Critical success factors and sustainability criteria in the organizational change management: a case study in a chemical and petrochemincal company
Autor(a) principal: | |
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Data de Publicação: | 2016 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Revista Produção Online |
Texto Completo: | https://www.producaoonline.org.br/rpo/article/view/1840 |
Resumo: | Changes can be seen as normal situations within the management process of an organization. Two elements are strong contributors as systematic support: management of change (MOC) and the critical success factors (CSF) for change, which also should desirable to be sustainable. The general goal of this work consists in identifying which CSF are determinant in the organizational change process, in specific in the approach of a Brazilian chemical and petrochemical company’s organizational MOC process in addition to the inclusion of proactive corporate sustainability management through a present scenario diagnosis. The aim of this paper is to identify which are the decisive CSF in the organizational change process, associated to the proactive management of corporate sustainability, through sustainability criteria. The methodology for the research was the case study. Main results identified forty-five CSF related to the organization’s MOC process and the Global Report Initiative (GRI) model as being the most adopted in the world business. Contributions from the literature were identified in CSF in the MOC process within the organization, such as constant and efficient communication process and resources, aiming to incorporate practices to the current organizational change model. Leadership and resources were the most relevant dimensions of CSF identified in the case study. Regarding the understanding of sustainability concepts, it was found among the answerers a vision that emphasizes the environmental dimension, despite social and economic dimensions, as well as gaps in their understanding of sustainability concepts and the connection of this subject with CSF in the MOC |
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Critical success factors and sustainability criteria in the organizational change management: a case study in a chemical and petrochemincal companyFatores críticos de sucesso e critérios de sustentabilidade na gestão de mudanças organizacionais: um estudo de caso em uma empresa do ramo químico e petroquímicoCritical Success Factors. Organizational Change. Sustainability.Fatores Críticos de Sucesso. Mudança Organizacional. Sustentabilidade.Changes can be seen as normal situations within the management process of an organization. Two elements are strong contributors as systematic support: management of change (MOC) and the critical success factors (CSF) for change, which also should desirable to be sustainable. The general goal of this work consists in identifying which CSF are determinant in the organizational change process, in specific in the approach of a Brazilian chemical and petrochemical company’s organizational MOC process in addition to the inclusion of proactive corporate sustainability management through a present scenario diagnosis. The aim of this paper is to identify which are the decisive CSF in the organizational change process, associated to the proactive management of corporate sustainability, through sustainability criteria. The methodology for the research was the case study. Main results identified forty-five CSF related to the organization’s MOC process and the Global Report Initiative (GRI) model as being the most adopted in the world business. Contributions from the literature were identified in CSF in the MOC process within the organization, such as constant and efficient communication process and resources, aiming to incorporate practices to the current organizational change model. Leadership and resources were the most relevant dimensions of CSF identified in the case study. Regarding the understanding of sustainability concepts, it was found among the answerers a vision that emphasizes the environmental dimension, despite social and economic dimensions, as well as gaps in their understanding of sustainability concepts and the connection of this subject with CSF in the MOCAs mudanças podem ser vistas como situações corriqueiras dentro do processo de gestão de uma organização. Dois elementos são contribuintes como sistemáticas de apoio às mudanças: a Gestão (ou Gerenciamento) das Mudanças (GM) e os Fatores Críticos de Sucesso (FCS) para a mudança, que desejavelmente deveria ser também sustentável. O objetivo do presente artigo consiste em identificar quais FCS são determinantes no processo de Mudança Organizacional (MO), em particular na abordagem da prática de GM de uma empresa química e petroquímica brasileira, associados com a inclusão da gestão proativa da sustentabilidade empresarial, através de Critérios de Sustentabilidade (CS). A metodologia adotada para a pesquisa foi o estudo de caso. Os principais resultados identificaram quarenta e cinco FCS relacionados ao processo de gestão da mudança organizacional e o modelo da Global Report Initiative (GRI) como o mais adotado no meio empresarial mundial.[1] Foram identificadas contribuições da literatura em FCS no processo de GM vigente na organização, tais como “comunicação constante e eficiente” e “recursos”, de forma a incorporar práticas ao modelo atual de gestão da MO. As dimensões de FCS mais relevantes no estudo de caso foram “liderança” e “recursos”. Quanto aos CS, foi verificada junto aos respondentes uma visão que enfatiza a dimensão ambiental a despeito da social e econômica, assim como lacunas em ambientação dos mesmos em relação a conceitos de sustentabilidade e sua conexão com FCS na MO.[1] Este texto é resultado de dissertação de mestrado de Paulo André S. M. ReisAssociação Brasileira de Engenharia de Produção2016-03-15info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfaudio/mpeghttps://www.producaoonline.org.br/rpo/article/view/184010.14488/1676-1901.v16i1.1840Revista Produção Online; Vol. 16 No. 1 (2016); 26-48Revista Produção Online; v. 16 n. 1 (2016); 26-481676-1901reponame:Revista Produção Onlineinstname:Associação Brasileira de Engenharia de Produção (ABEPRO)instacron:ABEPROporhttps://www.producaoonline.org.br/rpo/article/view/1840/1365https://www.producaoonline.org.br/rpo/article/view/1840/1364Copyright (c) 2016 Revista Produção Onlineinfo:eu-repo/semantics/openAccessReis, Paulo André Souto MayorAmaral, Fernando Gonçalves2016-03-15T12:00:21Zoai:ojs.emnuvens.com.br:article/1840Revistahttp://producaoonline.org.br/rpoPUBhttps://www.producaoonline.org.br/rpo/oai||producaoonline@gmail.com1676-19011676-1901opendoar:2016-03-15T12:00:21Revista Produção Online - Associação Brasileira de Engenharia de Produção (ABEPRO)false |
