How can tourist experience and perceive authenticity impact behavioral intentions and perceived value by tourist?
Autor(a) principal: | |
---|---|
Data de Publicação: | 2019 |
Tipo de documento: | Dissertação |
Idioma: | eng |
Título da fonte: | Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
Texto Completo: | http://hdl.handle.net/10071/19030 |
Resumo: | Playing a major role in the Portuguese economy, tourism is not only a relevant segment for Portugal but also for the city of Lisbon, being Lisbon’s the major export sector. In the life of “alfacinhas” (name called to people from Lisbon), tourism represents more than an economical tool, it’s a booster of construction, rehabilitation, culture activities, attraction of national and international events, business deals, students and even new residents. Lisbon’s weather, cuisine and uniqueness are just some of the features that attract and spark interest in its potential future/previous visitors. Focusing on tourism marketing, the main objectives of this dissertation are to understand how the perception of the destination’s authenticity and the experience lived during the visit, by the tourist, can influence and determine tourists’ emotional states and how these emotional states can impact the behavioral intentions, after the visit, and the Lisbon’s perceive value. This thematic proves important, both from a theoretical and practical viewpoint since tourism, nowadays, is a trend topic and brings so many benefits for the city of Lisbon and to Portugal, in a global way. In order to raise future tourists and the level of satisfaction of the current ones, this dissertation is relevant for the marketing standpoint to realize what to improve and how to improve it. |
id |
RCAP_bc4cd8288c6239132436b0f551f5a25b |
---|---|
oai_identifier_str |
oai:repositorio.iscte-iul.pt:10071/19030 |
network_acronym_str |
RCAP |
network_name_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository_id_str |
7160 |
spelling |
How can tourist experience and perceive authenticity impact behavioral intentions and perceived value by tourist?TourismTourism destinationTourism marketingTurismoDestino turísticoMarketing turísticoPlaying a major role in the Portuguese economy, tourism is not only a relevant segment for Portugal but also for the city of Lisbon, being Lisbon’s the major export sector. In the life of “alfacinhas” (name called to people from Lisbon), tourism represents more than an economical tool, it’s a booster of construction, rehabilitation, culture activities, attraction of national and international events, business deals, students and even new residents. Lisbon’s weather, cuisine and uniqueness are just some of the features that attract and spark interest in its potential future/previous visitors. Focusing on tourism marketing, the main objectives of this dissertation are to understand how the perception of the destination’s authenticity and the experience lived during the visit, by the tourist, can influence and determine tourists’ emotional states and how these emotional states can impact the behavioral intentions, after the visit, and the Lisbon’s perceive value. This thematic proves important, both from a theoretical and practical viewpoint since tourism, nowadays, is a trend topic and brings so many benefits for the city of Lisbon and to Portugal, in a global way. In order to raise future tourists and the level of satisfaction of the current ones, this dissertation is relevant for the marketing standpoint to realize what to improve and how to improve it.Desempenhando um papel importante na economia portuguesa, o turismo não é apenas um segmento relevante para Portugal, mas também para a cidade de Lisboa, sendo o principal setor de exportação de Lisboa. Na vida dos “alfacinhas”, o turismo representa mais do que um mecanismo económico, é um impulsionador da construção, reabilitação, atividades culturais, eventos nacionais e internacionais, negócios e empreendedores, estudantes e até novos moradores. O clima, a culinária e a singularidade da cidade de Lisboa são apenas algumas das características que atraem e estimulam o interesse de potenciais e antigos visitantes. Focando-se no marketing turístico, os principais objetivos desta dissertação são entender como a perceção da autenticidade do destino e a experiência vivida durante a visita, pelo turista, podem influenciar e determinar o seus estados emocionais e como esses estados emocionais podem impactar as intenções comportamentais, após a visita, e o valor percebido de Lisboa. Esta temática releva grande importância, tanto do ponto de vista teórico como prático, já que o turismo, atualmente, é um tópico que está na ‘moda’ e traz inúmeros benefícios para a cidade de Lisboa e Portugal, de