Elementos da cultura que dificultam a entrega de resultados em um órgão público da administração direta
Autor(a) principal: | |
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Data de Publicação: | 2015 |
Tipo de documento: | Dissertação |
Idioma: | por |
Título da fonte: | Repositório Institucional do FGV (FGV Repositório Digital) |
Texto Completo: | http://hdl.handle.net/10438/14977 |
Resumo: | This work falls within the field of discussions related to the impact of national culture on organizational culture, offering, through a case study, specifics of a Brazilian national government agency. The work is dedicated to achieving a diagnosis of the functioning features of that agency, in order to understand how cultural elements interfere in its capacity to deliver results. Starting from a theoretical framework that characterizes the traits of national culture in the Brazilian management style, as well as from the so-called 'intangibles' in management, the organizational dynamics of the agency in point were scrutinized, with a view to identifying the intangible liabilities that make it difficult for it to deliver. Through the lens of its own servants, thanks to twenty-one in-depth interviews, cultural and management specificities of the agency were identified, giving occasion to the discussion of topics such as: mission, strategic planning, leadership, processes and information technology, personnel, training and allocation of resources. The results of the analysis have led to the vision of a pressing need for the organization to deal with the human factor with a strategic vision, therefore creating a new capacity-building environment aimed at organizational excellence. Alternatives to launch the paving of this new path have been proposed, a path that would have as its main pillars the integration of people and their involvement in the search for results. |
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Azevedo, Isnar PittanEscolas::EBAPEMigueles, Carmen PiresAzevedo, Bonnie Moraes Manhães deGoia, Marisol Rodriguez2015-12-21T18:39:33Z2015-12-21T18:39:33Z2015-12-18AZEVEDO, Isnar Pittan. Elementos da cultura que dificultam a entrega de resultados em um órgão público da administração direta. Dissertação (Mestrado em Gestão Empresarial) - FGV - Fundação Getúlio Vargas, Rio de Janeiro, 2015.http://hdl.handle.net/10438/14977This work falls within the field of discussions related to the impact of national culture on organizational culture, offering, through a case study, specifics of a Brazilian national government agency. The work is dedicated to achieving a diagnosis of the functioning features of that agency, in order to understand how cultural elements interfere in its capacity to deliver results. Starting from a theoretical framework that characterizes the traits of national culture in the Brazilian management style, as well as from the so-called 'intangibles' in management, the organizational dynamics of the agency in point were scrutinized, with a view to identifying the intangible liabilities that make it difficult for it to deliver. Through the lens of its own servants, thanks to twenty-one in-depth interviews, cultural and management specificities of the agency were identified, giving occasion to the discussion of topics such as: mission, strategic planning, leadership, processes and information technology, personnel, training and allocation of resources. The results of the analysis have led to the vision of a pressing need for the organization to deal with the human factor with a strategic vision, therefore creating a new capacity-building environment aimed at organizational excellence. Alternatives to launch the paving of this new path have been proposed, a path that would have as its main pillars the integration of people and their involvement in the search for results.Esta dissertação se insere no campo dos debates que apontam para o impacto da cultura nacional sobre a cultura organizacional, oferecendo, por meio de um estudo de caso, especificidades de um órgão público brasileiro pertencente à administração direta. O trabalho é dedicado à realização de um diagnóstico, buscando compreender como elementos da cultura desse órgão dificultam a sua entrega de resultados. Partindo de um referencial teórico que caracteriza os traços da cultura nacional na maneira brasileira de administrar, assim como da abordagem dos chamados intangíveis na gestão, foi realizado um mergulho na dinâmica organizacional, procurando identificar os passivos intangíveis que dificultam a entrega de seus resultados. Por meio das lentes dos próprios servidores, obtidas a partir de vinte e uma entrevistas em profundidade, foram levantadas as especificidades de cultura e gestão no referido órgão, debatendo temas como: missão, planejamento estratégico, liderança, processos e tecnologia da informação, pessoas, treinamentos e alocação dos recursos. O resultado das análises conduziu para a visão de uma necessidade premente na organização de se tratar o fator humano em uma visão estratégica, criando-se um novo contexto capacitante em busca da excelência organizacional. Foram propostas alternativas para iniciar a pavimentação desse novo caminho, que tem como alicerces principais a integração e o envolvimento de pessoas na busca por resultados.porBrazilian cultureOrganization culturePublic managementIntangiblesCultura brasileiraCultura organizacionalAdministração públicaIntangíveisAdministração de empresasCultura organizacionalAdministração públicaElementos da cultura que dificultam a entrega de resultados em um órgão público da administração diretainfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisreponame:Repositório Institucional do FGV (FGV Repositório Digital)instname:Fundação Getulio Vargas (FGV)instacron:FGVinfo:eu-repo/semantics/openAccessORIGINALDissert Isnar 2015 12 04 (VERSAO A CATALOGAR)C.pdfDissert Isnar 2015 12 04 (VERSAO A 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|
