Social license to operate – the perspective of professionals from Brazilian extractive companies
Autor(a) principal: | |
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Data de Publicação: | 2019 |
Outros Autores: | , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Brazilian Journal of Operations & Production Management (Online) |
Texto Completo: | https://bjopm.org.br/bjopm/article/view/749 |
Resumo: | Goal: Contribute to the academic literature on the theme social license to operate, of the perception and experience of professionals from Brazilian extractive companies involved in the process. Design / Methodology / Approach: In-depth interviews with professionals with great experience in community relations processes, evaluating their perception regarding social license to operate, especially with the companies they work. Results: Two products are presented: a) illustration with a conceptual analysis of the terms related to the social license process to operate; b) basic model of community relationship based on recommendations of the professionals to obtain and maintain the social license to operate and the literature visited. Limitations of the investigation: the survey heard 12 professionals with extensive experience in the extractive sector in Brazilian companies to understand how companies act and their perceptions regarding Social License to Operate (SLO). However, other important actors, such as communities, Nonprofit Organizations and community leaders were not heard throughout the research, and a corporate vision was presented throughout the article, but only against the literary review. Practical implications: It presents a consistent picture regarding the behavior of companies in relation to SLO. It allows a better understanding of the relationship of concepts and terms that overlap in company practice and proposes a community relationship management model. Originality / Value: The research brings an important contribution to the academic literature, when evaluating, from interviews with professionals in the extractive industry involved in the management of community relations, the way Brazilian extractive companies operate in this segment and the understanding with regard to SLO. |
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Brazilian Journal of Operations & Production Management (Online) |
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Social license to operate – the perspective of professionals from Brazilian extractive companiesCommunity RelationshipStakeholder ManagementCorporate Social ResponsibilitySocial License to OperateExtractive IndustryGoal: Contribute to the academic literature on the theme social license to operate, of the perception and experience of professionals from Brazilian extractive companies involved in the process. Design / Methodology / Approach: In-depth interviews with professionals with great experience in community relations processes, evaluating their perception regarding social license to operate, especially with the companies they work. Results: Two products are presented: a) illustration with a conceptual analysis of the terms related to the social license process to operate; b) basic model of community relationship based on recommendations of the professionals to obtain and maintain the social license to operate and the literature visited. Limitations of the investigation: the survey heard 12 professionals with extensive experience in the extractive sector in Brazilian companies to understand how companies act and their perceptions regarding Social License to Operate (SLO). However, other important actors, such as communities, Nonprofit Organizations and community leaders were not heard throughout the research, and a corporate vision was presented throughout the article, but only against the literary review. Practical implications: It presents a consistent picture regarding the behavior of companies in relation to SLO. It allows a better understanding of the relationship of concepts and terms that overlap in company practice and proposes a community relationship management model. Originality / Value: The research brings an important contribution to the academic literature, when evaluating, from interviews with professionals in the extractive industry involved in the management of community relations, the way Brazilian extractive companies operate in this segment and the understanding with regard to SLO.Brazilian Association for Industrial Engineering and Operations Management (ABEPRO)2019-08-29info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionPeer-reviewed Articletext/htmlapplication/pdfhttps://bjopm.org.br/bjopm/article/view/74910.14488/BJOPM.2019.v16.n3.a8Brazilian Journal of Operations & Production Management; Vol. 16 No. 3 (2019): September, 2019; 448-4612237-8960reponame:Brazilian Journal of Operations & Production Management (Online)instname:Associação Brasileira de Engenharia de Produção (ABEPRO)instacron:ABEPROenghttps://bjopm.org.br/bjopm/article/view/749/862https://bjopm.org.br/bjopm/article/view/749/863Copyright (c) 2019 Brazilian Journal of Operations & Production Managementinfo:eu-repo/semantics/openAccessFaria, Marcio Carapeto SilveiraNeto, Julio VieiraQuelhas, Adriane Domingues2021-07-13T14:14:18Zoai:ojs.bjopm.org.br:article/749Revistahttps://bjopm.org.br/bjopmONGhttps://bjopm.org.br/bjopm/oaibjopm.journal@gmail.com2237-89601679-8171opendoar:2023-03-13T09:45:21.300099Brazilian Journal of Operations & Production Management (Online) - Associação Brasileira de Engenharia de Produção (ABEPRO)false |
