Logistical performance: impact of the use of a logistical tool of self-assessment by first tier suppliers of the automotive industry

• Autor(a) principal: Graeml, Alexandre Reis
• Data de Publicação: 2011
• Outros Autores: Peinado, Jurandir, Kurrle, Marco Aurélio, Schaicoski, Joao Alberto
• Tipo de documento: Artigo
• Idioma: eng; por
• Título da fonte: BBR. Brazilian Business Review (English edition. Online)
• Texto Completo: http://www.bbronline.com.br/index.php/bbr/article/view/293
• topic: MMOG/LE; logistical; evaluation; MMOG/LE; avaliação logística; indústria automotiva

This paper evaluates the perception of an automotive company assembling commercial transport vehicles and its suppliers about the effectiveness of a tool implemented for the assessment of logistical performance (MMOG/LE). At a preliminary stage of the research, the perception of suppliers had been captured through a survey in which 28 companies participated. Unstructured interviews were conducted with two professionals from the automotive company’s logistics area, after they became aware of the results of the research with the suppliers, to get these professionals’ opinion about the implementation of MMOG/LE at the company’s main direct suppliers. The automotive company also gave access to internal documentation tracking the suppliers’ performance, when these suppliers provided objective evidence that the logistical performance has been constantly improving, which is attributed, at least in part, to the utilization of the assessment tool by the company and by its suppliers.