The analysis of wms management system: a multi case study in developer companies and users

Detalhes bibliográficos
Autor(a) principal: Soriano, Felipe Furlan
Data de Publicação: 2014
Outros Autores: Salgado Junior, Alexandre Pereira
Tipo de documento: Artigo
Idioma: por
Título da fonte: Revista Produção Online
Texto Completo: https://www.producaoonline.org.br/rpo/article/view/1582
Resumo: In recent years the number of companies that use WMS on its storage operation has increased. However, a great part of organizations that adopt this system has difficulties in the implementation process or in fully exploit its resources. In this context, this research aims to analyze the WMS system, identifying the key barriers inherent in its implementation process, the benefits and features curently offered to the market, as well as the trends to the tool development. This analysis was performed through the method of multicase study under the perspective of two system developers and three users. Based on the content analysis of the informations from literature review, the semi-structered interviews and the documentary analysis performed was possible to identify as the main difficulties in the process of system implementation the flaws in registration of products and addresses, mapping of logistics processes, the staff training and cultural work change. Regarding the system benefits, stands out the better operational control and the stock accuracy improvement. Finally the trends for the tool improvement involve linking the system with tablets and smartphones, integrations with RFID technology and customized reports generation.
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spelling The analysis of wms management system: a multi case study in developer companies and usersUma análise do sistema de gestão wms: um estudo multicaso em empresas desenvolvedoras e usuáriasLogistics. Storage Management. Operation Control. Information System. WMSLogística. Gestão da armazenagem. Controle operacional. Sistema de informação. WMSIn recent years the number of companies that use WMS on its storage operation has increased. However, a great part of organizations that adopt this system has difficulties in the implementation process or in fully exploit its resources. In this context, this research aims to analyze the WMS system, identifying the key barriers inherent in its implementation process, the benefits and features curently offered to the market, as well as the trends to the tool development. This analysis was performed through the method of multicase study under the perspective of two system developers and three users. Based on the content analysis of the informations from literature review, the semi-structered interviews and the documentary analysis performed was possible to identify as the main difficulties in the process of system implementation the flaws in registration of products and addresses, mapping of logistics processes, the staff training and cultural work change. Regarding the system benefits, stands out the better operational control and the stock accuracy improvement. Finally the trends for the tool improvement involve linking the system with tablets and smartphones, integrations with RFID technology and customized reports generation.É crescente o número de empresas que utilizam o WMS na operação de armazenagem, entretanto, boa parte das organizações que adotam este sistema tem dificuldades no processo de implantação ou em usufruir plenamente dos seus recursos. Neste contexto, a presente pesquisa tem por objetivo analisar o sistema WMS, identificando as principais barreiras inerentes ao seu processo de implantação, os benefícios e as funcionalidades atualmente oferecidos ao mercado, bem como as tendências para o aprimoramento da ferramenta. Para tanto, foi utilizado o método de estudo multicaso que abordou duas empresas desenvolvedoras do software e de três organizações usuárias e, a partir da análise de conteúdo das informações provenientes da revisão de literatura, das entrevistas semiestruturadas e da análise documental realizadas, foi possível identificar como principais dificuldades no processo de implantação do sistema as falhas no cadastro de produtos e endereços, o mapeamento dos processos logísticos, o treinamento de pessoal e a mudança cultural de trabalho. Quanto aos benefícios do sistema, salienta-se o melhor controle operacional e o incremento da acuracidade de estoque. Por fim, identificou-se que as tendências para o desenvolvimento da ferramenta envolvem a vinculação do sistema a tablets e smartphones, integração com a tecnologia RFID e geração de relatórios customizados.Associação Brasileira de Engenharia de Produção2014-02-15info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfaudio/mpeghttps://www.producaoonline.org.br/rpo/article/view/158210.14488/1676-1901.v14.i1.1582Revista Produção Online; Vol. 14 No. 1 (2014); 195-218Revista Produção Online; v. 14 n. 1 (2014); 195-2181676-1901reponame:Revista Produção Onlineinstname:Associação Brasileira de Engenharia de Produção (ABEPRO)instacron:ABEPROporhttps://www.producaoonline.org.br/rpo/article/view/1582/1112https://www.producaoonline.org.br/rpo/article/view/1582/1113Copyright (c) 2014 Revista Produção Onlineinfo:eu-repo/semantics/openAccessSoriano, Felipe FurlanSalgado Junior, Alexandre Pereira2015-11-11T17:25:37Zoai:ojs.emnuvens.com.br:article/1582Revistahttp://producaoonline.org.br/rpoPUBhttps://www.producaoonline.org.br/rpo/oai||producaoonline@gmail.com1676-19011676-1901opendoar:2015-11-11T17:25:37Revista Produção Online - Associação Brasileira de Engenharia de Produção (ABEPRO)false
