Elementos da cultura que dificultam a entrega de resultados em um órgão público da administração direta

Detalhes bibliográficos
Autor(a) principal: Azevedo, Isnar Pittan
Data de Publicação: 2015
Tipo de documento: Dissertação
Idioma: por
Título da fonte: Repositório Institucional do FGV (FGV Repositório Digital)
Texto Completo: http://hdl.handle.net/10438/14977
Resumo: This work falls within the field of discussions related to the impact of national culture on organizational culture, offering, through a case study, specifics of a Brazilian national government agency. The work is dedicated to achieving a diagnosis of the functioning features of that agency, in order to understand how cultural elements interfere in its capacity to deliver results. Starting from a theoretical framework that characterizes the traits of national culture in the Brazilian management style, as well as from the so-called 'intangibles' in management, the organizational dynamics of the agency in point were scrutinized, with a view to identifying the intangible liabilities that make it difficult for it to deliver. Through the lens of its own servants, thanks to twenty-one in-depth interviews, cultural and management specificities of the agency were identified, giving occasion to the discussion of topics such as: mission, strategic planning, leadership, processes and information technology, personnel, training and allocation of resources. The results of the analysis have led to the vision of a pressing need for the organization to deal with the human factor with a strategic vision, therefore creating a new capacity-building environment aimed at organizational excellence. Alternatives to launch the paving of this new path have been proposed, a path that would have as its main pillars the integration of people and their involvement in the search for results.
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spelling Azevedo, Isnar PittanEscolas::EBAPEMigueles, Carmen PiresAzevedo, Bonnie Moraes Manhães deGoia, Marisol Rodriguez2015-12-21T18:39:33Z2015-12-21T18:39:33Z2015-12-18AZEVEDO, Isnar Pittan. Elementos da cultura que dificultam a entrega de resultados em um órgão público da administração direta. Dissertação (Mestrado em Gestão Empresarial) - FGV - Fundação Getúlio Vargas, Rio de Janeiro, 2015.http://hdl.handle.net/10438/14977This work falls within the field of discussions related to the impact of national culture on organizational culture, offering, through a case study, specifics of a Brazilian national government agency. The work is dedicated to achieving a diagnosis of the functioning features of that agency, in order to understand how cultural elements interfere in its capacity to deliver results. Starting from a theoretical framework that characterizes the traits of national culture in the Brazilian management style, as well as from the so-called 'intangibles' in management, the organizational dynamics of the agency in point were scrutinized, with a view to identifying the intangible liabilities that make it difficult for it to deliver. Through the lens of its own servants, thanks to twenty-one in-depth interviews, cultural and management specificities of the agency were identified, giving occasion to the discussion of topics such as: mission, strategic planning, leadership, processes and information technology, personnel, training and allocation of resources. The results of the analysis have led to the vision of a pressing need for the organization to deal with the human factor with a strategic vision, therefore creating a new capacity-building environment aimed at organizational excellence. Alternatives to launch the paving of this new path have been proposed, a path that would have as its main pillars the integration of people and their involvement in the search for results.Esta dissertação se insere no campo dos debates que apontam para o impacto da cultura nacional sobre a cultura organizacional, oferecendo, por meio de um estudo de caso, especificidades de um órgão público brasileiro pertencente à administração direta. O trabalho é dedicado à realização de um diagnóstico, buscando compreender como elementos da cultura desse órgão dificultam a sua entrega de resultados. Partindo de um referencial teórico que caracteriza os traços da cultura nacional na maneira brasileira de administrar, assim como da abordagem dos chamados intangíveis na gestão, foi realizado um mergulho na dinâmica organizacional, procurando identificar os passivos intangíveis que dificultam a entrega de seus resultados. Por meio das lentes dos próprios servidores, obtidas a partir de vinte e uma entrevistas em profundidade, foram levantadas as especificidades de cultura e gestão no referido órgão, debatendo temas como: missão, planejamento estratégico, liderança, processos e tecnologia da informação, pessoas, treinamentos e alocação dos recursos. O resultado das análises conduziu para a visão de uma necessidade premente na organização de se tratar o fator humano em uma visão estratégica, criando-se um novo contexto capacitante em busca da excelência organizacional. Foram propostas alternativas para iniciar a pavimentação desse novo caminho, que tem como alicerces principais a integração e o envolvimento de pessoas na busca por resultados.porBrazilian cultureOrganization culturePublic managementIntangiblesCultura brasileiraCultura organizacionalAdministração públicaIntangíveisAdministração de empresasCultura organizacionalAdministração públicaElementos da cultura que dificultam a entrega de resultados em um órgão público da administração diretainfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisreponame:Repositório Institucional do FGV (FGV Repositório Digital)instname:Fundação Getulio Vargas (FGV)instacron:FGVinfo:eu-repo/semantics/openAccessORIGINALDissert Isnar 2015 12 04 (VERSAO A CATALOGAR)C.pdfDissert Isnar 2015 12 04 (VERSAO A 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dc.title.por.fl_str_mv Elementos da cultura que dificultam a entrega de resultados em um órgão público da administração direta
