The performance of business managers in public agencies: organizational identification in the face of a businessoriented background

Detalhes bibliográficos
Autor(a) principal: Castro, Denise Gutierrez
Data de Publicação: 2018
Outros Autores: Kubo, Edson Keyso de Miranda, Farina, Milton Carlos
Tipo de documento: Artigo
Idioma: por
eng
Título da fonte: Cadernos EBAPE.BR
Texto Completo: https://periodicos.fgv.br/cadernosebape/article/view/58911
Resumo: Organizational identification is a recurring theme in the study of behavioral aspects in different organizations. This research aims to analyze the identification of civil servants of a federal University, who are managers graduated in business administration. Through the observation of official documents, and semi-structured interviews analyzed with the software Atlas TI 7.0, and participant observation, a case study was carried out in a Brazilian Higher Education Institution of the Federal Government. The study counted on the support of the Rector and the approval of the institution’s Ethics Committee. The analysis for organizational identification was carried out using the proposed model based on a map of identification and a map of frustration (KREINER and ASHORTH, 2004; ROCHA and SILVA, 2007). Stability, quality of life, training opportunities, the flexibility to propose new workflows and living together with resourceful persons contribute to organizational identification. On the other hand, political decisions, lack of work continuity, absence of defined procedures, career plan, lack of planning of actions, communication problems, bureaucracy, uneven workload and knowledge of specific legislation leads to frustration, under the context of the managerial rationality. Therefore, the identification process of these civil servants was ambivalent and their educational background in business administration was one of the factors that contributed most to this identification.
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spelling The performance of business managers in public agencies: organizational identification in the face of a businessoriented backgroundEl desempeño de los administradores de empresas en organismos públicos: la identificación organizacional frente a una formación orientada a los negociosA atuação de administradores de empresas em órgãos públicos: a identificação organizacional diante de uma formação voltada a negóciosOrganizational identification. Public Administration. Business Administration.Identificación organizacional. Administración pública. Administración de empresas.Identificação organizacional. Administração pública. Administração de empresas.Organizational identification is a recurring theme in the study of behavioral aspects in different organizations. This research aims to analyze the identification of civil servants of a federal University, who are managers graduated in business administration. Through the observation of official documents, and semi-structured interviews analyzed with the software Atlas TI 7.0, and participant observation, a case study was carried out in a Brazilian Higher Education Institution of the Federal Government. The study counted on the support of the Rector and the approval of the institution’s Ethics Committee. The analysis for organizational identification was carried out using the proposed model based on a map of identification and a map of frustration (KREINER and ASHORTH, 2004; ROCHA and SILVA, 2007). Stability, quality of life, training opportunities, the flexibility to propose new workflows and living together with resourceful persons contribute to organizational identification. On the other hand, political decisions, lack of work continuity, absence of defined procedures, career plan, lack of planning of actions, communication problems, bureaucracy, uneven workload and knowledge of specific legislation leads to frustration, under the context of the managerial rationality. Therefore, the identification process of these civil servants was ambivalent and their educational background in business administration was one of the factors that contributed most to this identification.La identificación organizacional es un tema recurrente en el estudio de aspectos comportamentales en diferentes organizaciones. El objetivo de esta investigación fue analizar cómo se configura la identificación organizacional de servidores públicos de una universidad federal, graduados en Administración de Empresas y que ejercen cargo de administradores. Por medio de la observación de documentos oficiales de la institución, entrevistas semiestructuradas analizadas con el software Atlas TI 7.0 y de la observación participante, se realizó un estudio de caso en una institución