Governance of information technology: a study of decision making in public and private organizations

• Autor(a) principal: Mendonça, Cláudio Márcio Campos de
• Data de Publicação: 2013
• Outros Autores: Guerra, Lenin Cavalcanti Brito, Neto, Manoel Veras de Souza, Araújo, Afrânio Galdino de
• Tipo de documento: Artigo
• Idioma: por
• Título da fonte: Revista de Administração Pública
• Texto Completo: https://periodicos.fgv.br/rap/article/view/8066
• topic: governance; information technology; decision-making process.; gobernanza; tecnologia de la información; toma de decisiones.; governança; tecnologia da informação; processo decisório.

The research aimed to evaluate the participation of managers of public and private organizations ininformation technology (IT) aligning and in the process of strategic decision making based on MatrixArrangement IT Governance (Weill and Ross, 2006). A survey research was performed with 44 IT managersof Natal (Brazil), 18 managers of public organization and 26 managers of private organizations.The results suggest that IT managers are the main actors in the process of decision making in bothorganizations (public and private), especially for key decisions involving the principles, architectureand IT infrastructure strategies. Finally, it also appears that the patterns of decision-making are veryclose between the public and private organizations, but the results obtained in public organizationsare closer to the pattern obtained in the research of Weill and Ross (2006).