Virtual Assistants in Learning Management System: a Systematic Review of the Literature

Detalhes bibliográficos
Autor(a) principal: Bartelle, Liane Broilo
Data de Publicação: 2024
Outros Autores: Medeiros, Luciano Frontino de
Tipo de documento: Artigo
Idioma: por
Título da fonte: EAD em Foco
Texto Completo: https://eademfoco.cecierj.edu.br/index.php/Revista/article/view/2128
Resumo: Virtual assistants have been playing an increasingly significant role in the learning management system, also known as LMS (Learning Management System). The presence of virtual assistants in these environments brings with it several benefits such as contributing to personalized learning and the ability of this technology to provide immediate responses to students' questions. Furthermore, these assistants are available 24 hours a day and 7 days a week offering assistance and resources at any moment in a flexible manner and following the students' learning process. Therefore, this article, based on a systematic literature review seeks to better highlight the possibilities of connection between virtual assistants in LMS in order to analyze the insights and opportunities provided by this combination. It was found that part of the researches tried to present the development and implementation of virtual assistants in teaching and learning platforms, and there were also studies that explored this theme attempting to highlight the presence and the usefulness and the future possibilities of assistants in the LMS’s. Thus, some of the results point to the benefits that virtual assistants bring to the education system by promptly answering students' demands. However, this area still lacks investigations and improvements so that technologies can increasingly provide effective solutions for the environments in which they are embedded.   Keywords: Virtual assistants. Learning management system. Artificial intelligence.
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spelling Virtual Assistants in Learning Management System: a Systematic Review of the LiteratureOs Assistentes Virtuais nos Ambientes Virtuais de Aprendizagem: uma Revisão Sistemática de LiteraturaAssistentes virtuaisAmbiente virtual de aprendizagemInteligência artificialArtificial intelligence Learning management systemVirtual assistantsVirtual assistants have been playing an increasingly significant role in the learning management system, also known as LMS (Learning Management System). The presence of virtual assistants in these environments brings with it several benefits such as contributing to personalized learning and the ability of this technology to provide immediate responses to students' questions. Furthermore, these assistants are available 24 hours a day and 7 days a week offering assistance and resources at any moment in a flexible manner and following the students' learning process. Therefore, this article, based on a systematic literature review seeks to better highlight the possibilities of connection between virtual assistants in LMS in order to analyze the insights and opportunities provided by this combination. It was found that part of the researches tried to present the development and implementation of virtual assistants in teaching and learning platforms, and there were also studies that explored this theme attempting to highlight the presence and the usefulness and the future possibilities of assistants in the LMS’s. Thus, some of the results point to the benefits that virtual assistants bring to the education system by promptly answering students' demands. However, this area still lacks investigations and improvements so that technologies can increasingly provide effective solutions for the environments in which they are embedded.   Keywords: Virtual assistants. Learning management system. Artificial intelligence.Os assistentes virtuais têm desempenhado um papel cada vez mais significativo nos ambientes virtuais de aprendizagem, também conhecidos como AVAs (Ambientes Virtuais de Aprendizagem). A presença de assistentes virtuais nesses ambientes traz consigo alguns benefícios como a contribuição para um aprendizado personalizado e a capacidade desta tecnologia oferecer respostas imediatas às perguntas dos alunos. Além disso, esses assistentes estão disponíveis 24h por dia durante 7 dias por semana, oferecendo auxílio e recursos a qualquer momento, de maneira flexível e acompanhando o processo de aprendizagem dos discentes. Sendo assim, este artigo, a partir de uma revisão sistemática da literatura, busca melhor evidenciar as possibilidades de conexão entre os assistentes virtuais nos AVAs, de forma a analisar os apontamentos e oportunidades proporcionadas por esta junção. Constatou-se que parte das pesquisas buscaram apresentar o desenvolvimento e a implantação de assistentes virtuais em plataformas de ensino e aprendizagem, bem como houve trabalhos que exploraram essa temática tentando evidenciar a presença, utilidade e possibilidades futuras dos assistentes nos AVAs. Assim, alguns dos resultados apontam para os benefícios que os assistentes virtuais agregam ao sistema de ensino ao atenderem prontamente às demandas dos estudantes. No entanto, tal área ainda carece de investigações e aprimoramento, de modo que as tecnologias possam cada vez mais trazer soluções eficazes para os ambientes que estão inseridas.     