De-escalating the IT-projects
Autor(a) principal: | |
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Data de Publicação: | 2007 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Journal of Information Systems and Technology Management (Online) |
Texto Completo: | https://www.revistas.usp.br/jistem/article/view/12779 |
Resumo: | Escalation stickins with an ailing project beyond rational justifications. This happens because in the face of negative feedback, decision makers are strangled between whether to stick with or quit the dying project. Environmental uncertainty has been identified as the root cause of the escalatory behavior. This uncertainty emanates from several sources relating to individual, group, organization and broader environmental factors. This paper argues the premise that effective communication can help create an environment whereby workforce can develop an organized action thereby distributing the responsibility across the whole workforce and not the individuals - leading to the possible reduction of escalatory behavior in IT projects. |
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Journal of Information Systems and Technology Management (Online) |
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De-escalating the IT-projects IT ProjectsEscalatory BehaviorCausesTacticsUncertainty ReductionEffective CommunicationDe-Escalation Escalation stickins with an ailing project beyond rational justifications. This happens because in the face of negative feedback, decision makers are strangled between whether to stick with or quit the dying project. Environmental uncertainty has been identified as the root cause of the escalatory behavior. This uncertainty emanates from several sources relating to individual, group, organization and broader environmental factors. This paper argues the premise that effective communication can help create an environment whereby workforce can develop an organized action thereby distributing the responsibility across the whole workforce and not the individuals - leading to the possible reduction of escalatory behavior in IT projects. TECSI - FEA - Universidade de São Paulo. Faculdade de Economia, Administração, Contabilidade e Atuária2007-01-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://www.revistas.usp.br/jistem/article/view/1277910.4301/S1807-17752007000300004Journal of Information Systems and Technology Management; v. 4 n. 3 (2007); 325-332Journal of Information Systems and Technology Management; Vol. 4 No. 3 (2007); 325-332Journal of Information Systems and Technology Management; Vol. 4 Núm. 3 (2007); 325-3321807-1775reponame:Journal of Information Systems and Technology Management (Online)instname:Universidade de São Paulo (USP)instacron:USPenghttps://www.revistas.usp.br/jistem/article/view/12779/14562Copyright (c) 2018 JISTEM - Journal of Information Systems and Technology Management (Online)info:eu-repo/semantics/openAccessKundi, Ghulam MuhammadNawaz, AllahShah, Bahadar2014-05-18T13:05:54Zoai:revistas.usp.br:article/12779Revistahttp://www.scielo.br/scielo.php?script=sci_serial&pid=1807-1775&lng=pt&nrm=isoPUBhttps://old.scielo.br/oai/scielo-oai.php||jistem@usp.br1807-17751807-1775opendoar:2014-05-18T13:05:54Journal of Information Systems and Technology Management (Online) - Universidade de São Paulo (USP)false |
dc.title.none.fl_str_mv |
De-escalating the IT-projects |
title |
De-escalating the IT-projects |
spellingShingle |
De-escalating the IT-projects Kundi, Ghulam Muhammad IT Projects Escalatory Behavior Causes Tactics Uncertainty Reduction Effective Communication De-Escalation |
title_short |
De-escalating the IT-projects |
title_full |
De-escalating the IT-projects |
title_fullStr |
De-escalating the IT-projects |
title_full_unstemmed |
De-escalating the IT-projects |
title_sort |
De-escalating the IT-projects |
author |
Kundi, Ghulam Muhammad |
author_facet |
Kundi, Ghulam Muhammad Nawaz, Allah Shah, Bahadar |
author_role |
author |
author2 |
Nawaz, Allah Shah, Bahadar |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Kundi, Ghulam Muhammad Nawaz, Allah Shah, Bahadar |
dc.subject.por.fl_str_mv |
IT Projects Escalatory Behavior Causes Tactics Uncertainty Reduction Effective Communication De-Escalation |
topic |
IT Projects Escalatory Behavior Causes Tactics Uncertainty Reduction Effective Communication De-Escalation |
description |
Escalation stickins with an ailing project beyond rational justifications. This happens because in the face of negative feedback, decision makers are strangled between whether to stick with or quit the dying project. Environmental uncertainty has been identified as the root cause of the escalatory behavior. This uncertainty emanates from several sources relating to individual, group, organization and broader environmental factors. This paper argues the premise that effective communication can help create an environment whereby workforce can develop an organized action thereby distributing the responsibility across the whole workforce and not the individuals - leading to the possible reduction of escalatory behavior in IT projects. |
publishDate |
2007 |
dc.date.none.fl_str_mv |
2007-01-01 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://www.revistas.usp.br/jistem/article/view/12779 10.4301/S1807-17752007000300004 |
url |
https://www.revistas.usp.br/jistem/article/view/12779 |
identifier_str_mv |
10.4301/S1807-17752007000300004 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
https://www.revistas.usp.br/jistem/article/view/12779/14562 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2018 JISTEM - Journal of Information Systems and Technology Management (Online) info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2018 JISTEM - Journal of Information Systems and Technology Management (Online) |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
TECSI - FEA - Universidade de São Paulo. Faculdade de Economia, Administração, Contabilidade e Atuária |
publisher.none.fl_str_mv |
TECSI - FEA - Universidade de São Paulo. Faculdade de Economia, Administração, Contabilidade e Atuária |
dc.source.none.fl_str_mv |
Journal of Information Systems and Technology Management; v. 4 n. 3 (2007); 325-332 Journal of Information Systems and Technology Management; Vol. 4 No. 3 (2007); 325-332 Journal of Information Systems and Technology Management; Vol. 4 Núm. 3 (2007); 325-332 1807-1775 reponame:Journal of Information Systems and Technology Management (Online) instname:Universidade de São Paulo (USP) instacron:USP |
instname_str |
Universidade de São Paulo (USP) |
instacron_str |
USP |
institution |
USP |
reponame_str |
Journal of Information Systems and Technology Management (Online) |
collection |
Journal of Information Systems and Technology Management (Online) |
repository.name.fl_str_mv |
Journal of Information Systems and Technology Management (Online) - Universidade de São Paulo (USP) |
repository.mail.fl_str_mv |
||jistem@usp.br |
_version_ |
1809284035342499840 |