Risk-classified admittance in a government-run hospital: clients´ perception

Detalhes bibliográficos
Autor(a) principal: Moreno, Elaine Cristina Santos Garcia
Data de Publicação: 2018
Outros Autores: Santos, Flavia Maria dos, Marinho, Déborah Danielle Tertuliano, Santos, José Marcos de Jesus, Cunha, Jéssica Oliveira da
Tipo de documento: Artigo
Idioma: por
Título da fonte: Saúde e Pesquisa (Online)
Texto Completo: https://periodicos.unicesumar.edu.br/index.php/saudpesq/article/view/6014
Resumo: Clients´ perception with regard to risk-classified admittance in a public hospital is analyzed. Current transversal, quantitative, descriptive and analytic study comprised interviews with 80 clients of a government-run hospital in Itabaiana SE Brazil. Results showed that, out of the participants (n=72) who were attended to at the hospital, only 19.4% (n=14) knew anything about risk classification. Waiting time ≥ 1 hour was referred to by 16.3% (n=13) of participants. Most were attended by nursing technicians (65%; n=52) and a mere 3.8% (n=3) alleged to have received information on risk classification. However, most clients were satisfied with attendance. Results show that clients do not know anything about risk classification within the priority of health attendance.
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spelling Risk-classified admittance in a government-run hospital: clients´ perceptionAcolhimento com classificação de risco em um hospital da rede pública: percepção dos usuáriosAdmittanceHospitalsNursing careAcolhimentoHospitaisCuidados de enfermagem.Acolhimento com Classificação de RiscoClients´ perception with regard to risk-classified admittance in a public hospital is analyzed. Current transversal, quantitative, descriptive and analytic study comprised interviews with 80 clients of a government-run hospital in Itabaiana SE Brazil. Results showed that, out of the participants (n=72) who were attended to at the hospital, only 19.4% (n=14) knew anything about risk classification. Waiting time ≥ 1 hour was referred to by 16.3% (n=13) of participants. Most were attended by nursing technicians (65%; n=52) and a mere 3.8% (n=3) alleged to have received information on risk classification. However, most clients were satisfied with attendance. Results show that clients do not know anything about risk classification within the priority of health attendance.O objetivo deste estudo foi conhecer a percepção dos usuários quanto ao acolhimento com classificação de risco em um hospital público. Trata-se de um estudo transversal e quantitativo, com abordagens descritiva e analítica, realizado por meio de entrevista com 80 usuários de um hospital público em Itabaiana, Sergipe. Os resultados mostraram que, dentre os participantes que já haviam passado por atendimento médico na unidade hospitalar (n= 72), somente 19,4% (n= 14) referiram conhecimento sobre o que seria a classificação de risco. O tempo de espera ≥ 1 hora foi referido por 16,3% (n= 13) dos participantes. A maioria foi atendida por técnicos de enfermagem (65%; n= 52) e apenas 3,8% (n= 3) disseram ter recebido informação sobre a classificação de risco recebida. Ainda assim, muitos usuários mostraram-se satisfeitos com este atendimento. Concluiu-se que os usuários desconhecem o significado da classificação de risco na priorização dos atendimentos à saúde.Universidade Cesumar - UniCesumar2018-05-02info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersion.application/pdfhttps://periodicos.unicesumar.edu.br/index.php/saudpesq/article/view/601410.17765/1983-1870.2018v11n1p89-97Saúde e Pesquisa; Vol 11 No 1 (2018): jan./abr.; 89-97Saúde e Pesquisa; v. 11 n. 1 (2018): jan./abr.; 89-972176-9206reponame:Saúde e Pesquisa (Online)instname:Cesumar Diretoria de Pesquisainstacron:CESUMARporhttps://periodicos.unicesumar.edu.br/index.php/saudpesq/article/view/6014/3169Moreno, Elaine Cristina Santos GarciaSantos, Flavia Maria dosMarinho, Déborah Danielle TertulianoSantos, José Marcos de JesusCunha, Jéssica Oliveira dainfo:eu-repo/semantics/openAccess2022-07-01T14:18:03Zoai:ojs.pkp.sfu.ca:article/6014Revistahttps://periodicos.unicesumar.edu.br/index.php/saudpesqPUBhttps://periodicos.unicesumar.edu.br/index.php/saudpesq/oainaep@cesumar.br2176-92061983-1870opendoar:2022-07-01T14:18:03Saúde e Pesquisa (Online) - Cesumar Diretoria de Pesquisafalse
dc.title.none.fl_str_mv Risk-classified admittance in a government-run hospital: clients´ perception
Acolhimento com classificação de risco em um hospital da rede pública: percepção dos usuários
title Risk-classified admittance in a government-run hospital: clients´ perception
spellingShingle Risk-classified admittance in a government-run hospital: clients´ perception
Moreno, Elaine Cristina Santos Garcia
Admittance
Hospitals
Nursing care
Acolhimento
Hospitais
Cuidados de enfermagem.