Palavras-chave: Assistentes virtuais. Ambiente virtual de aprendizagem. Inteligência artificial.  Fundação Cecierj2024-04-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://eademfoco.cecierj.edu.br/index.php/Revista/article/view/212810.18264/eadf.v14i1.2128EaD em Foco; Vol. 14 No. 1 (2024); e2128EaD em Foco; Vol. 14 Núm. 1 (2024); e2128EaD em Foco; v. 14 n. 1 (2024); e21282177-8310reponame:EAD em Focoinstname:Fundação Centro de Ciências e Educação Superior a Distância do Estado do Rio de Janeiro (CECIERJ)instacron:CECIERJporhttps://eademfoco.cecierj.edu.br/index.php/Revista/article/view/2128/905Copyright (c) 2024 EaD em Focohttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccess Bartelle, Liane Broilo Medeiros, Luciano Frontino de2024-04-13T00:39:12Zoai:ojs.eademfoco.cecierj.edu.br:article/2128Revistahttps://eademfoco.cecierj.edu.br/index.php/RevistaONGhttp://eademfoco.cecierj.edu.br/index.php/Revista/oai||eademfoco@cecierj.edu.br2177-83102177-8310opendoar:2024-04-13T00:39:12EAD em Foco - Fundação Centro de Ciências e Educação Superior a Distância do Estado do Rio de Janeiro (CECIERJ)false
dc.title.none.fl_str_mv Virtual Assistants in Learning Management System: a Systematic Review of the Literature
Os Assistentes Virtuais nos Ambientes Virtuais de Aprendizagem: uma Revisão Sistemática de Literatura
title Virtual Assistants in Learning Management System: a Systematic Review of the Literature
spellingShingle Virtual Assistants in Learning Management System: a Systematic Review of the Literature
Bartelle, Liane Broilo
Assistentes virtuais
Ambiente virtual de aprendizagem
Inteligência artificial
Artificial intelligence
Learning management system
Virtual assistants
title_short Virtual Assistants in Learning Management System: a Systematic Review of the Literature
title_full Virtual Assistants in Learning Management System: a Systematic Review of the Literature
title_fullStr Virtual Assistants in Learning Management System: a Systematic Review of the Literature
title_full_unstemmed Virtual Assistants in Learning Management System: a Systematic Review of the Literature
title_sort Virtual Assistants in Learning Management System: a Systematic Review of the Literature
author Bartelle, Liane Broilo
author_facet Bartelle, Liane Broilo
Medeiros, Luciano Frontino de
author_role author
author2 Medeiros, Luciano Frontino de
author2_role author
dc.contributor.author.fl_str_mv Bartelle, Liane Broilo
Medeiros, Luciano Frontino de
dc.subject.por.fl_str_mv Assistentes virtuais
Ambiente virtual de aprendizagem
Inteligência artificial
Artificial intelligence
Learning management system
Virtual assistants
topic Assistentes virtuais
Ambiente virtual de aprendizagem
Inteligência artificial
Artificial intelligence
Learning management system
Virtual assistants
description Virtual assistants have been playing an increasingly significant role in the learning management system, also known as LMS (Learning Management System). The presence of virtual assistants in these environments brings with it several benefits such as contributing to personalized learning and the ability of this technology to provide immediate responses to students' questions. Furthermore, these assistants are available 24 hours a day and 7 days a week offering assistance and resources at any moment in a flexible manner and following the students' learning process. Therefore, this article, based on a systematic literature review seeks to better highlight the possibilities of connection between virtual assistants in LMS in order to analyze the insights and opportunities provided by this combination. It was found that part of the researches tried to present the development and implementation of virtual assistants in teaching and learning platforms, and there were also studies that explored this theme attempting to highlight the presence and the usefulness and the future possibilities of assistants in the LMS’s. Thus, some of the results point to the benefits that virtual assistants bring to the education system by promptly answering students' demands. However, this area still lacks investigations and improvements so that technologies can increasingly provide effective solutions for the environments in which they are embedded.   Keywords: Virtual assistants. Learning management system. Artificial intelligence.
publishDate 2024
dc.date.none.fl_str_mv 2024-04-01
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
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dc.identifier.uri.fl_str_mv https://eademfoco.cecierj.edu.br/index.php/Revista/article/view/2128
10.18264/eadf.v14i1.2128
url https://eademfoco.cecierj.edu.br/index.php/Revista/article/view/2128
identifier_str_mv 10.18264/eadf.v14i1.2128
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://eademfoco.cecierj.edu.br/index.php/Revista/article/view/2128/905
dc.rights.driver.fl_str_mv Copyright (c) 2024 EaD em Foco
https://creativecommons.org/licenses/by/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2024 EaD em Foco
https://creativecommons.org/licenses/by/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Fundação Cecierj
publisher.none.fl_str_mv Fundação Cecierj
dc.source.none.fl_str_mv EaD em Foco; Vol. 14 No. 1 (2024); e2128
EaD em Foco; Vol. 14 Núm. 1 (2024); e2128
EaD em Foco; v. 14 n. 1 (2024); e2128
2177-8310
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