Risk-classified admittance in a government-run hospital: clients´ perception
Autor(a) principal: | |
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Data de Publicação: | 2018 |
Outros Autores: | , , , |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Saúde e Pesquisa (Online) |
Texto Completo: | https://periodicos.unicesumar.edu.br/index.php/saudpesq/article/view/6014 |
Resumo: | Clients´ perception with regard to risk-classified admittance in a public hospital is analyzed. Current transversal, quantitative, descriptive and analytic study comprised interviews with 80 clients of a government-run hospital in Itabaiana SE Brazil. Results showed that, out of the participants (n=72) who were attended to at the hospital, only 19.4% (n=14) knew anything about risk classification. Waiting time ≥ 1 hour was referred to by 16.3% (n=13) of participants. Most were attended by nursing technicians (65%; n=52) and a mere 3.8% (n=3) alleged to have received information on risk classification. However, most clients were satisfied with attendance. Results show that clients do not know anything about risk classification within the priority of health attendance. |
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Risk-classified admittance in a government-run hospital: clients´ perceptionAcolhimento com classificação de risco em um hospital da rede pública: percepção dos usuáriosAdmittanceHospitalsNursing careAcolhimentoHospitaisCuidados de enfermagem.Acolhimento com Classificação de RiscoClients´ perception with regard to risk-classified admittance in a public hospital is analyzed. Current transversal, quantitative, descriptive and analytic study comprised interviews with 80 clients of a government-run hospital in Itabaiana SE Brazil. Results showed that, out of the participants (n=72) who were attended to at the hospital, only 19.4% (n=14) knew anything about risk classification. Waiting time ≥ 1 hour was referred to by 16.3% (n=13) of participants. Most were attended by nursing technicians (65%; n=52) and a mere 3.8% (n=3) alleged to have received information on risk classification. However, most clients were satisfied with attendance. Results show that clients do not know anything about risk classification within the priority of health attendance.O objetivo deste estudo foi conhecer a percepção dos usuários quanto ao acolhimento com classificação de risco em um hospital público. Trata-se de um estudo transversal e quantitativo, com abordagens descritiva e analítica, realizado por meio de entrevista com 80 usuários de um hospital público em Itabaiana, Sergipe. Os resultados mostraram que, dentre os participantes que já haviam passado por atendimento médico na unidade hospitalar (n= 72), somente 19,4% (n= 14) referiram conhecimento sobre o que seria a classificação de risco. O tempo de espera ≥ 1 hora foi referido por 16,3% (n= 13) dos participantes. A maioria foi atendida por técnicos de enfermagem (65%; n= 52) e apenas 3,8% (n= 3) disseram ter recebido informação sobre a classificação de risco recebida. Ainda assim, muitos usuários mostraram-se satisfeitos com este atendimento. Concluiu-se que os usuários desconhecem o significado da classificação de risco na priorização dos atendimentos à saúde.Universidade Cesumar - UniCesumar2018-05-02info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersion.application/pdfhttps://periodicos.unicesumar.edu.br/index.php/saudpesq/article/view/601410.17765/1983-1870.2018v11n1p89-97Saúde e Pesquisa; Vol 11 No 1 (2018): jan./abr.; 89-97Saúde e Pesquisa; v. 11 n. 1 (2018): jan./abr.; 89-972176-9206reponame:Saúde e Pesquisa (Online)instname:Cesumar Diretoria de Pesquisainstacron:CESUMARporhttps://periodicos.unicesumar.edu.br/index.php/saudpesq/article/view/6014/3169Moreno, Elaine Cristina Santos GarciaSantos, Flavia Maria dosMarinho, Déborah Danielle TertulianoSantos, José Marcos de JesusCunha, Jéssica Oliveira dainfo:eu-repo/semantics/openAccess2022-07-01T14:18:03Zoai:ojs.pkp.sfu.ca:article/6014Revistahttps://periodicos.unicesumar.edu.br/index.php/saudpesqPUBhttps://periodicos.unicesumar.edu.br/index.php/saudpesq/oainaep@cesumar.br2176-92061983-1870opendoar:2022-07-01T14:18:03Saúde e Pesquisa (Online) - Cesumar Diretoria de Pesquisafalse |
