SIPOC-OI: a proposal for open innovation in supply chains

• Autor(a) principal: Souza, Thais Assis de
• Data de Publicação: 2023
• Outros Autores: Pinto, Guilherme Alcântara Pinto, Antunes, Luiz Guilherme Rodrigues, Grutzmann, André
• Tipo de documento: Artigo
• Idioma: eng
• Título da fonte: Revista de Administração e Inovação
• Texto Completo: https://www.revistas.usp.br/rai/article/view/209071
• topic: Supply chain; Open innovation; SIPOC; Integrative review

Purpose – Regarding the premises of open innovation (OI) in terms of knowledge sources, this paper aims todiscuss how to manage the existing sources of knowledge in supply chains.Design/methodology/approach – An integrative review was developed focusing on studies related tosupply chain and OI, seeking to understand the relationships between them, supporting the innovativediscussion.Findings – The SIPOC-OI was proposed as a tool to support the management of knowledge sources present inthe supply chain, promoting efficiency to the company and improving its innovative capacity.Research limitations/implications – The conceptual proposal should be empirically verified tounderstand the management tool’s obstacles and benefits for a company’s innovation performance.Additionally, it would be useful to understand the results of this proposal in the relationships betweenagents of the chain, as well as the direction (inbound, outbound or coupled). Additionally, relevant points werehighlighted as future agendas.Practical implications – The point of view based on OI treats the collaboration’s aspects and its benefits toagents, which becomes an essential factor in improving the entire chain’s integration and performance.Originality/value – The analysis of the flow of knowledge in supply chains from an OI perspective is aninnovation in theory. Besides, the multidisciplinary proposal is expressed in the framework developed as itis based on a tool from engineering. Supply chain competencies/mindset is important to develop OI as wellas is the contrary – there is a mutual practical and theoretical relevance between the integration of theconcepts.