title Elementos da cultura que dificultam a entrega de resultados em um órgão público da administração direta
spellingShingle Elementos da cultura que dificultam a entrega de resultados em um órgão público da administração direta
Azevedo, Isnar Pittan
Brazilian culture
Organization culture
Public management
Intangibles
Cultura brasileira
Cultura organizacional
Administração pública
Intangíveis
Administração de empresas
Cultura organizacional
Administração pública
title_short Elementos da cultura que dificultam a entrega de resultados em um órgão público da administração direta
title_full Elementos da cultura que dificultam a entrega de resultados em um órgão público da administração direta
title_fullStr Elementos da cultura que dificultam a entrega de resultados em um órgão público da administração direta
title_full_unstemmed Elementos da cultura que dificultam a entrega de resultados em um órgão público da administração direta
title_sort Elementos da cultura que dificultam a entrega de resultados em um órgão público da administração direta
author Azevedo, Isnar Pittan
author_facet Azevedo, Isnar Pittan
author_role author
dc.contributor.unidadefgv.por.fl_str_mv Escolas::EBAPE
dc.contributor.member.none.fl_str_mv Migueles, Carmen Pires
Azevedo, Bonnie Moraes Manhães de
dc.contributor.author.fl_str_mv Azevedo, Isnar Pittan
dc.contributor.advisor1.fl_str_mv Goia, Marisol Rodriguez
contributor_str_mv Goia, Marisol Rodriguez
dc.subject.eng.fl_str_mv Brazilian culture
Organization culture
Public management
Intangibles
topic Brazilian culture
Organization culture
Public management
Intangibles
Cultura brasileira
Cultura organizacional
Administração pública
Intangíveis
Administração de empresas
Cultura organizacional
Administração pública
dc.subject.por.fl_str_mv Cultura brasileira
Cultura organizacional
Administração pública
Intangíveis
dc.subject.area.por.fl_str_mv Administração de empresas
dc.subject.bibliodata.por.fl_str_mv Cultura organizacional
Administração pública
description This work falls within the field of discussions related to the impact of national culture on organizational culture, offering, through a case study, specifics of a Brazilian national government agency. The work is dedicated to achieving a diagnosis of the functioning features of that agency, in order to understand how cultural elements interfere in its capacity to deliver results. Starting from a theoretical framework that characterizes the traits of national culture in the Brazilian management style, as well as from the so-called 'intangibles' in management, the organizational dynamics of the agency in point were scrutinized, with a view to identifying the intangible liabilities that make it difficult for it to deliver. Through the lens of its own servants, thanks to twenty-one in-depth interviews, cultural and management specificities of the agency were identified, giving occasion to the discussion of topics such as: mission, strategic planning, leadership, processes and information technology, personnel, training and allocation of resources. The results of the analysis have led to the vision of a pressing need for the organization to deal with the human factor with a strategic vision, therefore creating a new capacity-building environment aimed at organizational excellence. Alternatives to launch the paving of this new path have been proposed, a path that would have as its main pillars the integration of people and their involvement in the search for results.
publishDate 2015
dc.date.accessioned.fl_str_mv 2015-12-21T18:39:33Z
dc.date.available.fl_str_mv 2015-12-21T18:39:33Z
dc.date.issued.fl_str_mv 2015-12-18
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
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status_str publishedVersion
dc.identifier.citation.fl_str_mv AZEVEDO, Isnar Pittan. Elementos da cultura que dificultam a entrega de resultados em um órgão público da administração direta. Dissertação (Mestrado em Gestão Empresarial) - FGV - Fundação Getúlio Vargas, Rio de Janeiro, 2015.
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10438/14977
identifier_str_mv AZEVEDO, Isnar Pittan. Elementos da cultura que dificultam a entrega de resultados em um órgão público da administração direta. Dissertação (Mestrado em Gestão Empresarial) - FGV - Fundação Getúlio Vargas, Rio de Janeiro, 2015.
url http://hdl.handle.net/10438/14977
dc.language.iso.fl_str_mv por
language por
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
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collection Repositório Institucional do FGV (FGV Repositório Digital)
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https://repositorio.fgv.br/bitstreams/e7b44b94-cab0-4736-b948-c6b052f49d4b/download
https://repositorio.fgv.br/bitstreams/813d3296-18bf-44fe-b663-35ac9608c360/download
https://repositorio.fgv.br/bitstreams/7c12bff1-b1df-40fb-ae5e-b95fc7246d36/download
bitstream.checksum.fl_str_mv 1ea336be0741e06974ee775a1a5baa55
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bitstream.checksumAlgorithm.fl_str_mv MD5
MD5
MD5
MD5
repository.name.fl_str_mv Repositório Institucional do FGV (FGV Repositório Digital) - Fundação Getulio Vargas (FGV)
repository.mail.fl_str_mv
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