Power, technology and bureaucratic control: a Crozierian analysis of an IT firm owned by the state of Paraná, Brazil
Autor(a) principal: | |
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Data de Publicação: | 2004 |
Outros Autores: | |
Tipo de documento: | Artigo |
Idioma: | por |
Título da fonte: | Revista de Administração Pública |
Texto Completo: | https://periodicos.fgv.br/rap/article/view/6546 |
Resumo: | Organization rules define areas that social actors wish to preserve or enlarge, positions they wish to protect or reach. This article presents and discusses Michel Crozier¿s theoretical approach. It shows that an organization is a political arena that defines ¿areas¿ where social actors¿ interests collide. Fortunate social actors are able to control fundamental resources for the organization. Since they have some kind of knowledge or know-how the organizational group needs for its survival, these actors gain more power in the organization and are able to negotiate advantages and benefits. The article shows how information systems can be used to preserve the interests and to increase the power of a group in the organization. And how social actors do not have similar possibilities of resisting and defending themselves against bureaucratic control. |
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Power, technology and bureaucratic control: a Crozierian analysis of an IT firm owned by the state of Paraná, BrazilPoder, tecnologia e controle burocrático: uma análise crozieriana em uma empresa de informática do governo do estado do Paranásocial controlbureaucracytechnologypowerMichel Crozier.controle socialburocraciatecnologiapoderMichel Crozier.Organization rules define areas that social actors wish to preserve or enlarge, positions they wish to protect or reach. This article presents and discusses Michel Crozier¿s theoretical approach. It shows that an organization is a political arena that defines ¿areas¿ where social actors¿ interests collide. Fortunate social actors are able to control fundamental resources for the organization. Since they have some kind of knowledge or know-how the organizational group needs for its survival, these actors gain more power in the organization and are able to negotiate advantages and benefits. The article shows how information systems can be used to preserve the interests and to increase the power of a group in the organization. And how social actors do not have similar possibilities of resisting and defending themselves against bureaucratic control.Este artigo utiliza a teoria do sociólogo Michel Crozier para analisar o uso da tecnologia como forma de controle social na organização estudada. Crozier mostra, em sua análise sobre poder e burocracia, como a regra estrutura as relações entre os grupos, reforçando a impessoalidade na organização. Nessa perspectiva, a burocracia é uma solução organizacional que tentaria evitar a arbitrariedade, o confronto entre os indivíduos e grupos e os abusos de poder. O artigo procura, ainda, mostrar como a tecnologia pode ser usada como instrumento de controle burocrático, embora, dependendo de sua posição na organização e do poder que efetivamente possuem, os atores sociais disponham, na prática, de espaços de reação e resistência diferenciados, podendo furtar-se ou não à vigilância e ao controle social dos quais são freqüentemente alvo. O artigo mostra também que a igualdade burocrática é uma ficção que depende dos meios concretos que os indivíduos dispõem para diferenciar-se no sistema organizacional.Fundação Getulio Vargas (FGV EBAPE)2004-01-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttps://periodicos.fgv.br/rap/article/view/6546Brazilian Journal of Public Administration; Vol. 38 No. 3 (2004); 465 a 480Revista de Administração Pública; Vol. 38 Núm. 3 (2004); 465 a 480Revista de Administração Pública; v. 38 n. 3 (2004); 465 a 4801982-31340034-7612reponame:Revista de Administração Públicainstname:Fundação Getulio Vargas (FGV)instacron:FGVporhttps://periodicos.fgv.br/rap/article/view/6546/5130Vasconcelos, Isabella Freitas Gouveia dePinochet, Luis Hernan Contrerasinfo:eu-repo/semantics/openAccess2021-11-17T20:58:33Zoai:ojs.periodicos.fgv.br:article/6546Revistahttps://ebape.fgv.br/publicacoes/rapONGhttps://old.scielo.br/oai/scielo-oai.php||rap@fgv.br1982-31340034-7612opendoar:2021-11-17T20:58:33Revista de Administração Pública - Fundação Getulio Vargas (FGV)false |
