Corporate Sustainability: : self-assessment of economic performance in a small company in the automotive maintenance sector through constructivist multi-criteria analysis (MCDA-C).

• Autor(a) principal: Muniz, Camila
• Data de Publicação: 2023
• Outros Autores: Zanelato Pantaleão, Carlos Henrique, Silveira dos Santos, Manoela
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: REMIPE
• Texto Completo: https://remipe.fatecosasco.edu.br/index.php/remipe/article/view/407
• topic: sustentabilidade empresarial; desempenho econômico sustentável; indicadores de sustentabilidade e análise multicritério de apoio à decisão (MCDA-C); business sustainability; sustainable economic performance; sustainability indicators and multicriteria decision support analysis (MCDA-C)

This research aimed to propose a model for self-assessment of economic sustainability as a managerial instrument to support the decision at a small company in the automotive services sector in the Iguassu Falls city. The need to improve management analyzes to dialogue with sustainable development, makes companies look for new forms of management to be competitive. The company studied presents sustainability as a strategic pillar; however,  it does not use any managerial means capable of evaluating its performance under the bias of sustainability. The methodology for preparing and proposing the assessment model was based on a multicriteria constructivist analysis (MCDA-C) associating the triple bottom line approach (Elkington, 1999) and economic indicator of the Global Reporting Initiative (GRI, 2018). For the application and analysis, interviews and a questionnaire were applied to the players. The results in relation to the construction and application of the proposed model proved to be effective and possible to become an adequate means for assessing economic sustainability by providing data the support management decisions. As a result, the company presented an economic performance with great potential to become more sustainable, obtaining important insights that can generate actions to the strategic business planning in search of continuous improvements in order to adapt and constantly improve its operations in favor sustainable development.