Do Strategic Behaviors Link Travel Agencies in Brazil?

Detalhes bibliográficos
Autor(a) principal: Madalozzo,Regina
Data de Publicação: 2016
Outros Autores: Fernandes,Paulo Cesar
Tipo de documento: Artigo
Idioma: eng
Título da fonte: BAR - Brazilian Administration Review
Texto Completo: http://old.scielo.br/scielo.php?script=sci_arttext&pid=S1807-76922016000300301
Resumo: Abstract Information and communication technology improvements have challenged the organized and stable network of airlines, global distribution systems (GDS) and travel agencies. In Brazil, traditional travel agencies have faced significant challenges in maintaining their businesses because airlines have forced disintermediation by cutting commissions and reduced distribution costs by selling their product directly through airline websites. This study explores the existence of strategic groups in the Brazilian travel agency market to elucidate how they interact with GDS and other travel agencies to maintain and improve their market position. A latent class analysis model was applied to a sample of 4,288 travel agency points of sale located in Brazil. The study results identified groups with members that exhibited similar behaviors in their relationships with GDS and other travel agencies. The study findings do not support claims regarding the demise of the travel agency business model.
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spelling Do Strategic Behaviors Link Travel Agencies in Brazil?travel agenciesairline industryglobal distribution systemslatent classes analysisBrazilAbstract Information and communication technology improvements have challenged the organized and stable network of airlines, global distribution systems (GDS) and travel agencies. In Brazil, traditional travel agencies have faced significant challenges in maintaining their businesses because airlines have forced disintermediation by cutting commissions and reduced distribution costs by selling their product directly through airline websites. This study explores the existence of strategic groups in the Brazilian travel agency market to elucidate how they interact with GDS and other travel agencies to maintain and improve their market position. A latent class analysis model was applied to a sample of 4,288 travel agency points of sale located in Brazil. The study results identified groups with members that exhibited similar behaviors in their relationships with GDS and other travel agencies. The study findings do not support claims regarding the demise of the travel agency business model.ANPAD - Associação Nacional de Pós-Graduação e Pesquisa em Administração2016-01-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersiontext/htmlhttp://old.scielo.br/scielo.php?script=sci_arttext&pid=S1807-76922016000300301BAR - Brazilian Administration Review v.13 n.3 2016reponame:BAR - Brazilian Administration Reviewinstname:Associação Nacional de Pós-Graduação e Pesquisa em Administração (ANPAD)instacron:ANPAD10.1590/1807-7692bar2016160018info:eu-repo/semantics/openAccessMadalozzo,ReginaFernandes,Paulo Cesareng2016-09-19T00:00:00Zoai:scielo:S1807-76922016000300301Revistahttp://www.scielo.br/scielo.php?script=sci_serial&pid=1807-7692&lng=pt&nrm=isohttps://old.scielo.br/oai/scielo-oai.php||bar@anpad.org.br1807-76921807-7692opendoar:2016-09-19T00:00BAR - Brazilian Administration Review - Associação Nacional de Pós-Graduação e Pesquisa em Administração (ANPAD)false
dc.title.none.fl_str_mv Do Strategic Behaviors Link Travel Agencies in Brazil?
title Do Strategic Behaviors Link Travel Agencies in Brazil?
spellingShingle Do Strategic Behaviors Link Travel Agencies in Brazil?
Madalozzo,Regina
travel agencies
airline industry
global distribution systems
latent classes analysis
Brazil
title_short Do Strategic Behaviors Link Travel Agencies in Brazil?
title_full Do Strategic Behaviors Link Travel Agencies in Brazil?
title_fullStr Do Strategic Behaviors Link Travel Agencies in Brazil?
title_full_unstemmed Do Strategic Behaviors Link Travel Agencies in Brazil?
title_sort Do Strategic Behaviors Link Travel Agencies in Brazil?
author Madalozzo,Regina
author_facet Madalozzo,Regina
Fernandes,Paulo Cesar
author_role author
author2 Fernandes,Paulo Cesar
author2_role author
dc.contributor.author.fl_str_mv Madalozzo,Regina
Fernandes,Paulo Cesar
dc.subject.por.fl_str_mv travel agencies
airline industry
global distribution systems
latent classes analysis
Brazil
topic travel agencies
airline industry
global distribution systems
latent classes analysis
Brazil
description Abstract Information and communication technology improvements have challenged the organized and stable network of airlines, global distribution systems (GDS) and travel agencies. In Brazil, traditional travel agencies have faced significant challenges in maintaining their businesses because airlines have forced disintermediation by cutting commissions and reduced distribution costs by selling their product directly through airline websites. This study explores the existence of strategic groups in the Brazilian travel agency market to elucidate how they interact with GDS and other travel agencies to maintain and improve their market position. A latent class analysis model was applied to a sample of 4,288 travel agency points of sale located in Brazil. The study results identified groups with members that exhibited similar behaviors in their relationships with GDS and other travel agencies. The study findings do not support claims regarding the demise of the travel agency business model.
publishDate 2016
dc.date.none.fl_str_mv 2016-01-01
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
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status_str publishedVersion
dc.identifier.uri.fl_str_mv http://old.scielo.br/scielo.php?script=sci_arttext&pid=S1807-76922016000300301
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dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 10.1590/1807-7692bar2016160018
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
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dc.publisher.none.fl_str_mv ANPAD - Associação Nacional de Pós-Graduação e Pesquisa em Administração
publisher.none.fl_str_mv ANPAD - Associação Nacional de Pós-Graduação e Pesquisa em Administração
dc.source.none.fl_str_mv BAR - Brazilian Administration Review v.13 n.3 2016
reponame:BAR - Brazilian Administration Review
instname:Associação Nacional de Pós-Graduação e Pesquisa em Administração (ANPAD)
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instacron_str ANPAD
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reponame_str BAR - Brazilian Administration Review
collection BAR - Brazilian Administration Review
repository.name.fl_str_mv BAR - Brazilian Administration Review - Associação Nacional de Pós-Graduação e Pesquisa em Administração (ANPAD)
repository.mail.fl_str_mv ||bar@anpad.org.br
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