Adoption of information technology as a strategy to improve the performance of micro and small business management

Detalhes bibliográficos
Autor(a) principal: Gomes, Sergio Castro
Data de Publicação: 2019
Outros Autores: Negrão, Keila Regina Mota, Lima, Thalles da Silva, Martins, Cyntia Meireles, Carvalho, Mário Cesar dos Santos de
Tipo de documento: Artigo
Idioma: por
Título da fonte: REMIPE
Texto Completo: https://remipe.fatecosasco.edu.br/index.php/remipe/article/view/165
Resumo: The purpose of this study is to investigate the influence of the adoption of information technologies on the performance of micro and small enterprises (MSEs) of the retail sector in the city of Belém, capital of the state of Pará. The research examines and discusses, based on the theories of Information Technology (IT), aspects related to the adoption of them and the benefits in terms of the performance of organizations. Data were collected from 53 enterprises in the retail sector, through the application of structured questionnaires, whose data were treated and analyzed using statistical technique of Exploratory Factor Analysis (AFE) and multiple regression. As a result, it has been observed that enterprises are highly reliant on IT to survive in the market. Adoption assists MSEs in their management, offering greater internal control, agility, productivity and increased sales. It was also verified that there is a positive relationship between the constructs of the motivation of IT adoption and the performance of enterprises and that the factors that motivate the enterprises to adopt IT are: guarantee of good operation of the company, improvement in customer service and a faster accomplishment of specific tasks.
id FATEC-3_d3532dff6099e3ea40e7e139695b5c5b
oai_identifier_str oai:remipe.fatecosasco.edu.br:article/165
network_acronym_str FATEC-3
network_name_str REMIPE
repository_id_str
spelling Adoption of information technology as a strategy to improve the performance of micro and small business managementAdoção de tecnologia da informação como estratégia para melhorar o desempenho da gestão de micro e pequenas empresastecnologia da informaçãodesempenhomicro e pequenas empresasEstratégia de Tecnologia da Informaçãoinformation technologyperformancemicro and small enterprisesThe purpose of this study is to investigate the influence of the adoption of information technologies on the performance of micro and small enterprises (MSEs) of the retail sector in the city of Belém, capital of the state of Pará. The research examines and discusses, based on the theories of Information Technology (IT), aspects related to the adoption of them and the benefits in terms of the performance of organizations. Data were collected from 53 enterprises in the retail sector, through the application of structured questionnaires, whose data were treated and analyzed using statistical technique of Exploratory Factor Analysis (AFE) and multiple regression. As a result, it has been observed that enterprises are highly reliant on IT to survive in the market. Adoption assists MSEs in their management, offering greater internal control, agility, productivity and increased sales. It was also verified that there is a positive relationship between the constructs of the motivation of IT adoption and the performance of enterprises and that the factors that motivate the enterprises to adopt IT are: guarantee of good operation of the company, improvement in customer service and a faster accomplishment of specific tasks.A proposta deste estudo é investigar a influência da adoção de tecnologias de informação no desempenho de micro e pequenas empresas (MPEs) do setor varejista na cidade de Belém, capital do estado do Pará. A pesquisa examina e discute, à luz das teorias de Tecnologia de Informação (TI), aspectos relacionados à adoção das TI e os benefícios no desempenho das organizações. Foram coletados dados de 53 empresas do setor de varejo, por meio da aplicação de questionários estruturados, cujos dados foram tratados e analisados usando a técnica estatística de Análise Fatorial Exploratória (AFE) e regressão múltipla. Como resultado, observou-se que as empresas são altamente dependentes da TI para sobreviverem no mercado. A adoção auxilia as MPEs em sua gestão, oferecendo maior controle interno, agilidade, produtividade e aumento das vendas. Verificou-se, ainda, que existe relação positiva entre os construtos da motivação da adoção de TI e o desempenho das empresas e que os fatores que mais motivam as empresas a adotarem TI são: garantia de bom funcionamento da empresa, melhoria no atendimento aos clientes e realização das tarefas especificas mais rapidamente.FATEC Osasco2019-01-30info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://remipe.fatecosasco.edu.br/index.php/remipe/article/view/16510.21574/remipe.v5i1.165REMIPE - Revista de Micro e Pequenas Empresas e Empreendedorismo da Fatec Osasco; v. 5 n. 1 (2019): Revista de Micro e Pequenas Empresas e Empreendedorismo da Fatec Osasco; 24-452446-862210.21574/remipe.v5i1reponame:REMIPEinstname:Faculdade de Tecnologia de Osasco (FATEC)instacron:FATECporhttps://remipe.fatecosasco.edu.br/index.php/remipe/article/view/165/137Gomes, Sergio CastroNegrão, Keila Regina MotaLima, Thalles da SilvaMartins, Cyntia MeirelesCarvalho, Mário Cesar dos Santos deinfo:eu-repo/semantics/openAccess2021-06-07T16:31:47Zoai:remipe.fatecosasco.edu.br:article/165Revistahttp://remipe.fatecosasco.edu.br/index.php/remipe/PRIhttp://remipe.fatecosasco.edu.br/index.php/remipe/oaifernando@fernandoasantos.com.br10.215742446-86222446-8622opendoar:2024-04-22T12:03:05.948618REMIPE - Faculdade de Tecnologia de Osasco (FATEC)false