dc.title.none.fl_str_mv |
Critical success factors and sustainability criteria in the organizational change management: a case study in a chemical and petrochemincal company Fatores críticos de sucesso e critérios de sustentabilidade na gestão de mudanças organizacionais: um estudo de caso em uma empresa do ramo químico e petroquímico |
title |
Critical success factors and sustainability criteria in the organizational change management: a case study in a chemical and petrochemincal company |
spellingShingle |
Critical success factors and sustainability criteria in the organizational change management: a case study in a chemical and petrochemincal company Reis, Paulo André Souto Mayor Critical Success Factors. Organizational Change. Sustainability. Fatores Críticos de Sucesso. Mudança Organizacional. Sustentabilidade. |
title_short |
Critical success factors and sustainability criteria in the organizational change management: a case study in a chemical and petrochemincal company |
title_full |
Critical success factors and sustainability criteria in the organizational change management: a case study in a chemical and petrochemincal company |
title_fullStr |
Critical success factors and sustainability criteria in the organizational change management: a case study in a chemical and petrochemincal company |
title_full_unstemmed |
Critical success factors and sustainability criteria in the organizational change management: a case study in a chemical and petrochemincal company |
title_sort |
Critical success factors and sustainability criteria in the organizational change management: a case study in a chemical and petrochemincal company |
author |
Reis, Paulo André Souto Mayor |
author_facet |
Reis, Paulo André Souto Mayor Amaral, Fernando Gonçalves |
author_role |
author |
author2 |
Amaral, Fernando Gonçalves |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Reis, Paulo André Souto Mayor Amaral, Fernando Gonçalves |
dc.subject.por.fl_str_mv |
Critical Success Factors. Organizational Change. Sustainability. Fatores Críticos de Sucesso. Mudança Organizacional. Sustentabilidade. |
topic |
Critical Success Factors. Organizational Change. Sustainability. Fatores Críticos de Sucesso. Mudança Organizacional. Sustentabilidade. |
description |
Changes can be seen as normal situations within the management process of an organization. Two elements are strong contributors as systematic support: management of change (MOC) and the critical success factors (CSF) for change, which also should desirable to be sustainable. The general goal of this work consists in identifying which CSF are determinant in the organizational change process, in specific in the approach of a Brazilian chemical and petrochemical company’s organizational MOC process in addition to the inclusion of proactive corporate sustainability management through a present scenario diagnosis. The aim of this paper is to identify which are the decisive CSF in the organizational change process, associated to the proactive management of corporate sustainability, through sustainability criteria. The methodology for the research was the case study. Main results identified forty-five CSF related to the organization’s MOC process and the Global Report Initiative (GRI) model as being the most adopted in the world business. Contributions from the literature were identified in CSF in the MOC process within the organization, such as constant and efficient communication process and resources, aiming to incorporate practices to the current organizational change model. Leadership and resources were the most relevant dimensions of CSF identified in the case study. Regarding the understanding of sustainability concepts, it was found among the answerers a vision that emphasizes the environmental dimension, despite social and economic dimensions, as well as gaps in their understanding of sustainability concepts and the connection of this subject with CSF in the MOC |
publishDate |
2016 |
dc.date.none.fl_str_mv |
2016-03-15 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://www.producaoonline.org.br/rpo/article/view/1840 10.14488/1676-1901.v16i1.1840 |
url |
https://www.producaoonline.org.br/rpo/article/view/1840 |
identifier_str_mv |
10.14488/1676-1901.v16i1.1840 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://www.producaoonline.org.br/rpo/article/view/1840/1365 https://www.producaoonline.org.br/rpo/article/view/1840/1364 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2016 Revista Produção Online info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2016 Revista Produção Online |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf audio/mpeg |
dc.publisher.none.fl_str_mv |
Associação Brasileira de Engenharia de Produção |
publisher.none.fl_str_mv |
Associação Brasileira de Engenharia de Produção |
dc.source.none.fl_str_mv |
Revista Produção Online; Vol. 16 No. 1 (2016); 26-48 Revista Produção Online; v. 16 n. 1 (2016); 26-48 1676-1901 reponame:Revista Produção Online instname:Associação Brasileira de Engenharia de Produção (ABEPRO) instacron:ABEPRO |
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Associação Brasileira de Engenharia de Produção (ABEPRO) |
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ABEPRO |
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ABEPRO |
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Revista Produção Online |
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Revista Produção Online |
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Revista Produção Online - Associação Brasileira de Engenharia de Produção (ABEPRO) |
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||producaoonline@gmail.com |
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