How much is information worth? : calculating the economic value of a library’s services

Detalhes bibliográficos
Autor(a) principal: França, Maira Nani
Data de Publicação: 2017
Outros Autores: Souza, Kelma Patrícia de, Portela, Patrícia
Tipo de documento: Artigo
Idioma: por
Título da fonte: Revista Brasileira de Direito Civil (Online)
Texto Completo: https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8647803
Resumo: The benefits of the services offered by an informational unit have been characterized by the desired outcome, such as the effective response from a user. These values are made up of enough concrete data if expressed in monetary terms, that is, finding out which is the cost to provide such services. Assigning value to each of the information services offered by university libraries and measuring it are one of the most challenging and less applied managerial tasks in information environments. This paper aims to assign economic value to the services provided by a Brazilian university library, developing a tool that will assist managers in decision -making and evaluation of informational units in order to guarantee the quality of services provided. 
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spelling How much is information worth? : calculating the economic value of a library’s servicesQuanto vale a informação? : calculando o valor econômico dos serviços de uma bibliotecaInformation costsInformation servicesUniversities librariesPlanningEvaluationFederal University of UberlândiaManagement.Custo da informaçãoServiço de informaçãoBibliotecas universitáriasPlanejamentoAvaliaçãoUniversidade Federal de UberlândiaGestãoThe benefits of the services offered by an informational unit have been characterized by the desired outcome, such as the effective response from a user. These values are made up of enough concrete data if expressed in monetary terms, that is, finding out which is the cost to provide such services. Assigning value to each of the information services offered by university libraries and measuring it are one of the most challenging and less applied managerial tasks in information environments. This paper aims to assign economic value to the services provided by a Brazilian university library, developing a tool that will assist managers in decision -making and evaluation of informational units in order to guarantee the quality of services provided. Os benefícios dos serviços oferecidos por uma unidade informacional têm sido caracterizados pelos resultados desejados como, por exemplo, a resposta efetiva de uma questão pelo usuário sendo os valores constituídos de dados bastantes concretos se considerados em termos monetários, ou seja, qual é o custo para disponibilizar tais serviços. Atribuir e medir valor a cada um dos serviços informacionais oferecidos pelas bibliotecas universitárias é uma das tarefas gerenciais mais desafiadoras e menos aplicadas nos ambientes informacionais. Com este trabalho objetiva-se atribuir valor econômico aos serviços prestados por uma biblioteca universitária brasileira, a fim de desenvolver uma ferramenta que venha auxiliar os gestores nos processos de tomada de decisão e avaliação das unidades informacionais visando a garantia da qualidade dos serviços prestados.Universidade Estadual de Campinas2017-01-31info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionTexttoinfo:eu-repo/semantics/otherapplication/pdfapplication/pdfapplication/xmlhttps://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/864780310.20396/rdbci.v15i1.8647803RDBCI: Digital Journal of Library and Information Science; Vol. 15 No. 1 (2017): Use, study and culture of bibliometric methods; 265-281RDBCI: Revista Digital de Biblioteconomia e Ciência da Informação; v. 15 n. 1 (2017): jan./abr.: Uso, estudo e a cultura dos métodos bibliométricos; 265-2811678-765Xreponame:Revista Brasileira de Direito Civil (Online)instname:Instituto Brasileiro de Direito Civil (IBDCivil)instacron:Instituto Brasileiro de Direito Civilporhttps://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8647803/pdfhttps://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8647803/pdf_1https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8647803/xmlBrasil; ContemporâneoBrazil; ContemporaryCopyright (c) 2017 Maira Nani França, Kelma Patrícia de Souza, Patrícia Portelahttps://creativecommons.org/licenses/by/4.0info:eu-repo/semantics/openAccessFrança, Maira NaniSouza, Kelma Patrícia dePortela, Patrícia2022-08-16T14:38:41Zoai:ojs.periodicos.sbu.unicamp.br:article/8647803Revistahttps://rbdcivil.ibdcivil.org.br/rbdchttps://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/oai||rbdcivil@ibdcivil.org.br2358-69742358-6974opendoar:2022-08-16T14:38:41Revista Brasileira de Direito Civil (Online) - Instituto Brasileiro de Direito Civil (IBDCivil)false
dc.title.none.fl_str_mv How much is information worth? : calculating the economic value of a library’s services
Quanto vale a informação? : calculando o valor econômico dos serviços de uma biblioteca
title How much is information worth? : calculating the economic value of a library’s services
spellingShingle How much is information worth? : calculating the economic value of a library’s services
França, Maira Nani
Information costs
Information services
Universities libraries
Planning
Evaluation
Federal University of Uberlândia
Management.
