Segurança operacional: estresse, fadiga e complacência

• Autor(a) principal: Anselmo, Carlos Eduardo
• Data de Publicação: 2019
• Tipo de documento: Trabalho de conclusão de curso
• Idioma: por
• Título da fonte: Repositório Universitário da Ânima (RUNA)
• Texto Completo: https://repositorio.animaeducacao.com.br/handle/ANIMA/8071
• topic: Síndrome de Burnout; Estresse; Fadiga; Pilotos; Complacência

The aim of the present study was to analyze the impact of stress, fatigue and compliance on flight safety. Through a literature review of qualitative, descriptive, critical-reflexive, in order to present what is and how to identify the methods used for air operational safety. Grouping, analyzing and synthesizing results from previous studies, in order to contribute to the clarification of important information regarding operational safety, in the face of stress, fatigue and complacency. At the end of the research, it was possible to detect that in face of all this behavior and symptoms generated by stress and fatigue, it boils down to Burnout Syndrome, which implies the set of fatigue and stress, leaving pilots to reach a level where it is necessary. ask for removal from office, when you do not have to disconnect from what does not generate any kind of quality of life, changing the focus of your work. However, there are prevention methods for both Burnout Syndrome and lots of training for complacency behavior, practically generating a routine with teachings and warnings, making the pilot more aware of the protocols that are entrusted to him. For it is of paramount importance to ensure safety and to have an adequate quality of life.