A influência das hard e soft skills na maturidade tecnológica em Indústria 4.0
Autor(a) principal: | |
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Data de Publicação: | 2020 |
Tipo de documento: | Dissertação |
Idioma: | por |
Título da fonte: | Repositório do Centro Universitário Braz Cubas |
Texto Completo: | https://repositorio.cruzeirodosul.edu.br/handle/123456789/1959 |
Resumo: | Industry 4.0 is promoted by technological innovation in automation, generation of large masses of data, adoption of advanced information systems and strategic change in people management. The general objective of this study is to identify the human skills necessary for the technological maturity of an automotive industry in the context of I4.0. The research method adopted was the case study, the data collection was performed with ten collaborators and the data were treated by the content analysis technique. The analysis unit was the engineering sector of an automotive technology industry, chosen by the adoption of Industry 4.0 practices. The results of the study indicated that the research unit has been developing technical and behavioral skills, hard and soft skills, in the first levels of technological maturity for Industry 4.0, both from the individual effort of employees and from organizational initiatives such as training and development. Most of the hard skills identified are related to information systems (IS), once they were found to be relevant, skills in IS subsystems such as business intelligence (BI), data mining, big data, 3D simulation, machine learning, software programming, information security, systems analysis, and statistics. The main soft skills identified are correlated with each other and comprise a dynamic set of behavioral skills. The hard and soft skills found to allow us to conclude that the investigated industry operates in a higher degree in the first levels of technological maturity, namely: digitalization (1 and 2), visibility (3), and transparency (4). The skills required at more advanced levels of technological maturity - predictive ability (5) and adaptability (6) - seem to be under development. It is possible to conclude that the development of skills, hard and soft skills, must be combined in order to allow the systemic mastery of more advanced levels of I4.0. The development of these skills should also start from individual initiatives, from the collaborator himself, but especially from organizational initiatives, from technological innovation, promotion of teamwork, improvement of interpersonal relationships, and reduction of generational shocks. The main limitations of this study are methodological, related to the single case study method and the data collection instrument, not previously validated by the literature. Future studies may compare human skills in national and multinational foreign industries. They can also investigate the skills needed to reach technological maturity in I4.0, considering the sum of knowledge, skills, and attitudes (CHA). |
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A influência das hard e soft skills na maturidade tecnológica em Indústria 4.0AdministraçãoIndústria automobilísticaInovações tecnológicasHabilidades sociaisCNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAOIndustry 4.0 is promoted by technological innovation in automation, generation of large masses of data, adoption of advanced information systems and strategic change in people management. The general objective of this study is to identify the human skills necessary for the technological maturity of an automotive industry in the context of I4.0. The research method adopted was the case study, the data collection was performed with ten collaborators and the data were treated by the content analysis technique. The analysis unit was the engineering sector of an automotive technology industry, chosen by the adoption of Industry 4.0 practices. The results of the study indicated that the research unit has been developing technical and behavioral skills, hard and soft skills, in the first levels of technological maturity for Industry 4.0, both from the individual effort of employees and from organizational initiatives such as training and development. Most of the hard skills identified are related to information systems (IS), once they were found to be relevant, skills in IS subsystems such as business intelligence (BI), data mining, big data, 3D simulation, machine learning, software programming, information security, systems analysis, and statistics. The main soft skills identified are correlated with each other and comprise a dynamic set of behavioral skills. The hard and soft skills found to allow us to conclude that the investigated industry operates in a higher degree in the first levels of technological maturity, namely: digitalization (1 and 2), visibility (3), and