?" Data and analysis conducted show that, besides the creation of indicator's based management, there are some quantitative performance improvements in indicators such as: Schedule Deviation Rate, Effort Deviation Rate, Percent Late Delivery, Productivity Deviation and Internal Rework Rate TECSI - FEA - Universidade de São Paulo. Faculdade de Economia, Administração, Contabilidade e Atuária2013-05-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://www.revistas.usp.br/jistem/article/view/7843610.4301/S1807-17752013000200009Journal of Information Systems and Technology Management; v. 10 n. 2 (2013); 339-356Journal of Information Systems and Technology Management; Vol. 10 No. 2 (2013); 339-356Journal of Information Systems and Technology Management; Vol. 10 Núm. 2 (2013); 339-3561807-1775reponame:Journal of Information Systems and Technology Management (Online)instname:Universidade de São Paulo (USP)instacron:USPenghttps://www.revistas.usp.br/jistem/article/view/78436/82485Copyright (c) 2018 JISTEM - Journal of Information Systems and Technology Management (Online)info:eu-repo/semantics/openAccessCestari, Jose Marcelo Almeida Prado Valle, Arthur Maria do Lima, Edson Pinheiro de Santos, Eduardo Alves Portela 2014-05-18T13:37:54Zoai:revistas.usp.br:article/78436Revistahttp://www.scielo.br/scielo.php?script=sci_serial&pid=1807-1775&lng=pt&nrm=isoPUBhttps://old.scielo.br/oai/scielo-oai.php||jistem@usp.br1807-17751807-1775opendoar:2014-05-18T13:37:54Journal of Information Systems and Technology Management (Online) - Universidade de São Paulo (USP)false
dc.title.none.fl_str_mv Achieving maturity (and measuring performance) through model-based process improvement
title Achieving maturity (and measuring performance) through model-based process improvement
spellingShingle Achieving maturity (and measuring performance) through model-based process improvement
Cestari, Jose Marcelo Almeida Prado
title_short Achieving maturity (and measuring performance) through model-based process improvement
title_full Achieving maturity (and measuring performance) through model-based process improvement
title_fullStr Achieving maturity (and measuring performance) through model-based process improvement
title_full_unstemmed Achieving maturity (and measuring performance) through model-based process improvement
title_sort Achieving maturity (and measuring performance) through model-based process improvement
author Cestari, Jose Marcelo Almeida Prado
author_facet Cestari, Jose Marcelo Almeida Prado
Valle, Arthur Maria do
Lima, Edson Pinheiro de
Santos, Eduardo Alves Portela
author_role author
author2 Valle, Arthur Maria do
Lima, Edson Pinheiro de
Santos, Eduardo Alves Portela
author2_role author
author
author
dc.contributor.author.fl_str_mv Cestari, Jose Marcelo Almeida Prado
Valle, Arthur Maria do
Lima, Edson Pinheiro de
Santos, Eduardo Alves Portela
description This paper presents the approach adopted by a software development unit in order to achieve the maturity level 3 of CMMI-DEV and therefore obtaining better performance. Through historical research and secondary data analysis of the organization, the paper intends to answer the following research question: "Could the adoption of maturity/best practices models bring better performance results to small and medium organizations?" Data and analysis conducted show that, besides the creation of indicator's based management, there are some quantitative performance improvements in indicators such as: Schedule Deviation Rate, Effort Deviation Rate, Percent Late Delivery, Productivity Deviation and Internal Rework Rate
publishDate 2013
dc.date.none.fl_str_mv 2013-05-01
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://www.revistas.usp.br/jistem/article/view/78436
10.4301/S1807-17752013000200009
url https://www.revistas.usp.br/jistem/article/view/78436
identifier_str_mv 10.4301/S1807-17752013000200009
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv https://www.revistas.usp.br/jistem/article/view/78436/82485
dc.rights.driver.fl_str_mv Copyright (c) 2018 JISTEM - Journal of Information Systems and Technology Management (Online)
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2018 JISTEM - Journal of Information Systems and Technology Management (Online)
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv TECSI - FEA - Universidade de São Paulo. Faculdade de Economia, Administração, Contabilidade e Atuária
publisher.none.fl_str_mv TECSI - FEA - Universidade de São Paulo. Faculdade de Economia, Administração, Contabilidade e Atuária
dc.source.none.fl_str_mv Journal of Information Systems and Technology Management; v. 10 n. 2 (2013); 339-356
Journal of Information Systems and Technology Management; Vol. 10 No. 2 (2013); 339-356
Journal of Information Systems and Technology Management; Vol. 10 Núm. 2 (2013); 339-356
1807-1775
reponame:Journal of Information Systems and Technology Management (Online)
instname:Universidade de São Paulo (USP)
instacron:USP
instname_str Universidade de São Paulo (USP)
instacron_str USP
institution USP
reponame_str Journal of Information Systems and Technology Management (Online)
collection Journal of Information Systems and Technology Management (Online)
repository.name.fl_str_mv Journal of Information Systems and Technology Management (Online) - Universidade de São Paulo (USP)
repository.mail.fl_str_mv ||jistem@usp.br
_version_ 1800222952511242240

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