Sistema integrado para atendimento em restaurantes

• Autor(a) principal: Nedel, Matheus Berkenbrock
• Data de Publicação: 2020
• Tipo de documento: Trabalho de conclusão de curso
• Idioma: por
• Título da fonte: Repositório Universitário da Ânima (RUNA)
• Texto Completo: https://repositorio.animaeducacao.com.br/handle/ANIMA/10921
• topic: React; Firebase; Material UI; Aplicativo para restaurantes; PWA; Abordagens desenvolvimento mobile

Within the current context of strong of technology usage, there are several opportunities to modernize and improve everyday processes. A common way of doing this is to create a way in which the service provider can directly contact its customers through the use of technology, and from that, two fundamental improvements are obtained: the efficiency and quality of the process, as well as the collection data relating to the service in question. Therefore, this work proposes a solution that provides these improvements, particularly within the food service industry, creating an integrated service system in restaurants, consisting of three fronts: an application for the customer, one for the manager and another for the kitchen . The client application is an interface where you can place orders and execute payment, among other functions; that of the manager, where the restaurant resources for the system in question are managed and finally, the kitchen, where the orders are received and controlled by customers. Initially, a search was made for mobile development approaches and a comparison between the characteristics and functionalities between native, hybrid and web mobile development technologies. At the end of the research, it was decided to develop a PWA for the client's application, which consists of a web technology approach. In particular, the technologies chosen were: React, Firebase and Material UI, among others. A methodological approach was followed to gather information, conduct studies of themes and tools to be used, model the system from requirements gathering and prototyping and, finally, conduct an evaluation of the customer interface. Thus, the end result was the development of a system capable of satisfying the proposed objectives and receiving a very positive evaluation by the tested users.