transparency (4). The skills required at more advanced levels of technological maturity - predictive ability (5) and adaptability (6) - seem to be under development. It is possible to conclude that the development of skills, hard and soft skills, must be combined in order to allow the systemic mastery of more advanced levels of I4.0. The development of these skills should also start from individual initiatives, from the collaborator himself, but especially from organizational initiatives, from technological innovation, promotion of teamwork, improvement of interpersonal relationships, and reduction of generational shocks. The main limitations of this study are methodological, related to the single case study method and the data collection instrument, not previously validated by the literature. Future studies may compare human skills in national and multinational foreign industries. They can also investigate the skills needed to reach technological maturity in I4.0, considering the sum of knowledge, skills, and attitudes (CHA).A Indústria 4.0 é promovida pela inovação tecnológica em automação, geração de grandes massas de dados, adoção de sistemas de informação avançados e mudança estratégica na gestão de pessoas. O objetivo geral deste estudo é identificar as habilidades humanas necessárias para a maturidade tecnológica de uma indústria automotiva no contexto da I4.0. O método de pesquisa adotado foi o estudo de caso, a coleta dos dados foi realizada com dez colaboradores e os dados foram tratados pela técnica de análise de conteúdo. A unidade de análise foi o setor de engenharia de uma indústria de tecnologias automotivas, escolhido pela adoção de práticas da Indústria 4.0. Os resultados do estudo indicaram que a unidade de investigação vem desenvolvendo habilidades técnicas e comportamentais, hard e soft skills, nos primeiros níveis de maturidade tecnológica para a Indústria 4.0, tanto por meio do esforço individual dos colaboradores quanto de iniciativas organizacionais, como treinamento e desenvolvimento. A maior parte das hard skills identificadas está relacionada a sistemas de informação (SI), uma vez que foram constatadas relevantes habilidades em subsistemas de SI, como business intelligence (BI), mineração de dados, Big Data, simulação em 3D, machine learning, programação de software, segurança da informação, análise de sistemas e estatística. As principais soft skills identificadas estão correlacionadas entre si e compõem um conjunto dinâmico de aptidões comportamentais. As hard e soft skills constatadas permitem concluir que a indústria investigada opera em maior grau nos primeiros níveis de maturidade tecnológica, a saber: digitalização (1 e 2), visibilidade (3) e transparência (4). As habilidades requeridas em níveis mais avançados de maturidade tecnológica – capacidade preditiva (5) e adaptabilidade (6) – parecem estar em desenvolvimento. É possível concluir que o desenvolvimento de habilidades, hard e soft skills, deve ser combinado, a fim de permitir o domínio sistêmico de níveis mais avançados da I4.0. O desenvolvimento dessas habilidades também deve partir de iniciativas individuais, do próprio colaborador, mas, especialmente de iniciativas organizacionais, por meio da inovação tecnológica, promoção do trabalho em equipe, melhoria dos relacionamentos interpessoais e diminuição de choques geracionais. As principais limitações deste estudo são de ordem metodológica, relacionadas ao método de estudo de caso único e ao instrumento de coleta de dados, não validado previamente pela literatura. Estudos futuros podem comparar habilidades humanas em indústrias nacionais e multinacionais estrangeiras. Também podem investigar as competências necessárias ao alcance de maturidade tecnológica em I4.0, considerando a soma de conhecimentos, habilidades e atitudes (CHA).Universidade PositivoBrasilPós-GraduaçãoPrograma de Pós-Graduação em AdministraçãoUPTumelero, Cleonirhttp://lattes.cnpq.br/4709665580514679Arins, Ricardo Werner2021-04-27T21:28:22Z20202021-04-27T21:28:22Z2020info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttps://repositorio.cruzeirodosul.edu.br/handle/123456789/1959porinfo:eu-repo/semantics/openAccessreponame:Repositório do Centro Universitário Braz Cubasinstname:Centro Universitário Braz Cubas (CUB)instacron:CUB2021-05-20T20:35:02Zoai:repositorio.cruzeirodosul.edu.br:123456789/1959Repositório InstitucionalPUBhttps://repositorio.brazcubas.edu.br/oai/requestbibli@brazcubas.edu.bropendoar:2021-05-20T20:35:02Repositório do Centro Universitário Braz Cubas - Centro Universitário Braz Cubas (CUB)false |
dc.title.none.fl_str_mv |
A influência das hard e soft skills na maturidade tecnológica em Indústria 4.0 |
title |
A influência das hard e soft skills na maturidade tecnológica em Indústria 4.0 |
spellingShingle |
