Developing organizational resilience from business process management maturity
Autor(a) principal: | |
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Data de Publicação: | 2023 |
Outros Autores: | , , |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Revista de Administração e Inovação |
Texto Completo: | https://www.revistas.usp.br/rai/article/view/211787 |
Resumo: | Objective: In the current business context, there is a current need to adopt contemporary practices of process management as a competitive advantage to leverage organizational results. This study aims to explore such relationships, considering the performance results in the organizational resilience dimension. Method: We collected 82 valid responses from a survey targeted at professionals occupying positions or functions in the operations area. For data analysis, we used the technique of structural equation modeling (SEM) using the PLS algorithm. Results: The results show that maturity in the management of business processes positively influences the behavior of organizational resilience, with the highest level of maturity primarily being responsible for this impact. This result reveals that resilience naturally depends on mature and well-established processes in the organizational structure. The proposed model explained 78.5% of organizational resilience. Practical/Theoretical Implications: Companies that maintain mature management of their business processes will be better able to positively influence organizational resilience since process management can make organizations less fragile supply chains and more adaptable to changes. Originality/Value: The findings helped clarify the extent to which process management influences the results of organizational resilience. Although the literature indicates that maturity in business processes is formed by five first-order constructs, only the “innovated” dimension proved to be significant in the present study. |
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Revista de Administração e Inovação |
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Developing organizational resilience from business process management maturityProcesses ManagementProcess MaturityOrganizational ResiliencePerformanceStructural EquationsObjective: In the current business context, there is a current need to adopt contemporary practices of process management as a competitive advantage to leverage organizational results. This study aims to explore such relationships, considering the performance results in the organizational resilience dimension. Method: We collected 82 valid responses from a survey targeted at professionals occupying positions or functions in the operations area. For data analysis, we used the technique of structural equation modeling (SEM) using the PLS algorithm. Results: The results show that maturity in the management of business processes positively influences the behavior of organizational resilience, with the highest level of maturity primarily being responsible for this impact. This result reveals that resilience naturally depends on mature and well-established processes in the organizational structure. The proposed model explained 78.5% of organizational resilience. Practical/Theoretical Implications: Companies that maintain mature management of their business processes will be better able to positively influence organizational resilience since process management can make organizations less fragile supply chains and more adaptable to changes. Originality/Value: The findings helped clarify the extent to which process management influences the results of organizational resilience. Although the literature indicates that maturity in business processes is formed by five first-order constructs, only the “innovated” dimension proved to be significant in the present study.Universidade de São Paulo. Faculdade de Economia, Administração e Contabilidade2023-05-09info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://www.revistas.usp.br/rai/article/view/21178710.1108/INMR-11-2021-0219INMR - Innovation & Management Review; v. 20 n. 2 (2023); 147-1612515-8961reponame:Revista de Administração e Inovaçãoinstname:Universidade de São Paulo (USP)instacron:USPporhttps://www.revistas.usp.br/rai/article/view/211787/193965https://www.revistas.usp.br/rai/article/view/211787/193966https://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessSincorá, Larissa Alves de Oliveira, Marcos Paulo ValadaresZanquetto-Filho, Hélio Alvarenga, Murilo Zamboni2023-05-09T14:14:10Zoai:revistas.usp.br:article/211787Revistahttp://www.viannajr.edu.br/wp-content/uploads/2016/01/raiPUBhttp://www.revistas.usp.br/viaatlantica/oairevistarai@usp.br||tatianepgt@revistarai.org1809-20391809-2039opendoar:2023-05-09T14:14:10Revista de Administração e Inovação - Universidade de São Paulo (USP)false |
dc.title.none.fl_str_mv |
Developing organizational resilience from business process management maturity |
title |
Developing organizational resilience from business process management maturity |
spellingShingle |
Developing organizational resilience from business process management maturity Sincorá, Larissa Alves Processes Management Process Maturity Organizational Resilience Performance Structural Equations |
title_short |
Developing organizational resilience from business process management maturity |
title_full |
Developing organizational resilience from business process management maturity |
title_fullStr |
Developing organizational resilience from business process management maturity |
title_full_unstemmed |
Developing organizational resilience from business process management maturity |
title_sort |
Developing organizational resilience from business process management maturity |
author |
Sincorá, Larissa Alves |
author_facet |
Sincorá, Larissa Alves de Oliveira, Marcos Paulo Valadares Zanquetto-Filho, Hélio Alvarenga, Murilo Zamboni |
author_role |
author |
author2 |
de Oliveira, Marcos Paulo Valadares Zanquetto-Filho, Hélio Alvarenga, Murilo Zamboni |
author2_role |
author author author |
dc.contributor.author.fl_str_mv |
Sincorá, Larissa Alves de Oliveira, Marcos Paulo Valadares Zanquetto-Filho, Hélio Alvarenga, Murilo Zamboni |
dc.subject.por.fl_str_mv |
Processes Management Process Maturity Organizational Resilience Performance Structural Equations |
topic |
Processes Management Process Maturity Organizational Resilience Performance Structural Equations |
description |
Objective: In the current business context, there is a current need to adopt contemporary practices of process management as a competitive advantage to leverage organizational results. This study aims to explore such relationships, considering the performance results in the organizational resilience dimension. Method: We collected 82 valid responses from a survey targeted at professionals occupying positions or functions in the operations area. For data analysis, we used the technique of structural equation modeling (SEM) using the PLS algorithm. Results: The results show that maturity in the management of business processes positively influences the behavior of organizational resilience, with the highest level of maturity primarily being responsible for this impact. This result reveals that resilience naturally depends on mature and well-established processes in the organizational structure. The proposed model explained 78.5% of organizational resilience. Practical/Theoretical Implications: Companies that maintain mature management of their business processes will be better able to positively influence organizational resilience since process management can make organizations less fragile supply chains and more adaptable to changes. Originality/Value: The findings helped clarify the extent to which process management influences the results of organizational resilience. Although the literature indicates that maturity in business processes is formed by five first-order constructs, only the “innovated” dimension proved to be significant in the present study. |
publishDate |
2023 |
dc.date.none.fl_str_mv |
2023-05-09 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://www.revistas.usp.br/rai/article/view/211787 10.1108/INMR-11-2021-0219 |
url |
https://www.revistas.usp.br/rai/article/view/211787 |
identifier_str_mv |
10.1108/INMR-11-2021-0219 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://www.revistas.usp.br/rai/article/view/211787/193965 https://www.revistas.usp.br/rai/article/view/211787/193966 |
dc.rights.driver.fl_str_mv |
https://creativecommons.org/licenses/by/4.0 info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
https://creativecommons.org/licenses/by/4.0 |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Universidade de São Paulo. Faculdade de Economia, Administração e Contabilidade |
publisher.none.fl_str_mv |
Universidade de São Paulo. Faculdade de Economia, Administração e Contabilidade |
dc.source.none.fl_str_mv |
INMR - Innovation & Management Review; v. 20 n. 2 (2023); 147-161 2515-8961 reponame:Revista de Administração e Inovação instname:Universidade de São Paulo (USP) instacron:USP |
instname_str |
Universidade de São Paulo (USP) |
instacron_str |
USP |
institution |
USP |
reponame_str |
Revista de Administração e Inovação |
collection |
Revista de Administração e Inovação |
repository.name.fl_str_mv |
Revista de Administração e Inovação - Universidade de São Paulo (USP) |
repository.mail.fl_str_mv |
revistarai@usp.br||tatianepgt@revistarai.org |
_version_ |
1800221937846190080 |