Managerial competences and their management: a study in Brazilian inns of a historic city (Tiradentes, Minas Gerais)
Autor(a) principal: | |
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Data de Publicação: | 2017 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | https://tmstudies.net/index.php/ectms/article/view/1008 |
Resumo: | Tourism has become prominent on the national scene, both for national authorities and society. In this environment, the hotels’ branch manager plays a key role in which managerial competences are required to manage the project and the provision of services. For this reason, the objective of this research was to identify and analyze the management competences of hotel managers in Tiradentes (Minas Gerais, Brazil). For that, a field research with descriptive, qualitative and quantitative approach was carried out. It was observed that inns are family-owned businesses with little training in the area and the main role of managers is to be a mentor, focusing on human relationships. The inns contribute to the management of competences process, which occurs mainly due to an individual’s daily action in the organization, also as with formal training incentives. Finally, we present the research limitations and suggestions for future research. |
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Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
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Managerial competences and their management: a study in Brazilian inns of a historic city (Tiradentes, Minas Gerais)Managerial competencesManagement of competencesInnsProfessional competences.Tourism has become prominent on the national scene, both for national authorities and society. In this environment, the hotels’ branch manager plays a key role in which managerial competences are required to manage the project and the provision of services. For this reason, the objective of this research was to identify and analyze the management competences of hotel managers in Tiradentes (Minas Gerais, Brazil). For that, a field research with descriptive, qualitative and quantitative approach was carried out. It was observed that inns are family-owned businesses with little training in the area and the main role of managers is to be a mentor, focusing on human relationships. The inns contribute to the management of competences process, which occurs mainly due to an individual’s daily action in the organization, also as with formal training incentives. Finally, we present the research limitations and suggestions for future research.University of Algarve2017-04-30info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfapplication/zipapplication/zipapplication/ziphttps://tmstudies.net/index.php/ectms/article/view/1008Revista Encontros Científicos - Tourism & Management Studies; v. 13 n. 2 (2017); 71-82Tourism & Management Studies; Vol. 13 N.º 2 (2017); 71-82Tourism & Management Studies; Vol. 13 No. 2 (2017); 71-82Revista Encontros Científicos - Tourism & Management Studies; Vol. 13 Núm. 2 (2017); 71-822182-8466reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAPenghttps://tmstudies.net/index.php/ectms/article/view/1008https://tmstudies.net/index.php/ectms/article/view/1008/pdf_55https://tmstudies.net/index.php/ectms/article/view/1008/2201https://tmstudies.net/index.php/ectms/article/view/1008/2202https://tmstudies.net/index.php/ectms/article/view/1008/2203Copyright (c) 2017 Tourism & Management Studiesinfo:eu-repo/semantics/openAccessBarros, Leandro Eduardo VieiraPaiva, Kely César Martins deCappelle, Mônica Carvalho Alves2024-01-24T12:54:32Zoai:ojs.pkp.sfu.ca:article/1008Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-20T00:56:27.800765Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
Managerial competences and their management: a study in Brazilian inns of a historic city (Tiradentes, Minas Gerais) |
title |
Managerial competences and their management: a study in Brazilian inns of a historic city (Tiradentes, Minas Gerais) |
spellingShingle |
Managerial competences and their management: a study in Brazilian inns of a historic city (Tiradentes, Minas Gerais) Barros, Leandro Eduardo Vieira Managerial competences Management of competences Inns Professional competences. |
title_short |
Managerial competences and their management: a study in Brazilian inns of a historic city (Tiradentes, Minas Gerais) |
title_full |
Managerial competences and their management: a study in Brazilian inns of a historic city (Tiradentes, Minas Gerais) |
title_fullStr |
Managerial competences and their management: a study in Brazilian inns of a historic city (Tiradentes, Minas Gerais) |
title_full_unstemmed |
Managerial competences and their management: a study in Brazilian inns of a historic city (Tiradentes, Minas Gerais) |
title_sort |
Managerial competences and their management: a study in Brazilian inns of a historic city (Tiradentes, Minas Gerais) |
author |
Barros, Leandro Eduardo Vieira |
author_facet |
Barros, Leandro Eduardo Vieira Paiva, Kely César Martins de Cappelle, Mônica Carvalho Alves |
author_role |
author |
author2 |
Paiva, Kely César Martins de Cappelle, Mônica Carvalho Alves |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Barros, Leandro Eduardo Vieira Paiva, Kely César Martins de Cappelle, Mônica Carvalho Alves |
dc.subject.por.fl_str_mv |
Managerial competences Management of competences Inns Professional competences. |
topic |
Managerial competences Management of competences Inns Professional competences. |
description |
Tourism has become prominent on the national scene, both for national authorities and society. In this environment, the hotels’ branch manager plays a key role in which managerial competences are required to manage the project and the provision of services. For this reason, the objective of this research was to identify and analyze the management competences of hotel managers in Tiradentes (Minas Gerais, Brazil). For that, a field research with descriptive, qualitative and quantitative approach was carried out. It was observed that inns are family-owned businesses with little training in the area and the main role of managers is to be a mentor, focusing on human relationships. The inns contribute to the management of competences process, which occurs mainly due to an individual’s daily action in the organization, also as with formal training incentives. Finally, we present the research limitations and suggestions for future research. |
publishDate |
2017 |
dc.date.none.fl_str_mv |
2017-04-30 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://tmstudies.net/index.php/ectms/article/view/1008 |
url |
https://tmstudies.net/index.php/ectms/article/view/1008 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
https://tmstudies.net/index.php/ectms/article/view/1008 https://tmstudies.net/index.php/ectms/article/view/1008/pdf_55 https://tmstudies.net/index.php/ectms/article/view/1008/2201 https://tmstudies.net/index.php/ectms/article/view/1008/2202 https://tmstudies.net/index.php/ectms/article/view/1008/2203 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2017 Tourism & Management Studies info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2017 Tourism & Management Studies |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf application/zip application/zip application/zip |
dc.publisher.none.fl_str_mv |
University of Algarve |
publisher.none.fl_str_mv |
University of Algarve |
dc.source.none.fl_str_mv |
Revista Encontros Científicos - Tourism & Management Studies; v. 13 n. 2 (2017); 71-82 Tourism & Management Studies; Vol. 13 N.º 2 (2017); 71-82 Tourism & Management Studies; Vol. 13 No. 2 (2017); 71-82 Revista Encontros Científicos - Tourism & Management Studies; Vol. 13 Núm. 2 (2017); 71-82 2182-8466 reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
repository.mail.fl_str_mv |
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1799136449335918592 |