Do HRM practices facilitate innovation? A qualitative study in a developing country

• Autor(a) principal: Azm, Ilhaamie Abdul Ghani
• Data de Publicação: 2023
• Outros Autores: Hashim, Junaidah
• Tipo de documento: Artigo
• Idioma: eng
• Título da fonte: Revista de Administração e Inovação
• Texto Completo: https://www.revistas.usp.br/rai/article/view/207277
• topic: Human resource management practices; Innovation; Public service; Developing country

Purpose – The purpose of this study is to examine the implementation of human resource management (HRM)practices that facilitate innovation in the public sector in a developing country.Design/methodology/approach – Qualitative method was engaged whereby a semi-structured interviewwas conducted to get the responses of two groups of employees which are top management and executive intwo types of public organizations which are awarded and non-awarded. The collected data was later analyzedthematically.Findings – The results show that there are differences and similarities among the public agencies in terms oftheir implementation of HRM practices that facilitate innovation. Apparently, the awarded public agencies dofollow HRM practices that really facilitate innovation such as local training, provide more types of rewards totheir employees and set a higher minimum level of innovation in their performance evaluation.Research limitations/implications – This research confines only 10 public agencies in Malaysia. Futurestudies might want to include a larger sample size to make the findings more extensive. It also would beinteresting to know different approaches in HRM implemented in the private organizations as well as toexamine their influences on performance and other organizational factors.Practical implications – Good and fair HRM practices such as training, reward and performance appraisalpractices that focus on innovation facilitate and produce more innovative employees and organizationinnovation. Thus, public managers should implement them to a higher extent.Originality/value – To the best of the authors’ knowledge, this is the first study that aims to engage thequalitative method in understanding how HRM practices can facilitate innovation in a developing country.