Dismissal: Important criteria in managerial decision-making

• Autor(a) principal: Stocker, Fabricio
• Data de Publicação: 2018
• Outros Autores: Villar, Eduardo Guedes, Roglio, Karina de Déa, Abib, Gustavo
• Tipo de documento: Artigo
• Idioma: por; eng
• Título da fonte: Revista de Administração de Empresas
• Texto Completo: https://periodicos.fgv.br/rae/article/view/74641
• topic: Decision-making; dismissal; dismissal criteria; human resources; analytic hierarchy process; Toma de decisiones; despido; criterios de despido; recursos humanos; proceso analítico jerárquico; Processo decisório; demissão; critérios de demissão; recursos humanos; análise hierárquica do processo

Knowledge about dismissal decision-making, particularly concerning the criteria used by managers in choosing who will be dismissed and why, is scarce. Considering the implications of such decisions for organizations and society, in this paper, we identify the seven most frequently used criteria in dismissal decisions and examine their importance for managers. We collected data through a survey among 385 managers and used the rational ranking and the multicriteria Analytic Hierarchy Process (AHP) to analyze them. The results show that commitment, performance records, and trust have the greatest impact on the dismissal decision, whereas interpersonal relationship, growth potential, and professional experience are considered secondary criteria. These results contribute to extending our knowledge about dismissal decisions and showing the most relevant criteria in these choices and the relevance assigned to each of the criteria so that greater transparency can be achieved.