Organizational learning from good practices in university management

Detalhes bibliográficos
Autor(a) principal: King-Domínguez, Andrea
Data de Publicação: 2020
Outros Autores: Améstica-Rivas, Luis, Llinas-Audet, Xavier
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Meta: avaliação (Rio de Janeiro)
Texto Completo: https://revistas.cesgranrio.org.br/index.php/metaavaliacao/article/view/2787
Resumo: Good practices in higher education should be exemplifying and possible to replicate, generating learning for every organization, and become a strategic factor in its management. This research deepens the good university practices of the International Telescopi Network that groups Latin American institutions. Methodically, 133 reports were analyzed between 2001 and 2016 from 54 universities in Latin America and Europe, using descriptive statistics and analysis of relations with the Atlas.ti software. Six areas of best practice were identified: undergraduate professor management, postgraduate professor, administrative, community engagement as well as academic and service management. According to the EFQM (European Foundation for Quality Management) model, the criteria of processes, products and services is the most prominent.
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spelling Organizational learning from good practices in university managementUniversities; Management; Good practices; Benchmarking; TelescopiGood practices in higher education should be exemplifying and possible to replicate, generating learning for every organization, and become a strategic factor in its management. This research deepens the good university practices of the International Telescopi Network that groups Latin American institutions. Methodically, 133 reports were analyzed between 2001 and 2016 from 54 universities in Latin America and Europe, using descriptive statistics and analysis of relations with the Atlas.ti software. Six areas of best practice were identified: undergraduate professor management, postgraduate professor, administrative, community engagement as well as academic and service management. According to the EFQM (European Foundation for Quality Management) model, the criteria of processes, products and services is the most prominent.Fundação CesgranrioGrupo de investigación en Dirección Universitaria de la Universidad Politécnica de Cataluña, España.King-Domínguez, AndreaAméstica-Rivas, LuisLlinas-Audet, Xavier2020-12-16info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://revistas.cesgranrio.org.br/index.php/metaavaliacao/article/view/278710.22347/2175-2753v12i37.2787Revista Meta: Avaliação; v. 12, n. 37 (2020): Revista Meta: Avaliação Out./Dez.; 869-8922175-2753reponame:Meta: avaliação (Rio de Janeiro)instname:Fundação Cesgranrioinstacron:CESGRANRIOenghttps://revistas.cesgranrio.org.br/index.php/metaavaliacao/article/view/2787/pdfIberoamérica2001-2016university experiencesDireitos autorais 2020 Fundacao Cesgranriohttp://creativecommons.org/licenses/by-nc/4.0info:eu-repo/semantics/openAccess2021-02-01T21:27:05Zoai:ojs.localhost:article/2787Revistahttps://revistas.cesgranrio.org.br/index.php/metaavaliacao/indexPRIhttps://revistas.cesgranrio.org.br/index.php/metaavaliacao/oaimetaavaliacao@cesgranrio.org.br2175-27532175-2753opendoar:2021-02-01T21:27:05Meta: avaliação (Rio de Janeiro) - Fundação Cesgranriofalse
dc.title.none.fl_str_mv Organizational learning from good practices in university management
title Organizational learning from good practices in university management
spellingShingle Organizational learning from good practices in university management
King-Domínguez, Andrea
Universities; Management; Good practices; Benchmarking; Telescopi
title_short Organizational learning from good practices in university management
title_full Organizational learning from good practices in university management
title_fullStr Organizational learning from good practices in university management
title_full_unstemmed Organizational learning from good practices in university management
title_sort Organizational learning from good practices in university management
author King-Domínguez, Andrea
author_facet King-Domínguez, Andrea
Améstica-Rivas, Luis
Llinas-Audet, Xavier
author_role author
author2 Améstica-Rivas, Luis
Llinas-Audet, Xavier
author2_role author
author
dc.contributor.none.fl_str_mv Grupo de investigación en Dirección Universitaria de la Universidad Politécnica de Cataluña, España.
dc.contributor.author.fl_str_mv King-Domínguez, Andrea
Améstica-Rivas, Luis
Llinas-Audet, Xavier
dc.subject.por.fl_str_mv Universities; Management; Good practices; Benchmarking; Telescopi
topic Universities; Management; Good practices; Benchmarking; Telescopi
description Good practices in higher education should be exemplifying and possible to replicate, generating learning for every organization, and become a strategic factor in its management. This research deepens the good university practices of the International Telescopi Network that groups Latin American institutions. Methodically, 133 reports were analyzed between 2001 and 2016 from 54 universities in Latin America and Europe, using descriptive statistics and analysis of relations with the Atlas.ti software. Six areas of best practice were identified: undergraduate professor management, postgraduate professor, administrative, community engagement as well as academic and service management. According to the EFQM (European Foundation for Quality Management) model, the criteria of processes, products and services is the most prominent.
publishDate 2020
dc.date.none.fl_str_mv 2020-12-16
dc.type.none.fl_str_mv


dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://revistas.cesgranrio.org.br/index.php/metaavaliacao/article/view/2787
10.22347/2175-2753v12i37.2787
url https://revistas.cesgranrio.org.br/index.php/metaavaliacao/article/view/2787
identifier_str_mv 10.22347/2175-2753v12i37.2787
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv https://revistas.cesgranrio.org.br/index.php/metaavaliacao/article/view/2787/pdf
dc.rights.driver.fl_str_mv Direitos autorais 2020 Fundacao Cesgranrio
http://creativecommons.org/licenses/by-nc/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Direitos autorais 2020 Fundacao Cesgranrio
http://creativecommons.org/licenses/by-nc/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.coverage.none.fl_str_mv Iberoamérica
2001-2016
university experiences
dc.publisher.none.fl_str_mv Fundação Cesgranrio
publisher.none.fl_str_mv Fundação Cesgranrio
dc.source.none.fl_str_mv Revista Meta: Avaliação; v. 12, n. 37 (2020): Revista Meta: Avaliação Out./Dez.; 869-892
2175-2753
reponame:Meta: avaliação (Rio de Janeiro)
instname:Fundação Cesgranrio
instacron:CESGRANRIO
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instacron_str CESGRANRIO
institution CESGRANRIO
reponame_str Meta: avaliação (Rio de Janeiro)
collection Meta: avaliação (Rio de Janeiro)
repository.name.fl_str_mv Meta: avaliação (Rio de Janeiro) - Fundação Cesgranrio
repository.mail.fl_str_mv metaavaliacao@cesgranrio.org.br
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