brasileña de enseñanza superior del Gobierno Federal, que contó con el apoyo oficial del rector y con la aprobación del comité de ética. Se realizó un análisis de la identificación organizacional según el modelo propuesto de un mapa de identificación y un mapa de frustración (KREINER y ASHORTH, 2004; ROCHA y SILVA, 2007). A la identificación con la organización contribuyen la estabilidad, la calidad de vida, las oportunidades de capacitación, la flexibilidad para proponer nuevos flujos de trabajo y la convivencia con personas capacitadas. No obstante, las decisiones políticas, la falta de continuidad de los trabajos, la ausencia de procedimientos definidos, el plan de carrera, la falta de planificación de acciones, los problemas de comunicación, la burocracia, la carga de trabajo desigual y el conocimiento de legislaciones específicas resultan en frustración, bajo el contexto de la racionalidad del gerencialismo. Por lo tanto, el proceso de identificación de esos servidores se presentó como ambivalente y la formación en Administración de Empresas fue uno de los factores que más contribuyó a ese tipo de identificación.A identificação organizacional é um tema recorrente no estudo de aspectos comportamentais em diferentes organizações. O objetivo desta pesquisa foi analisar como se configura a identificação organizacional de servidores públicos de uma universidade federal, que exercem cargo de administradores e que são formados em Administração de Empresas. Por meio da observação de documentos oficiais da instituição, entrevistas semiestruturadas foram analisadas com o programa computacional Atlas TI 7.0, e com base em observação participante foi realizado um estudo de caso em uma instituição brasileira de Ensino Superior do governo federal, que contou com o apoio oficial de seu reitor e com a aprovação de seu comitê de ética em pesquisa. Procedeu-se à análise da identificação organizacional segundo o modelo proposto para um mapa de identificação e um mapa de frustração (KREINER e ASHFORTH, 2004; ROCHA e SILVA, 2007). Com a identificação com a organização contribuem a estabilidade, a qualidade de vida, as oportunidades de capacitação, a flexibilidade para propor novos fluxos de trabalho e a convivência com pessoas capacitadas. Não obstante, as decisões políticas, a falta de continuidade dos trabalhos, a ausência de procedimentos definidos, o plano de carreira, a falta de planejamento de ações, os problemas de comunicação, a burocracia, a carga de trabalho desigual e o conhecimento de legislações específicas resultam em frustração, no contexto da racionalidade do gerencialismo. Portanto, o processo de identificação desses servidores se mostrou ambivalente e a formação em Administração de Empresas foi um dos fatores que mais contribuiu com esse tipo de identificação.Escola Brasileira de Administração Pública e de Empresas da Fundação Getulio Vargas2018-05-04info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfapplication/pdfhttps://periodicos.fgv.br/cadernosebape/article/view/58911Cadernos EBAPE.BR; Vol. 16 No. 2 (2018); 186-203Cadernos EBAPE.BR; Vol. 16 Núm. 2 (2018); 186-203Cadernos EBAPE.BR; v. 16 n. 2 (2018); 186-2031679-3951reponame:Cadernos EBAPE.BRinstname:Fundação Getulio Vargas (FGV)instacron:FGVporenghttps://periodicos.fgv.br/cadernosebape/article/view/58911/71559https://periodicos.fgv.br/cadernosebape/article/view/58911/71560Copyright (c) 2018 Cadernos EBAPE.BRinfo:eu-repo/semantics/openAccessCastro, Denise GutierrezKubo, Edson Keyso de MirandaFarina, Milton Carlos2018-06-15T16:13:22Zoai:ojs.periodicos.fgv.br:article/58911Revistahttps://periodicos.fgv.br/cadernosebapehttps://periodicos.fgv.br/cadernosebape/oaicadernosebape@fgv.br||cadernosebape@fgv.br1679-39511679-3951opendoar:2024-05-13T10:00:00.311953Cadernos EBAPE.BR - Fundação Getulio Vargas (FGV)true
dc.title.none.fl_str_mv The performance of business managers in public agencies: organizational identification in the face of a businessoriented background
El desempeño de los administradores de empresas en organismos públicos: la identificación organizacional frente a una formación orientada a los negocios
A atuação de administradores de empresas em órgãos públicos: a identificação organizacional diante de uma formação voltada a negócios
title The performance of business managers in public agencies: organizational identification in the face of a businessoriented background
spellingShingle The performance of business managers in public agencies: organizational identification in the face of a businessoriented background
Castro, Denise Gutierrez
Organizational identification. Public Administration. Business Administration.
Identificación organizacional. Administración pública. Administración de empresas.