dc.title.none.fl_str_mv |
Social license to operate – the perspective of professionals from Brazilian extractive companies |
title |
Social license to operate – the perspective of professionals from Brazilian extractive companies |
spellingShingle |
Social license to operate – the perspective of professionals from Brazilian extractive companies Faria, Marcio Carapeto Silveira Community Relationship Stakeholder Management Corporate Social Responsibility Social License to Operate Extractive Industry |
title_short |
Social license to operate – the perspective of professionals from Brazilian extractive companies |
title_full |
Social license to operate – the perspective of professionals from Brazilian extractive companies |
title_fullStr |
Social license to operate – the perspective of professionals from Brazilian extractive companies |
title_full_unstemmed |
Social license to operate – the perspective of professionals from Brazilian extractive companies |
title_sort |
Social license to operate – the perspective of professionals from Brazilian extractive companies |
author |
Faria, Marcio Carapeto Silveira |
author_facet |
Faria, Marcio Carapeto Silveira Neto, Julio Vieira Quelhas, Adriane Domingues |
author_role |
author |
author2 |
Neto, Julio Vieira Quelhas, Adriane Domingues |
author2_role |
author author |
dc.contributor.author.fl_str_mv |
Faria, Marcio Carapeto Silveira Neto, Julio Vieira Quelhas, Adriane Domingues |
dc.subject.por.fl_str_mv |
Community Relationship Stakeholder Management Corporate Social Responsibility Social License to Operate Extractive Industry |
topic |
Community Relationship Stakeholder Management Corporate Social Responsibility Social License to Operate Extractive Industry |
description |
Goal: Contribute to the academic literature on the theme social license to operate, of the perception and experience of professionals from Brazilian extractive companies involved in the process. Design / Methodology / Approach: In-depth interviews with professionals with great experience in community relations processes, evaluating their perception regarding social license to operate, especially with the companies they work. Results: Two products are presented: a) illustration with a conceptual analysis of the terms related to the social license process to operate; b) basic model of community relationship based on recommendations of the professionals to obtain and maintain the social license to operate and the literature visited. Limitations of the investigation: the survey heard 12 professionals with extensive experience in the extractive sector in Brazilian companies to understand how companies act and their perceptions regarding Social License to Operate (SLO). However, other important actors, such as communities, Nonprofit Organizations and community leaders were not heard throughout the research, and a corporate vision was presented throughout the article, but only against the literary review. Practical implications: It presents a consistent picture regarding the behavior of companies in relation to SLO. It allows a better understanding of the relationship of concepts and terms that overlap in company practice and proposes a community relationship management model. Originality / Value: The research brings an important contribution to the academic literature, when evaluating, from interviews with professionals in the extractive industry involved in the management of community relations, the way Brazilian extractive companies operate in this segment and the understanding with regard to SLO. |
publishDate |
2019 |
dc.date.none.fl_str_mv |
2019-08-29 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion Peer-reviewed Article |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://bjopm.org.br/bjopm/article/view/749 10.14488/BJOPM.2019.v16.n3.a8 |
url |
https://bjopm.org.br/bjopm/article/view/749 |
identifier_str_mv |
10.14488/BJOPM.2019.v16.n3.a8 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
https://bjopm.org.br/bjopm/article/view/749/862 https://bjopm.org.br/bjopm/article/view/749/863 |
dc.rights.driver.fl_str_mv |
Copyright (c) 2019 Brazilian Journal of Operations & Production Management info:eu-repo/semantics/openAccess |
rights_invalid_str_mv |
Copyright (c) 2019 Brazilian Journal of Operations & Production Management |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
text/html application/pdf |
dc.publisher.none.fl_str_mv |
Brazilian Association for Industrial Engineering and Operations Management (ABEPRO) |
publisher.none.fl_str_mv |
Brazilian Association for Industrial Engineering and Operations Management (ABEPRO) |
dc.source.none.fl_str_mv |
Brazilian Journal of Operations & Production Management; Vol. 16 No. 3 (2019): September, 2019; 448-461 2237-8960 reponame:Brazilian Journal of Operations & Production Management (Online) instname:Associação Brasileira de Engenharia de Produção (ABEPRO) instacron:ABEPRO |
instname_str |
Associação Brasileira de Engenharia de Produção (ABEPRO) |
instacron_str |
ABEPRO |
institution |
ABEPRO |
reponame_str |
Brazilian Journal of Operations & Production Management (Online) |
collection |
Brazilian Journal of Operations & Production Management (Online) |
repository.name.fl_str_mv |
Brazilian Journal of Operations & Production Management (Online) - Associação Brasileira de Engenharia de Produção (ABEPRO) |
repository.mail.fl_str_mv |
bjopm.journal@gmail.com |
_version_ |
1797051461382701056 |