Custo da informação
Serviço de informação
Bibliotecas universitárias
Planejamento
Avaliação
Universidade Federal de Uberlândia
Gestão
title_short How much is information worth? : calculating the economic value of a library’s services
title_full How much is information worth? : calculating the economic value of a library’s services
title_fullStr How much is information worth? : calculating the economic value of a library’s services
title_full_unstemmed How much is information worth? : calculating the economic value of a library’s services
title_sort How much is information worth? : calculating the economic value of a library’s services
author França, Maira Nani
author_facet França, Maira Nani
Souza, Kelma Patrícia de
Portela, Patrícia
author_role author
author2 Souza, Kelma Patrícia de
Portela, Patrícia
author2_role author
author
dc.contributor.author.fl_str_mv França, Maira Nani
Souza, Kelma Patrícia de
Portela, Patrícia
dc.subject.por.fl_str_mv Information costs
Information services
Universities libraries
Planning
Evaluation
Federal University of Uberlândia
Management.
Custo da informação
Serviço de informação
Bibliotecas universitárias
Planejamento
Avaliação
Universidade Federal de Uberlândia
Gestão
topic Information costs
Information services
Universities libraries
Planning
Evaluation
Federal University of Uberlândia
Management.
Custo da informação
Serviço de informação
Bibliotecas universitárias
Planejamento
Avaliação
Universidade Federal de Uberlândia
Gestão
description The benefits of the services offered by an informational unit have been characterized by the desired outcome, such as the effective response from a user. These values are made up of enough concrete data if expressed in monetary terms, that is, finding out which is the cost to provide such services. Assigning value to each of the information services offered by university libraries and measuring it are one of the most challenging and less applied managerial tasks in information environments. This paper aims to assign economic value to the services provided by a Brazilian university library, developing a tool that will assist managers in decision -making and evaluation of informational units in order to guarantee the quality of services provided. 
publishDate 2017
dc.date.none.fl_str_mv 2017-01-31
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
Textto
info:eu-repo/semantics/other
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8647803
10.20396/rdbci.v15i1.8647803
url https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8647803
identifier_str_mv 10.20396/rdbci.v15i1.8647803
dc.language.iso.fl_str_mv por
language por
dc.relation.none.fl_str_mv https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8647803/pdf
https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8647803/pdf_1
https://periodicos.sbu.unicamp.br/ojs/index.php/rdbci/article/view/8647803/xml
dc.rights.driver.fl_str_mv Copyright (c) 2017 Maira Nani França, Kelma Patrícia de Souza, Patrícia Portela
https://creativecommons.org/licenses/by/4.0
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2017 Maira Nani França, Kelma Patrícia de Souza, Patrícia Portela
https://creativecommons.org/licenses/by/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
application/pdf
application/xml
dc.coverage.none.fl_str_mv Brasil; Contemporâneo
Brazil; Contemporary
dc.publisher.none.fl_str_mv Universidade Estadual de Campinas
publisher.none.fl_str_mv Universidade Estadual de Campinas
dc.source.none.fl_str_mv RDBCI: Digital Journal of Library and Information Science; Vol. 15 No. 1 (2017): Use, study and culture of bibliometric methods; 265-281
RDBCI: Revista Digital de Biblioteconomia e Ciência da Informação; v. 15 n. 1 (2017): jan./abr.: Uso, estudo e a cultura dos métodos bibliométricos; 265-281
1678-765X
reponame:Revista Brasileira de Direito Civil (Online)
instname:Instituto Brasileiro de Direito Civil (IBDCivil)
instacron:Instituto Brasileiro de Direito Civil
instname_str Instituto Brasileiro de Direito Civil (IBDCivil)
instacron_str Instituto Brasileiro de Direito Civil
institution Instituto Brasileiro de Direito Civil
reponame_str Revista Brasileira de Direito Civil (Online)
collection Revista Brasileira de Direito Civil (Online)
repository.name.fl_str_mv Revista Brasileira de Direito Civil (Online) - Instituto Brasileiro de Direito Civil (IBDCivil)
repository.mail.fl_str_mv ||rbdcivil@ibdcivil.org.br
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