dc.title.none.fl_str_mv |
Risk-classified admittance in a government-run hospital: clients´ perception Acolhimento com classificação de risco em um hospital da rede pública: percepção dos usuários |
title |
Risk-classified admittance in a government-run hospital: clients´ perception |
spellingShingle |
Risk-classified admittance in a government-run hospital: clients´ perception Moreno, Elaine Cristina Santos Garcia Admittance Hospitals Nursing care Acolhimento Hospitais Cuidados de enfermagem. Acolhimento com Classificação de Risco |
title_short |
Risk-classified admittance in a government-run hospital: clients´ perception |
title_full |
Risk-classified admittance in a government-run hospital: clients´ perception |
title_fullStr |
Risk-classified admittance in a government-run hospital: clients´ perception |
title_full_unstemmed |
Risk-classified admittance in a government-run hospital: clients´ perception |
title_sort |
Risk-classified admittance in a government-run hospital: clients´ perception |
author |
Moreno, Elaine Cristina Santos Garcia |
author_facet |
Moreno, Elaine Cristina Santos Garcia Santos, Flavia Maria dos Marinho, Déborah Danielle Tertuliano Santos, José Marcos de Jesus Cunha, Jéssica Oliveira da |
author_role |
author |
author2 |
Santos, Flavia Maria dos Marinho, Déborah Danielle Tertuliano Santos, José Marcos de Jesus Cunha, Jéssica Oliveira da |
author2_role |
author author author author |
dc.contributor.author.fl_str_mv |
Moreno, Elaine Cristina Santos Garcia Santos, Flavia Maria dos Marinho, Déborah Danielle Tertuliano Santos, José Marcos de Jesus Cunha, Jéssica Oliveira da |
dc.subject.por.fl_str_mv |
Admittance Hospitals Nursing care Acolhimento Hospitais Cuidados de enfermagem. Acolhimento com Classificação de Risco |
topic |
Admittance Hospitals Nursing care Acolhimento Hospitais Cuidados de enfermagem. Acolhimento com Classificação de Risco |
description |
Clients´ perception with regard to risk-classified admittance in a public hospital is analyzed. Current transversal, quantitative, descriptive and analytic study comprised interviews with 80 clients of a government-run hospital in Itabaiana SE Brazil. Results showed that, out of the participants (n=72) who were attended to at the hospital, only 19.4% (n=14) knew anything about risk classification. Waiting time ≥ 1 hour was referred to by 16.3% (n=13) of participants. Most were attended by nursing technicians (65%; n=52) and a mere 3.8% (n=3) alleged to have received information on risk classification. However, most clients were satisfied with attendance. Results show that clients do not know anything about risk classification within the priority of health attendance. |
publishDate |
2018 |
dc.date.none.fl_str_mv |
2018-05-02 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion . |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://periodicos.unicesumar.edu.br/index.php/saudpesq/article/view/6014 10.17765/1983-1870.2018v11n1p89-97 |
url |
https://periodicos.unicesumar.edu.br/index.php/saudpesq/article/view/6014 |
identifier_str_mv |
10.17765/1983-1870.2018v11n1p89-97 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://periodicos.unicesumar.edu.br/index.php/saudpesq/article/view/6014/3169 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Universidade Cesumar - UniCesumar |
publisher.none.fl_str_mv |
Universidade Cesumar - UniCesumar |
dc.source.none.fl_str_mv |
Saúde e Pesquisa; Vol 11 No 1 (2018): jan./abr.; 89-97 Saúde e Pesquisa; v. 11 n. 1 (2018): jan./abr.; 89-97 2176-9206 reponame:Saúde e Pesquisa (Online) instname:Cesumar Diretoria de Pesquisa instacron:CESUMAR |
instname_str |
Cesumar Diretoria de Pesquisa |
instacron_str |
CESUMAR |
institution |
CESUMAR |
reponame_str |
Saúde e Pesquisa (Online) |
collection |
Saúde e Pesquisa (Online) |
repository.name.fl_str_mv |
Saúde e Pesquisa (Online) - Cesumar Diretoria de Pesquisa |
repository.mail.fl_str_mv |
naep@cesumar.br |
_version_ |
1754122534351011840 |