Análise das práticas de avaliação de desempenho de gestores técnico-administrativos: um estudo multicaso nas universidades comunitárias da região sul do Brasil

• Autor(a) principal: Souza, Rosimeri Vieira da Cruz de
• Data de Publicação: 2017
• Tipo de documento: Dissertação
• Idioma: por
• Título da fonte: Repositório Universitário da Ânima (RUNA)
• Texto Completo: https://repositorio.animaeducacao.com.br/handle/ANIMA/2892
• topic: Avaliação de desempenho; Universidades comunitárias; Gestores técnico-administrativos.

The purpose of this study was to analyze how community universities south region of Brazil evaluate the performance of their technical-administrative managers. This is a qualitative-quantitative and descriptive research; strategy: multicast; time horizon: transverse and; data collection: semi-structured interview and electronic questionnaire. After the theoretical exploration, the data was collected, being divided into two moments. First: a semi-structured interview with those responsible for the human resources sector of the four community institutions surveyed. Secondly: the application of an electronic questionnaire to the technical-administrative managers was conducted. The results showed that, given the professionalization of university management and the changes in the ways higher education is offered, the community institutions for higher education not only use performance management by evaluation but also seek to constantly improve the technique. It is possible to conclude that the most used model is the evaluation 180 degrees. In general, the competencies evaluated are sets of technical and behavioral competencies, which are mapped out by consulting, by groups of employees from different sectors of the institution, and even by the description of positions of the employee. It was noticed that, although performed in the institutions surveyed, the technique of performance evaluation is either not well defined or unknown by the technical-administrative managers. That way, it relevant that the intermediary management knew better the tool applied and its importance for the development of the institution as a whole.