Identificação organizacional. Administração pública. Administração de empresas.
title_short The performance of business managers in public agencies: organizational identification in the face of a businessoriented background
title_full The performance of business managers in public agencies: organizational identification in the face of a businessoriented background
title_fullStr The performance of business managers in public agencies: organizational identification in the face of a businessoriented background
title_full_unstemmed The performance of business managers in public agencies: organizational identification in the face of a businessoriented background
title_sort The performance of business managers in public agencies: organizational identification in the face of a businessoriented background
author Castro, Denise Gutierrez
author_facet Castro, Denise Gutierrez
Kubo, Edson Keyso de Miranda
Farina, Milton Carlos
author_role author
author2 Kubo, Edson Keyso de Miranda
Farina, Milton Carlos
author2_role author
author
dc.contributor.author.fl_str_mv Castro, Denise Gutierrez
Kubo, Edson Keyso de Miranda
Farina, Milton Carlos
dc.subject.por.fl_str_mv Organizational identification. Public Administration. Business Administration.
Identificación organizacional. Administración pública. Administración de empresas.
Identificação organizacional. Administração pública. Administração de empresas.
topic Organizational identification. Public Administration. Business Administration.
Identificación organizacional. Administración pública. Administración de empresas.
Identificação organizacional. Administração pública. Administração de empresas.
description Organizational identification is a recurring theme in the study of behavioral aspects in different organizations. This research aims to analyze the identification of civil servants of a federal University, who are managers graduated in business administration. Through the observation of official documents, and semi-structured interviews analyzed with the software Atlas TI 7.0, and participant observation, a case study was carried out in a Brazilian Higher Education Institution of the Federal Government. The study counted on the support of the Rector and the approval of the institution’s Ethics Committee. The analysis for organizational identification was carried out using the proposed model based on a map of identification and a map of frustration (KREINER and ASHORTH, 2004; ROCHA and SILVA, 2007). Stability, quality of life, training opportunities, the flexibility to propose new workflows and living together with resourceful persons contribute to organizational identification. On the other hand, political decisions, lack of work continuity, absence of defined procedures, career plan, lack of planning of actions, communication problems, bureaucracy, uneven workload and knowledge of specific legislation leads to frustration, under the context of the managerial rationality. Therefore, the identification process of these civil servants was ambivalent and their educational background in business administration was one of the factors that contributed most to this identification.
publishDate 2018
dc.date.none.fl_str_mv 2018-05-04
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://periodicos.fgv.br/cadernosebape/article/view/58911
url https://periodicos.fgv.br/cadernosebape/article/view/58911
dc.language.iso.fl_str_mv por
eng
language por
eng
dc.relation.none.fl_str_mv https://periodicos.fgv.br/cadernosebape/article/view/58911/71559
https://periodicos.fgv.br/cadernosebape/article/view/58911/71560
dc.rights.driver.fl_str_mv Copyright (c) 2018 Cadernos EBAPE.BR
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2018 Cadernos EBAPE.BR
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
application/pdf
dc.publisher.none.fl_str_mv Escola Brasileira de Administração Pública e de Empresas da Fundação Getulio Vargas
publisher.none.fl_str_mv Escola Brasileira de Administração Pública e de Empresas da Fundação Getulio Vargas
dc.source.none.fl_str_mv Cadernos EBAPE.BR; Vol. 16 No. 2 (2018); 186-203
Cadernos EBAPE.BR; Vol. 16 Núm. 2 (2018); 186-203
Cadernos EBAPE.BR; v. 16 n. 2 (2018); 186-203
1679-3951
reponame:Cadernos EBAPE.BR
instname:Fundação Getulio Vargas (FGV)
instacron:FGV
instname_str Fundação Getulio Vargas (FGV)
instacron_str FGV
institution FGV
reponame_str Cadernos EBAPE.BR
collection Cadernos EBAPE.BR
repository.name.fl_str_mv Cadernos EBAPE.BR - Fundação Getulio Vargas (FGV)
repository.mail.fl_str_mv cadernosebape@fgv.br||cadernosebape@fgv.br
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