dc.title.none.fl_str_mv The analysis of wms management system: a multi case study in developer companies and users
Uma análise do sistema de gestão wms: um estudo multicaso em empresas desenvolvedoras e usuárias
title The analysis of wms management system: a multi case study in developer companies and users
spellingShingle The analysis of wms management system: a multi case study in developer companies and users
Soriano, Felipe Furlan
Logistics. Storage Management. Operation Control. Information System. WMS
Logística. Gestão da armazenagem. Controle operacional. Sistema de informação. WMS
title_short The analysis of wms management system: a multi case study in developer companies and users
title_full The analysis of wms management system: a multi case study in developer companies and users
title_fullStr The analysis of wms management system: a multi case study in developer companies and users
title_full_unstemmed The analysis of wms management system: a multi case study in developer companies and users
title_sort The analysis of wms management system: a multi case study in developer companies and users
author Soriano, Felipe Furlan
author_facet Soriano, Felipe Furlan
Salgado Junior, Alexandre Pereira
author_role author
author2 Salgado Junior, Alexandre Pereira
author2_role author
dc.contributor.author.fl_str_mv Soriano, Felipe Furlan
Salgado Junior, Alexandre Pereira
dc.subject.por.fl_str_mv Logistics. Storage Management. Operation Control. Information System. WMS
Logística. Gestão da armazenagem. Controle operacional. Sistema de informação. WMS
topic Logistics. Storage Management. Operation Control. Information System. WMS
Logística. Gestão da armazenagem. Controle operacional. Sistema de informação. WMS
description In recent years the number of companies that use WMS on its storage operation has increased. However, a great part of organizations that adopt this system has difficulties in the implementation process or in fully exploit its resources. In this context, this research aims to analyze the WMS system, identifying the key barriers inherent in its implementation process, the benefits and features curently offered to the market, as well as the trends to the tool development. This analysis was performed through the method of multicase study under the perspective of two system developers and three users. Based on the content analysis of the informations from literature review, the semi-structered interviews and the documentary analysis performed was possible to identify as the main difficulties in the process of system implementation the flaws in registration of products and addresses, mapping of logistics processes, the staff training and cultural work change. Regarding the system benefits, stands out the better operational control and the stock accuracy improvement. Finally the trends for the tool improvement involve linking the system with tablets and smartphones, integrations with RFID technology and customized reports generation.
publishDate 2014
dc.date.none.fl_str_mv 2014-02-15
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://www.producaoonline.org.br/rpo/article/view/1582
10.14488/1676-1901.v14.i1.1582
url https://www.producaoonline.org.br/rpo/article/view/1582
identifier_str_mv 10.14488/1676-1901.v14.i1.1582
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://www.producaoonline.org.br/rpo/article/view/1582/1112
https://www.producaoonline.org.br/rpo/article/view/1582/1113
dc.rights.driver.fl_str_mv Copyright (c) 2014 Revista Produção Online
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2014 Revista Produção Online
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
audio/mpeg
dc.publisher.none.fl_str_mv Associação Brasileira de Engenharia de Produção
publisher.none.fl_str_mv Associação Brasileira de Engenharia de Produção
dc.source.none.fl_str_mv Revista Produção Online; Vol. 14 No. 1 (2014); 195-218
Revista Produção Online; v. 14 n. 1 (2014); 195-218
1676-1901
reponame:Revista Produção Online
instname:Associação Brasileira de Engenharia de Produção (ABEPRO)
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instname_str Associação Brasileira de Engenharia de Produção (ABEPRO)
instacron_str ABEPRO
institution ABEPRO
reponame_str Revista Produção Online
collection Revista Produção Online
repository.name.fl_str_mv Revista Produção Online - Associação Brasileira de Engenharia de Produção (ABEPRO)
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