Dimensions that influence the innovation process in justice organizations

• Autor(a) principal: Pereira Castro, Marilú
• Data de Publicação: 2020
• Outros Autores: Aquino Guimaraes, Tomas
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Revista de Administração e Inovação
• Texto Completo: https://www.revistas.usp.br/rai/article/view/177170
• topic: Administration of justice; Innovation in justice; Justice organizations

Purpose – The purpose of this paper is to identify dimensions that can influence the innovation process injustice organizations.Design/methodology/approach – This study uses a qualitative approach. Data were collected througha semi-structured interview script. In all, 23 in-depth interviews were undertaken with lawyers, publicdefenders, judges, prosecutors and public officials from the five regions of Brazil. These data were analyzedusing content analysis techniques.Findings – The perceptions of the interviewees show that the process of innovation in justice organizationscan be influenced by five dimensions: Institutional Environment (institutional level), Leadership (organizationallevel), Organizational Resources (organizational level), Cooperative Relations (interorganizational level) andInnovative Behavior (individual level). These dimensions may promote or restrict innovation.Originality/value – The results indicate that there are growing efforts to introduce innovations designed toimprove the performance and service delivery of justice organizations. However, there is resistance to innovationbecause these organizations are highly institutionalized and consequently seek stability and absence of change.