dc.title.none.fl_str_mv Adoption of information technology as a strategy to improve the performance of micro and small business management
Adoção de tecnologia da informação como estratégia para melhorar o desempenho da gestão de micro e pequenas empresas
title Adoption of information technology as a strategy to improve the performance of micro and small business management
spellingShingle Adoption of information technology as a strategy to improve the performance of micro and small business management
Gomes, Sergio Castro
tecnologia da informação
desempenho
micro e pequenas empresas
Estratégia de Tecnologia da Informação
information technology
performance
micro and small enterprises
title_short Adoption of information technology as a strategy to improve the performance of micro and small business management
title_full Adoption of information technology as a strategy to improve the performance of micro and small business management
title_fullStr Adoption of information technology as a strategy to improve the performance of micro and small business management
title_full_unstemmed Adoption of information technology as a strategy to improve the performance of micro and small business management
title_sort Adoption of information technology as a strategy to improve the performance of micro and small business management
author Gomes, Sergio Castro
author_facet Gomes, Sergio Castro
Negrão, Keila Regina Mota
Lima, Thalles da Silva
Martins, Cyntia Meireles
Carvalho, Mário Cesar dos Santos de
author_role author
author2 Negrão, Keila Regina Mota
Lima, Thalles da Silva
Martins, Cyntia Meireles
Carvalho, Mário Cesar dos Santos de
author2_role author
author
author
author
dc.contributor.author.fl_str_mv Gomes, Sergio Castro
Negrão, Keila Regina Mota
Lima, Thalles da Silva
Martins, Cyntia Meireles
Carvalho, Mário Cesar dos Santos de
dc.subject.por.fl_str_mv tecnologia da informação
desempenho
micro e pequenas empresas
Estratégia de Tecnologia da Informação
information technology
performance
micro and small enterprises
topic tecnologia da informação
desempenho
micro e pequenas empresas
Estratégia de Tecnologia da Informação
information technology
performance
micro and small enterprises
description The purpose of this study is to investigate the influence of the adoption of information technologies on the performance of micro and small enterprises (MSEs) of the retail sector in the city of Belém, capital of the state of Pará. The research examines and discusses, based on the theories of Information Technology (IT), aspects related to the adoption of them and the benefits in terms of the performance of organizations. Data were collected from 53 enterprises in the retail sector, through the application of structured questionnaires, whose data were treated and analyzed using statistical technique of Exploratory Factor Analysis (AFE) and multiple regression. As a result, it has been observed that enterprises are highly reliant on IT to survive in the market. Adoption assists MSEs in their management, offering greater internal control, agility, productivity and increased sales. It was also verified that there is a positive relationship between the constructs of the motivation of IT adoption and the performance of enterprises and that the factors that motivate the enterprises to adopt IT are: guarantee of good operation of the company, improvement in customer service and a faster accomplishment of specific tasks.
publishDate 2019
dc.date.none.fl_str_mv 2019-01-30
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://remipe.fatecosasco.edu.br/index.php/remipe/article/view/165
10.21574/remipe.v5i1.165
url https://remipe.fatecosasco.edu.br/index.php/remipe/article/view/165
identifier_str_mv 10.21574/remipe.v5i1.165
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://remipe.fatecosasco.edu.br/index.php/remipe/article/view/165/137
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv FATEC Osasco
publisher.none.fl_str_mv FATEC Osasco
dc.source.none.fl_str_mv REMIPE - Revista de Micro e Pequenas Empresas e Empreendedorismo da Fatec Osasco; v. 5 n. 1 (2019): Revista de Micro e Pequenas Empresas e Empreendedorismo da Fatec Osasco; 24-45
2446-8622
10.21574/remipe.v5i1
reponame:REMIPE
instname:Faculdade de Tecnologia de Osasco (FATEC)
instacron:FATEC
instname_str Faculdade de Tecnologia de Osasco (FATEC)
instacron_str FATEC
institution FATEC
reponame_str REMIPE
collection REMIPE
repository.name.fl_str_mv REMIPE - Faculdade de Tecnologia de Osasco (FATEC)
repository.mail.fl_str_mv fernando@fernandoasantos.com.br
_version_ 1797047758225408000

Registros relacionados