DECISION SUPPORT SYSTEMS: MAPPING AND CONTENT ANALYSIS

• Autor(a) principal: Andrade, Tais de
• Data de Publicação: 2013
• Outros Autores: Estivalete, Vania de Fátima Barros, Gomes, Tarízi Cioccari
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Revista Eletrônica de Ciência Administrativa
• Texto Completo: http://www.periodicosibepes.org.br/index.php/recadm/article/view/1290
• topic: Performance Evaluation; Decision Support Systems; Proknow-C; Bibliometric Analysis; Systemic Analysis; Suporte social; suporte organizacional; setor bancário

The decision support systems have gained representation in the academic and professional environment. It leads to a need of understanding what has been published about the field. Thus, the objective of this work, which has an exploratory and descriptive nature, is to perform a mapping and content analysis under the decision support systems topic, represented by a set of scientific article. To achieve the goal we will use the Development Process Knowledge - Constructivist (Proknow-C). At the end of the paper, it was possible to select a Literature Portfolio (LP) composed of 12 scientific articles, and to this LP, recognize the highlighted journals, articles, authors and keywords related to the field. It was also possible to perform a content analysis on the material. Through analysis composed of six criteria established, we diagnosed that the most well succeeded paper fulfilled 3 of 6 criteria. Therefore, it was possible to find flaws in the literature and suggesting research opportunities for future works.