Acolhimento com Classificação de Risco
title_short Risk-classified admittance in a government-run hospital: clients´ perception
title_full Risk-classified admittance in a government-run hospital: clients´ perception
title_fullStr Risk-classified admittance in a government-run hospital: clients´ perception
title_full_unstemmed Risk-classified admittance in a government-run hospital: clients´ perception
title_sort Risk-classified admittance in a government-run hospital: clients´ perception
author Moreno, Elaine Cristina Santos Garcia
author_facet Moreno, Elaine Cristina Santos Garcia
Santos, Flavia Maria dos
Marinho, Déborah Danielle Tertuliano
Santos, José Marcos de Jesus
Cunha, Jéssica Oliveira da
author_role author
author2 Santos, Flavia Maria dos
Marinho, Déborah Danielle Tertuliano
Santos, José Marcos de Jesus
Cunha, Jéssica Oliveira da
author2_role author
author
author
author
dc.contributor.author.fl_str_mv Moreno, Elaine Cristina Santos Garcia
Santos, Flavia Maria dos
Marinho, Déborah Danielle Tertuliano
Santos, José Marcos de Jesus
Cunha, Jéssica Oliveira da
dc.subject.por.fl_str_mv Admittance
Hospitals
Nursing care
Acolhimento
Hospitais
Cuidados de enfermagem.
Acolhimento com Classificação de Risco
topic Admittance
Hospitals
Nursing care
Acolhimento
Hospitais
Cuidados de enfermagem.
Acolhimento com Classificação de Risco
description Clients´ perception with regard to risk-classified admittance in a public hospital is analyzed. Current transversal, quantitative, descriptive and analytic study comprised interviews with 80 clients of a government-run hospital in Itabaiana SE Brazil. Results showed that, out of the participants (n=72) who were attended to at the hospital, only 19.4% (n=14) knew anything about risk classification. Waiting time ≥ 1 hour was referred to by 16.3% (n=13) of participants. Most were attended by nursing technicians (65%; n=52) and a mere 3.8% (n=3) alleged to have received information on risk classification. However, most clients were satisfied with attendance. Results show that clients do not know anything about risk classification within the priority of health attendance.
publishDate 2018
dc.date.none.fl_str_mv 2018-05-02
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
.
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://periodicos.unicesumar.edu.br/index.php/saudpesq/article/view/6014
10.17765/1983-1870.2018v11n1p89-97
url https://periodicos.unicesumar.edu.br/index.php/saudpesq/article/view/6014
identifier_str_mv 10.17765/1983-1870.2018v11n1p89-97
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://periodicos.unicesumar.edu.br/index.php/saudpesq/article/view/6014/3169
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade Cesumar - UniCesumar
publisher.none.fl_str_mv Universidade Cesumar - UniCesumar
dc.source.none.fl_str_mv Saúde e Pesquisa; Vol 11 No 1 (2018): jan./abr.; 89-97
Saúde e Pesquisa; v. 11 n. 1 (2018): jan./abr.; 89-97
2176-9206
reponame:Saúde e Pesquisa (Online)
instname:Cesumar Diretoria de Pesquisa
instacron:CESUMAR
instname_str Cesumar Diretoria de Pesquisa
instacron_str CESUMAR
institution CESUMAR
reponame_str Saúde e Pesquisa (Online)
collection Saúde e Pesquisa (Online)
repository.name.fl_str_mv Saúde e Pesquisa (Online) - Cesumar Diretoria de Pesquisa
repository.mail.fl_str_mv naep@cesumar.br
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