Information technology implementation in the public elementary school: study of trust on organizations networks

Detalhes bibliográficos
Autor(a) principal: Bitante, Alessandra Preto
Data de Publicação: 2016
Outros Autores: Faria, Ana Cristina de, Donaire, Denis, Gaspar, Marcos Antonio
Tipo de documento: Artigo
Idioma: por
Título da fonte: Revista Tecnologia e Sociedade (Online)
Texto Completo: https://periodicos.utfpr.edu.br/rts/article/view/3824
Resumo: The aim of this study is to analyze the trust between partners that provide services of information technology (IT) in an elementary public school of São Caetano do Sul (SP - Brazil). The qualitative-descriptive research was carried by a case study, with the analysis of the importance of relying on partners who provide IT services at this school. For data collection, besides direct observation and documentary research, we used a semistructured questionnaire. It was noted that the existing partnerships result in the formation of a network of organizations in the public sector and that the establishment of trust is complex, because the greater the proximity of the partner, the worse is the confidence index. In addition, it was observed that the availability in collaborating by the partners facilitates the establishment of trust and long-term relationships, which are considered important, targeting the main objective, which is to assist the student learning.
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spelling Information technology implementation in the public elementary school: study of trust on organizations networksImplantação de tecnologia da informação no ensino fundamental público em São Caetano do Sul (SP): um estudo da confiança desenvolvida em redes de organizaçõesTecnologia da informação. Ensino. Escola pública. Redes de negócios. Confiança.The aim of this study is to analyze the trust between partners that provide services of information technology (IT) in an elementary public school of São Caetano do Sul (SP - Brazil). The qualitative-descriptive research was carried by a case study, with the analysis of the importance of relying on partners who provide IT services at this school. For data collection, besides direct observation and documentary research, we used a semistructured questionnaire. It was noted that the existing partnerships result in the formation of a network of organizations in the public sector and that the establishment of trust is complex, because the greater the proximity of the partner, the worse is the confidence index. In addition, it was observed that the availability in collaborating by the partners facilitates the establishment of trust and long-term relationships, which are considered important, targeting the main objective, which is to assist the student learning.O objetivo deste trabalho é analisar a confiança entre os parceiros que prestam serviços de Tecnologia da Informação (TI) em uma escola municipal de ensino fundamental de São Caetano do Sul (SP). A pesquisa descritiva-qualitativa foi desenvolvida por meio de estudo de caso único, com a análise da importância de se confiar nos parceiros que prestam serviços de TI nesta escola. Para a coleta de dados, além de observação direta e pesquisa documental, foi utilizado questionário semiestruturado. Constatou-se que as parcerias existentes resultam na formação de uma rede de organizações no setor público e que o estabelecimento de confiança é complexo, pois quanto maior a proximidade do parceiro, pior é o índice de confiança. Observou-se, ainda que a disponibilidade dos parceiros em colaborar facilita o estabelecimento da confiança e de relacionamento de longo prazo, visando assim ao objetivo maior da relação, que é auxiliar o aprendizado dos alunos.Universidade Tecnológica Federal do Paraná (UTFPR)Bitante, Alessandra PretoFaria, Ana Cristina deDonaire, DenisGaspar, Marcos Antonio2016-08-02info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://periodicos.utfpr.edu.br/rts/article/view/382410.3895/rts.v12n25.3824Revista Tecnologia e Sociedade; v. 12, n. 25 (2016)Revista Tecnologia e Sociedade; v. 12, n. 25 (2016)1984-35261809-004410.3895/rts.v12n25reponame:Revista Tecnologia e Sociedade (Online)instname:Universidade Tecnológica Federal do Paraná (UTFPR)instacron:UTFPRporhttps://periodicos.utfpr.edu.br/rts/article/view/3824/2895https://periodicos.utfpr.edu.br/rts/article/downloadSuppFile/3824/434Direitos autorais 2016 CC-BYhttp://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccess2016-09-23T14:46:25Zoai:periodicos.utfpr:article/3824Revistahttps://periodicos.ifrs.edu.br/index.php/tearPUBhttps://periodicos.utfpr.edu.br/rts/oai||rts-ct@utfpr.edu.br1984-35261809-0044opendoar:2016-09-23T14:46:25Revista Tecnologia e Sociedade (Online) - Universidade Tecnológica Federal do Paraná (UTFPR)false
dc.title.none.fl_str_mv Information technology implementation in the public elementary school: study of trust on organizations networks
Implantação de tecnologia da informação no ensino fundamental público em São Caetano do Sul (SP): um estudo da confiança desenvolvida em redes de organizações
title Information technology implementation in the public elementary school: study of trust on organizations networks
spellingShingle Information technology implementation in the public elementary school: study of trust on organizations networks
Bitante, Alessandra Preto
Tecnologia da informação. Ensino. Escola pública. Redes de negócios. Confiança.
title_short Information technology implementation in the public elementary school: study of trust on organizations networks
title_full Information technology implementation in the public elementary school: study of trust on organizations networks
title_fullStr Information technology implementation in the public elementary school: study of trust on organizations networks
title_full_unstemmed Information technology implementation in the public elementary school: study of trust on organizations networks
title_sort Information technology implementation in the public elementary school: study of trust on organizations networks
author Bitante, Alessandra Preto
author_facet Bitante, Alessandra Preto
Faria, Ana Cristina de
Donaire, Denis
Gaspar, Marcos Antonio
author_role author
author2 Faria, Ana Cristina de
Donaire, Denis
Gaspar, Marcos Antonio
author2_role author
author
author
dc.contributor.none.fl_str_mv

