Impacts of a relationship model on informational technology governance: an analysis of managerial perceptions in Brazil
Autor(a) principal: | |
---|---|
Data de Publicação: | 2013 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Journal of Information Systems and Technology Management (Online) |
Texto Completo: | https://www.revistas.usp.br/jistem/article/view/78464 |
Resumo: | The aim of this article is to analyze the impacts, based on the perceptions of managers, of the deployment of a model to govern the relationship between business areas and IT in a large Brazilian financial organization. To undertake the case study of this deployment, the research firstly performed documental analyses of the process and then sent electronic surveys to a sample of managers in order to evaluate their perceptions of the model’s impact in terms of the formalism of the organization’s internal processes, strategic alignment between business areas and IT and levels of governance in the organization. The results revealed that managers perceived improvements in the quality of technological solutions, levels of IT governance, the understanding of IT area needs and business area demands, but they also stated that the negotiating process was more complex and there was no increase in their level of satisfaction with IT. These results of the study may contribute to the development of instruments for the evaluation of the impacts of the deployment of relationship models on important organizational aspects. |
id |
USP-33_f4e1ca5373e984b4e2247741a8885c91 |
---|---|
oai_identifier_str |
oai:revistas.usp.br:article/78464 |
network_acronym_str |
USP-33 |
network_name_str |
Journal of Information Systems and Technology Management (Online) |
repository_id_str |
|
spelling |
Impacts of a relationship model on informational technology governance: an analysis of managerial perceptions in Brazil The aim of this article is to analyze the impacts, based on the perceptions of managers, of the deployment of a model to govern the relationship between business areas and IT in a large Brazilian financial organization. To undertake the case study of this deployment, the research firstly performed documental analyses of the process and then sent electronic surveys to a sample of managers in order to evaluate their perceptions of the model’s impact in terms of the formalism of the organization’s internal processes, strategic alignment between business areas and IT and levels of governance in the organization. The results revealed that managers perceived improvements in the quality of technological solutions, levels of IT governance, the understanding of IT area needs and business area demands, but they also stated that the negotiating process was more complex and there was no increase in their level of satisfaction with IT. These results of the study may contribute to the development of instruments for the evaluation of the impacts of the deployment of relationship models on important organizational aspects. TECSI - FEA - Universidade de São Paulo. Faculdade de Economia, Administração, Contabilidade e Atuária2013-09-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://www.revistas.usp.br/jistem/article/view/7846410.4301/S1807-17752013000300009Journal of Information Systems and Technology Management; v. 10 n. 3 (2013); 621-642Journal of Information Systems and Technology Management; Vol. 10 No. 3 (2013); 621-642Journal of Information Systems and Technology Management; Vol. 10 Núm. 3 (2013); 621-6421807-1775reponame:Journal of Information Systems and Technology Management (Online)instname:Universidade de São Paulo (USP)instacron:USPenghttps://www.revistas.usp.br/jistem/article/view/78464/82520Copyright (c) 2018 JISTEM - Journal of Information Systems and Technology Management (Online)info:eu-repo/semantics/openAccessScheeren, Adriano Weber Fontes Filho, Joaquim Rubens Tavares, Elaine 2014-07-01T10:59:48Zoai:revistas.usp.br:article/78464Revistahttp://www.scielo.br/scielo.php?script=sci_serial&pid=1807-1775&lng=pt&nrm=isoPUBhttps://old.scielo.br/oai/scielo-oai.php||jistem@usp.br1807-17751807-1775opendoar:2014-07-01T10:59:48Journal of Information Systems and Technology Management (Online) - Universidade de São Paulo (USP)false |
dc.title.none.fl_str_mv |
Impacts of a relationship model on informational technology governance: an analysis of managerial perceptions in Brazil |
title |
Impacts of a relationship model on informational technology governance: an analysis of managerial perceptions in Brazil |
spellingShingle |
Impacts of a relationship model on informational technology governance: an analysis of managerial perceptions in Brazil Scheeren, Adriano Weber |
title_short |
Impacts of a relationship model on informational technology governance: an analysis of managerial perceptions in Brazil |
title_full |
Impacts of a relationship model on informational technology governance: an analysis of managerial perceptions in Brazil |
title_fullStr |
Impacts of a relationship model on informational technology governance: an analysis of managerial perceptions in Brazil |
title_full_unstemmed |
Impacts of a relationship model on informational technology governance: an analysis of managerial perceptions in Brazil |
title_sort |
Impacts of a relationship model on informational technology governance: an analysis of managerial perceptions in Brazil |
author |
Scheeren, Adriano Weber |
author_facet |
Scheeren, Adriano Weber Fontes Filho, Joaquim Rubens Tavares, Elaine |
author_role |
author |
author2 |
Fontes Filho, Joaquim Rubens Tavares, Elaine |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Scheeren, Adriano Weber Fontes Filho, Joaquim Rubens Tavares, Elaine |
description |
The aim of this article is to analyze the impacts, based on the perceptions of managers, of the deployment of a model to govern the relationship between business areas and IT in a large Brazilian financial organization. To undertake the case study of this deployment, the research firstly performed documental analyses of the process and then sent electronic surveys to a sample of managers in order to evaluate their perceptions of the model’s impact in terms of the formalism of the organization’s internal processes, strategic alignment between business areas and IT and levels of governance in the organization. The results revealed that managers perceived improvements in the quality of technological solutions, levels of IT governance, the understanding of IT area needs and business area demands, but they also stated that the negotiating process was more complex and there was no increase in their level of satisfaction with IT. These results of the study may contribute to the development of instruments for the evaluation of the impacts of the deployment of relationship models on important organizational aspects. |
publishDate |
2013 |
dc.date.none.fl_str_mv |
2013-09-01 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://www.revistas.usp.br/jistem/article/view/78464 10.4301/S1807-17752013000300009 |
url |
https://www.revistas.usp.br/jistem/article/view/78464 |
identifier_str_mv |
10.4301/S1807-17752013000300009 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
https://www.revistas.usp.br/jistem/article/view/78464/82520 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2018 JISTEM - Journal of Information Systems and Technology Management (Online) info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2018 JISTEM - Journal of Information Systems and Technology Management (Online) |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
TECSI - FEA - Universidade de São Paulo. Faculdade de Economia, Administração, Contabilidade e Atuária |
publisher.none.fl_str_mv |
TECSI - FEA - Universidade de São Paulo. Faculdade de Economia, Administração, Contabilidade e Atuária |
dc.source.none.fl_str_mv |
Journal of Information Systems and Technology Management; v. 10 n. 3 (2013); 621-642 Journal of Information Systems and Technology Management; Vol. 10 No. 3 (2013); 621-642 Journal of Information Systems and Technology Management; Vol. 10 Núm. 3 (2013); 621-642 1807-1775 reponame:Journal of Information Systems and Technology Management (Online) instname:Universidade de São Paulo (USP) instacron:USP |
instname_str |
Universidade de São Paulo (USP) |
instacron_str |
USP |
institution |
USP |
reponame_str |
Journal of Information Systems and Technology Management (Online) |
collection |
Journal of Information Systems and Technology Management (Online) |
repository.name.fl_str_mv |
Journal of Information Systems and Technology Management (Online) - Universidade de São Paulo (USP) |
repository.mail.fl_str_mv |
||jistem@usp.br |
_version_ |
1800222952532213760 |