dc.title.none.fl_str_mv |
Power, technology and bureaucratic control: a Crozierian analysis of an IT firm owned by the state of Paraná, Brazil Poder, tecnologia e controle burocrático: uma análise crozieriana em uma empresa de informática do governo do estado do Paraná |
title |
Power, technology and bureaucratic control: a Crozierian analysis of an IT firm owned by the state of Paraná, Brazil |
spellingShingle |
Power, technology and bureaucratic control: a Crozierian analysis of an IT firm owned by the state of Paraná, Brazil Vasconcelos, Isabella Freitas Gouveia de social control bureaucracy technology power Michel Crozier. controle social burocracia tecnologia poder Michel Crozier. |
title_short |
Power, technology and bureaucratic control: a Crozierian analysis of an IT firm owned by the state of Paraná, Brazil |
title_full |
Power, technology and bureaucratic control: a Crozierian analysis of an IT firm owned by the state of Paraná, Brazil |
title_fullStr |
Power, technology and bureaucratic control: a Crozierian analysis of an IT firm owned by the state of Paraná, Brazil |
title_full_unstemmed |
Power, technology and bureaucratic control: a Crozierian analysis of an IT firm owned by the state of Paraná, Brazil |
title_sort |
Power, technology and bureaucratic control: a Crozierian analysis of an IT firm owned by the state of Paraná, Brazil |
author |
Vasconcelos, Isabella Freitas Gouveia de |
author_facet |
Vasconcelos, Isabella Freitas Gouveia de Pinochet, Luis Hernan Contreras |
author_role |
author |
author2 |
Pinochet, Luis Hernan Contreras |
author2_role |
author |
dc.contributor.author.fl_str_mv |
Vasconcelos, Isabella Freitas Gouveia de Pinochet, Luis Hernan Contreras |
dc.subject.por.fl_str_mv |
social control bureaucracy technology power Michel Crozier. controle social burocracia tecnologia poder Michel Crozier. |
topic |
social control bureaucracy technology power Michel Crozier. controle social burocracia tecnologia poder Michel Crozier. |
description |
Organization rules define areas that social actors wish to preserve or enlarge, positions they wish to protect or reach. This article presents and discusses Michel Crozier¿s theoretical approach. It shows that an organization is a political arena that defines ¿areas¿ where social actors¿ interests collide. Fortunate social actors are able to control fundamental resources for the organization. Since they have some kind of knowledge or know-how the organizational group needs for its survival, these actors gain more power in the organization and are able to negotiate advantages and benefits. The article shows how information systems can be used to preserve the interests and to increase the power of a group in the organization. And how social actors do not have similar possibilities of resisting and defending themselves against bureaucratic control. |
publishDate |
2004 |
dc.date.none.fl_str_mv |
2004-01-01 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
https://periodicos.fgv.br/rap/article/view/6546 |
url |
https://periodicos.fgv.br/rap/article/view/6546 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.none.fl_str_mv |
https://periodicos.fgv.br/rap/article/view/6546/5130 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Fundação Getulio Vargas (FGV EBAPE) |
publisher.none.fl_str_mv |
Fundação Getulio Vargas (FGV EBAPE) |
dc.source.none.fl_str_mv |
Brazilian Journal of Public Administration; Vol. 38 No. 3 (2004); 465 a 480 Revista de Administração Pública; Vol. 38 Núm. 3 (2004); 465 a 480 Revista de Administração Pública; v. 38 n. 3 (2004); 465 a 480 1982-3134 0034-7612 reponame:Revista de Administração Pública instname:Fundação Getulio Vargas (FGV) instacron:FGV |
instname_str |
Fundação Getulio Vargas (FGV) |
instacron_str |
FGV |
institution |
FGV |
reponame_str |
Revista de Administração Pública |
collection |
Revista de Administração Pública |
repository.name.fl_str_mv |
Revista de Administração Pública - Fundação Getulio Vargas (FGV) |
repository.mail.fl_str_mv |
||rap@fgv.br |
_version_ |
1798943763573243904 |