dc.contributor.author.fl_str_mv Bitante, Alessandra Preto
Faria, Ana Cristina de
Donaire, Denis
Gaspar, Marcos Antonio
dc.subject.none.fl_str_mv
dc.subject.por.fl_str_mv Tecnologia da informação. Ensino. Escola pública. Redes de negócios. Confiança.
topic Tecnologia da informação. Ensino. Escola pública. Redes de negócios. Confiança.
description The aim of this study is to analyze the trust between partners that provide services of information technology (IT) in an elementary public school of São Caetano do Sul (SP - Brazil). The qualitative-descriptive research was carried by a case study, with the analysis of the importance of relying on partners who provide IT services at this school. For data collection, besides direct observation and documentary research, we used a semistructured questionnaire. It was noted that the existing partnerships result in the formation of a network of organizations in the public sector and that the establishment of trust is complex, because the greater the proximity of the partner, the worse is the confidence index. In addition, it was observed that the availability in collaborating by the partners facilitates the establishment of trust and long-term relationships, which are considered important, targeting the main objective, which is to assist the student learning.
publishDate 2016
dc.date.none.fl_str_mv 2016-08-02
dc.type.none.fl_str_mv

dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://periodicos.utfpr.edu.br/rts/article/view/3824
10.3895/rts.v12n25.3824
url https://periodicos.utfpr.edu.br/rts/article/view/3824
identifier_str_mv 10.3895/rts.v12n25.3824
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://periodicos.utfpr.edu.br/rts/article/view/3824/2895
https://periodicos.utfpr.edu.br/rts/article/downloadSuppFile/3824/434
dc.rights.driver.fl_str_mv Direitos autorais 2016 CC-BY
http://creativecommons.org/licenses/by/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Direitos autorais 2016 CC-BY
http://creativecommons.org/licenses/by/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade Tecnológica Federal do Paraná (UTFPR)
publisher.none.fl_str_mv Universidade Tecnológica Federal do Paraná (UTFPR)
dc.source.none.fl_str_mv Revista Tecnologia e Sociedade; v. 12, n. 25 (2016)
Revista Tecnologia e Sociedade; v. 12, n. 25 (2016)
1984-3526
1809-0044
10.3895/rts.v12n25
reponame:Revista Tecnologia e Sociedade (Online)
instname:Universidade Tecnológica Federal do Paraná (UTFPR)
instacron:UTFPR
instname_str Universidade Tecnológica Federal do Paraná (UTFPR)
instacron_str UTFPR
institution UTFPR
reponame_str Revista Tecnologia e Sociedade (Online)
collection Revista Tecnologia e Sociedade (Online)
repository.name.fl_str_mv Revista Tecnologia e Sociedade (Online) - Universidade Tecnológica Federal do Paraná (UTFPR)
repository.mail.fl_str_mv ||rts-ct@utfpr.edu.br
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