dc.title.por.fl_str_mv |
Elementos da cultura que dificultam a entrega de resultados em um órgão público da administração direta |
title |
Elementos da cultura que dificultam a entrega de resultados em um órgão público da administração direta |
spellingShingle |
Elementos da cultura que dificultam a entrega de resultados em um órgão público da administração direta Azevedo, Isnar Pittan Brazilian culture Organization culture Public management Intangibles Cultura brasileira Cultura organizacional Administração pública Intangíveis Administração de empresas Cultura organizacional Administração pública |
title_short |
Elementos da cultura que dificultam a entrega de resultados em um órgão público da administração direta |
title_full |
Elementos da cultura que dificultam a entrega de resultados em um órgão público da administração direta |
title_fullStr |
Elementos da cultura que dificultam a entrega de resultados em um órgão público da administração direta |
title_full_unstemmed |
Elementos da cultura que dificultam a entrega de resultados em um órgão público da administração direta |
title_sort |
Elementos da cultura que dificultam a entrega de resultados em um órgão público da administração direta |
author |
Azevedo, Isnar Pittan |
author_facet |
Azevedo, Isnar Pittan |
author_role |
author |
dc.contributor.unidadefgv.por.fl_str_mv |
Escolas::EBAPE |
dc.contributor.member.none.fl_str_mv |
Migueles, Carmen Pires Azevedo, Bonnie Moraes Manhães de |
dc.contributor.author.fl_str_mv |
Azevedo, Isnar Pittan |
dc.contributor.advisor1.fl_str_mv |
Goia, Marisol Rodriguez |
contributor_str_mv |
Goia, Marisol Rodriguez |
dc.subject.eng.fl_str_mv |
Brazilian culture Organization culture Public management Intangibles |
topic |
Brazilian culture Organization culture Public management Intangibles Cultura brasileira Cultura organizacional Administração pública Intangíveis Administração de empresas Cultura organizacional Administração pública |
dc.subject.por.fl_str_mv |
Cultura brasileira Cultura organizacional Administração pública Intangíveis |
dc.subject.area.por.fl_str_mv |
Administração de empresas |
dc.subject.bibliodata.por.fl_str_mv |
Cultura organizacional Administração pública |
description |
This work falls within the field of discussions related to the impact of national culture on organizational culture, offering, through a case study, specifics of a Brazilian national government agency. The work is dedicated to achieving a diagnosis of the functioning features of that agency, in order to understand how cultural elements interfere in its capacity to deliver results. Starting from a theoretical framework that characterizes the traits of national culture in the Brazilian management style, as well as from the so-called 'intangibles' in management, the organizational dynamics of the agency in point were scrutinized, with a view to identifying the intangible liabilities that make it difficult for it to deliver. Through the lens of its own servants, thanks to twenty-one in-depth interviews, cultural and management specificities of the agency were identified, giving occasion to the discussion of topics such as: mission, strategic planning, leadership, processes and information technology, personnel, training and allocation of resources. The results of the analysis have led to the vision of a pressing need for the organization to deal with the human factor with a strategic vision, therefore creating a new capacity-building environment aimed at organizational excellence. Alternatives to launch the paving of this new path have been proposed, a path that would have as its main pillars the integration of people and their involvement in the search for results. |
publishDate |
2015 |
dc.date.accessioned.fl_str_mv |
2015-12-21T18:39:33Z |
dc.date.available.fl_str_mv |
2015-12-21T18:39:33Z |
dc.date.issued.fl_str_mv |
2015-12-18 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
AZEVEDO, Isnar Pittan. Elementos da cultura que dificultam a entrega de resultados em um órgão público da administração direta. Dissertação (Mestrado em Gestão Empresarial) - FGV - Fundação Getúlio Vargas, Rio de Janeiro, 2015. |
dc.identifier.uri.fl_str_mv |
http://hdl.handle.net/10438/14977 |
identifier_str_mv |
AZEVEDO, Isnar Pittan. Elementos da cultura que dificultam a entrega de resultados em um órgão público da administração direta. Dissertação (Mestrado em Gestão Empresarial) - FGV - Fundação Getúlio Vargas, Rio de Janeiro, 2015. |
url |
http://hdl.handle.net/10438/14977 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.source.none.fl_str_mv |
reponame:Repositório Institucional do FGV (FGV Repositório Digital) instname:Fundação Getulio Vargas (FGV) instacron:FGV |
instname_str |
Fundação Getulio Vargas (FGV) |
instacron_str |
FGV |
institution |
FGV |
reponame_str |
Repositório Institucional do FGV (FGV Repositório Digital) |
collection |
Repositório Institucional do FGV (FGV Repositório Digital) |
bitstream.url.fl_str_mv |
https://repositorio.fgv.br/bitstreams/1a589f73-ab6a-4d96-b4fa-732cdf1bc5df/download https://repositorio.fgv.br/bitstreams/e7b44b94-cab0-4736-b948-c6b052f49d4b/download https://repositorio.fgv.br/bitstreams/813d3296-18bf-44fe-b663-35ac9608c360/download https://repositorio.fgv.br/bitstreams/7c12bff1-b1df-40fb-ae5e-b95fc7246d36/download |
bitstream.checksum.fl_str_mv |
1ea336be0741e06974ee775a1a5baa55 dfb340242cced38a6cca06c627998fa1 c72a44655f5c0c037967160ff8cf9c69 647d03d1dfbcd03c0ca5ed31704cc4a3 |
bitstream.checksumAlgorithm.fl_str_mv |
MD5 MD5 MD5 MD5 |
repository.name.fl_str_mv |
Repositório Institucional do FGV (FGV Repositório Digital) - Fundação Getulio Vargas (FGV) |
repository.mail.fl_str_mv |
|
_version_ |
1813797867448434688 |