From cacao crisis to chocolate experiential tourism: the beginning of the brand repositioning movement of the tourist destination of Ilhéus-BA

• Main Author: Andrade-Matos, Mariana Bueno de
• Publication Date: 2021
• Other Authors: Barbosa, Maria de Lourdes de Azevedo, Costa, João Henrique
• Format: Article
• Language: por; eng
• Source: Revista Brasileira de Pesquisa em Turismo
• Download full: https://rbtur.org.br/rbtur/article/view/1969
• topic: Experiential Tourism; Cacao and Chocolate Tourism; Destination Brand; Bahia.; Experiencia de turismo; Turismo de Cacao y Chocolate; Marca de destinos turísticos; Sur de Bahia.; Turismo de Experiência; Turismo de Cacau e Chocolate; Marca de Destinos Turísticos; Sul da Bahia.

The article aims to understand the movement of the (re)positioning of Ilhéus as a brand, from a traditional destination of Sun & Sea tourism to a destination of cacao/chocolate experiential tourism. The theoretical framework used to support data analysis is that of Destination Branding and Experiential Tourism. Qualitative research with data collection was carried out through interviews with four local personalities: the Deputy Mayor of the city, a businessman and President of the Costa do Cacau Convention and Visitors Bureau, the owner of the tourism agency responsible for commercializing the Costa do Cacau area, and the owner of a cacao farm that receives tourists. The data were interpreted based on Thematic Analysis, which made it possible to observe a movement of repositioning Ilhéus as a brand – from a destination already based on Sun & Sea tourism to a destination more focused on its cacao and chocolate culture. Based on the interviews, a historical survey of the tourism activities in the region was also discussed. Finally, it was observed that: a) there is agreement among the interviewees about the relevance of chocolate and cacao to the identity of the destination; b) there is a unanimous perception that Ilhéus has a lot of mass tourism activity, in which visitors have weak knowledge about the region's culture and history; c) there is a consumer movement that looks for experiences involving cacao and chocolate in the region; d) there is also a movement to create cacao/chocolate tourism products and experiential tourism in the region.