Maturity Assessment in Public Institutions Using Management and Monitoring Network Free Software / Avaliação da Maturidade em Instituições Públicas Utilizando Software Gratuito de Gestão e Monitorização de Redes

• Autor(a) principal: Moreira, Sandro Figueira
• Data de Publicação: 2020
• Outros Autores: Quaresma, João Nazareno Nonato, Santiago, Sandro Breval, Estumano, Diego Cardoso, Magalhães, Edilson Marques, Oliveira, João Carlos Silva de
• Tipo de documento: Artigo
• Idioma: eng
• Título da fonte: Revista Veras
• Texto Completo: https://ojs.brazilianjournals.com.br/ojs/index.php/BRJD/article/view/21950
• topic: ABNT; Zabbix; Software Quality; Monitoring Network.

In this case study, the ABNT ISO/IEC 14598-6 tool was used to measure the quality of the ZABBIX software applied in the IT area, of a federal research and teaching institute, regarding the network asset management and monitoring system, based on free software. This system was adopted due to the great relevance of modern network monitoring. This ISO tool, based on the international software quality measurement standards, was applied to verify the user's perception of the ZABBIX system, obtaining as a result of the evaluation an approval in all software attributes evaluated. The implementation of the solution brought real gains in quality, management, security, performance and savings in institutional resources.