uma forma global. De modo a aumentar os futuros turistas e o nível de satisfação dos atuais, esta dissertação é relevante na perspetiva do marketing, para entender o que melhorar e como melhorar.2019-12-10T11:05:51Z2019-10-28T00:00:00Z2019-10-282019-09info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10071/19030TID:202312305engAfonso, Ana Filipa do Amparo Leitãoinfo:eu-repo/semantics/openAccessreponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos)instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãoinstacron:RCAAP2023-11-09T17:34:32Zoai:repositorio.iscte-iul.pt:10071/19030Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireopendoar:71602024-03-19T22:15:36.513233Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informaçãofalse |
dc.title.none.fl_str_mv |
How can tourist experience and perceive authenticity impact behavioral intentions and perceived value by tourist? |
title |
How can tourist experience and perceive authenticity impact behavioral intentions and perceived value by tourist? |
spellingShingle |
How can tourist experience and perceive authenticity impact behavioral intentions and perceived value by tourist? Afonso, Ana Filipa do Amparo Leitão Tourism Tourism destination Tourism marketing Turismo Destino turístico Marketing turístico |
title_short |
How can tourist experience and perceive authenticity impact behavioral intentions and perceived value by tourist? |
title_full |
How can tourist experience and perceive authenticity impact behavioral intentions and perceived value by tourist? |
title_fullStr |
How can tourist experience and perceive authenticity impact behavioral intentions and perceived value by tourist? |
title_full_unstemmed |
How can tourist experience and perceive authenticity impact behavioral intentions and perceived value by tourist? |
title_sort |
How can tourist experience and perceive authenticity impact behavioral intentions and perceived value by tourist? |
author |
Afonso, Ana Filipa do Amparo Leitão |
author_facet |
Afonso, Ana Filipa do Amparo Leitão |
author_role |
author |
dc.contributor.author.fl_str_mv |
Afonso, Ana Filipa do Amparo Leitão |
dc.subject.por.fl_str_mv |
Tourism Tourism destination Tourism marketing Turismo Destino turístico Marketing turístico |
topic |
Tourism Tourism destination Tourism marketing Turismo Destino turístico Marketing turístico |
description |
Playing a major role in the Portuguese economy, tourism is not only a relevant segment for Portugal but also for the city of Lisbon, being Lisbon’s the major export sector. In the life of “alfacinhas” (name called to people from Lisbon), tourism represents more than an economical tool, it’s a booster of construction, rehabilitation, culture activities, attraction of national and international events, business deals, students and even new residents. Lisbon’s weather, cuisine and uniqueness are just some of the features that attract and spark interest in its potential future/previous visitors. Focusing on tourism marketing, the main objectives of this dissertation are to understand how the perception of the destination’s authenticity and the experience lived during the visit, by the tourist, can influence and determine tourists’ emotional states and how these emotional states can impact the behavioral intentions, after the visit, and the Lisbon’s perceive value. This thematic proves important, both from a theoretical and practical viewpoint since tourism, nowadays, is a trend topic and brings so many benefits for the city of Lisbon and to Portugal, in a global way. In order to raise future tourists and the level of satisfaction of the current ones, this dissertation is relevant for the marketing standpoint to realize what to improve and how to improve it. |
publishDate |
2019 |
dc.date.none.fl_str_mv |
2019-12-10T11:05:51Z 2019-10-28T00:00:00Z 2019-10-28 2019-09 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10071/19030 TID:202312305 |
url |
http://hdl.handle.net/10071/19030 |
identifier_str_mv |
TID:202312305 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.source.none.fl_str_mv |
reponame:Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) instname:Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação instacron:RCAAP |
instname_str |
Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
instacron_str |
RCAAP |
institution |
RCAAP |
reponame_str |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
collection |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) |
repository.name.fl_str_mv |
Repositório Científico de Acesso Aberto de Portugal (Repositórios Cientìficos) - Agência para a Sociedade do Conhecimento (UMIC) - FCT - Sociedade da Informação |
repository.mail.fl_str_mv |
|
_version_ |
1799134714435469312 |