A influência das hard e soft skills na maturidade tecnológica em Indústria 4.0 Arins, Ricardo Werner Administração Indústria automobilística Inovações tecnológicas Habilidades sociais CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
title_short |
A influência das hard e soft skills na maturidade tecnológica em Indústria 4.0 |
title_full |
A influência das hard e soft skills na maturidade tecnológica em Indústria 4.0 |
title_fullStr |
A influência das hard e soft skills na maturidade tecnológica em Indústria 4.0 |
title_full_unstemmed |
A influência das hard e soft skills na maturidade tecnológica em Indústria 4.0 |
title_sort |
A influência das hard e soft skills na maturidade tecnológica em Indústria 4.0 |
author |
Arins, Ricardo Werner |
author_facet |
Arins, Ricardo Werner |
author_role |
author |
dc.contributor.none.fl_str_mv |
Tumelero, Cleonir http://lattes.cnpq.br/4709665580514679 |
dc.contributor.author.fl_str_mv |
Arins, Ricardo Werner |
dc.subject.por.fl_str_mv |
Administração Indústria automobilística Inovações tecnológicas Habilidades sociais CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
topic |
Administração Indústria automobilística Inovações tecnológicas Habilidades sociais CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO |
description |
Industry 4.0 is promoted by technological innovation in automation, generation of large masses of data, adoption of advanced information systems and strategic change in people management. The general objective of this study is to identify the human skills necessary for the technological maturity of an automotive industry in the context of I4.0. The research method adopted was the case study, the data collection was performed with ten collaborators and the data were treated by the content analysis technique. The analysis unit was the engineering sector of an automotive technology industry, chosen by the adoption of Industry 4.0 practices. The results of the study indicated that the research unit has been developing technical and behavioral skills, hard and soft skills, in the first levels of technological maturity for Industry 4.0, both from the individual effort of employees and from organizational initiatives such as training and development. Most of the hard skills identified are related to information systems (IS), once they were found to be relevant, skills in IS subsystems such as business intelligence (BI), data mining, big data, 3D simulation, machine learning, software programming, information security, systems analysis, and statistics. The main soft skills identified are correlated with each other and comprise a dynamic set of behavioral skills. The hard and soft skills found to allow us to conclude that the investigated industry operates in a higher degree in the first levels of technological maturity, namely: digitalization (1 and 2), visibility (3), and transparency (4). The skills required at more advanced levels of technological maturity - predictive ability (5) and adaptability (6) - seem to be under development. It is possible to conclude that the development of skills, hard and soft skills, must be combined in order to allow the systemic mastery of more advanced levels of I4.0. The development of these skills should also start from individual initiatives, from the collaborator himself, but especially from organizational initiatives, from technological innovation, promotion of teamwork, improvement of interpersonal relationships, and reduction of generational shocks. The main limitations of this study are methodological, related to the single case study method and the data collection instrument, not previously validated by the literature. Future studies may compare human skills in national and multinational foreign industries. They can also investigate the skills needed to reach technological maturity in I4.0, considering the sum of knowledge, skills, and attitudes (CHA). |
publishDate |
2020 |
dc.date.none.fl_str_mv |
2020 2020 2021-04-27T21:28:22Z 2021-04-27T21:28:22Z |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
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info:eu-repo/semantics/masterThesis |
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masterThesis |
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https://repositorio.cruzeirodosul.edu.br/handle/123456789/1959 |
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https://repositorio.cruzeirodosul.edu.br/handle/123456789/1959 |
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por |
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info:eu-repo/semantics/openAccess |
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Universidade Positivo Brasil Pós-Graduação Programa de Pós-Graduação em Administração UP |
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Universidade Positivo Brasil Pós-Graduação Programa de Pós-Graduação em Administração UP |
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