Order of emergency orders in a company of distribution of electrical energy
Autor(a) principal: | |
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Data de Publicação: | 2019 |
Outros Autores: | , , , , |
Tipo de documento: | Artigo |
Idioma: | eng |
Título da fonte: | Independent Journal of Management & Production |
Texto Completo: | http://www.ijmp.jor.br/index.php/ijmp/article/view/968 |
Resumo: | The emergence of emergency orders, in the course of services already underway, in an electricity distribution concessionaire is inevitable, characterizing a dynamic scenario. Minimizing the delays resulting from these emergencies is a challenge for companies that provide this type of service. In this way, such companies need strategies to meet the needs of customers while meeting regulatory requirements. Aiming at this routing problem, the following work aims to identify evaluation criteria in the dispatch of these emergency orders and the impacts that these criteria will result in the execution times of these work orders in an electricity distribution company. As findings of this research, we verify that the demand exceeds the capacity of the teams and that the orders end up being passed on to the next day. Through the criteria, it was possible to prioritize commercial and emergency orders and analyze the impact generated. |
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Independent Journal of Management & Production |
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Order of emergency orders in a company of distribution of electrical energyEmergency OrdersDynamic Vehicle RoutingDistribution ConcessionairesDecision CriteriaThe emergence of emergency orders, in the course of services already underway, in an electricity distribution concessionaire is inevitable, characterizing a dynamic scenario. Minimizing the delays resulting from these emergencies is a challenge for companies that provide this type of service. In this way, such companies need strategies to meet the needs of customers while meeting regulatory requirements. Aiming at this routing problem, the following work aims to identify evaluation criteria in the dispatch of these emergency orders and the impacts that these criteria will result in the execution times of these work orders in an electricity distribution company. As findings of this research, we verify that the demand exceeds the capacity of the teams and that the orders end up being passed on to the next day. Through the criteria, it was possible to prioritize commercial and emergency orders and analyze the impact generated.Independent2019-08-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdftext/htmlhttp://www.ijmp.jor.br/index.php/ijmp/article/view/96810.14807/ijmp.v10i4.968Independent Journal of Management & Production; Vol. 10 No. 4 (2019): Independent Journal of Management & Production (Special Edition IFLOG); 1250-12702236-269X2236-269Xreponame:Independent Journal of Management & Productioninstname:Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP)instacron:IJM&Penghttp://www.ijmp.jor.br/index.php/ijmp/article/view/968/1111http://www.ijmp.jor.br/index.php/ijmp/article/view/968/1122Copyright (c) 2019 Gustavo Stamm, Andre Missaggia, Bruno Miranda Santos, Franco Silveira, Paulo Rodrigues, Filipe Molinarinfo:eu-repo/semantics/openAccessStamm, GustavoMissaggia, AndreSantos, Bruno MirandaSilveira, FrancoRodrigues, Paulo Cesar ChagasMolinar, Filipe2019-11-01T03:21:40Zoai:www.ijmp.jor.br:article/968Revistahttp://www.ijmp.jor.br/PUBhttp://www.ijmp.jor.br/index.php/ijmp/oaiijmp@ijmp.jor.br||paulo@paulorodrigues.pro.br||2236-269X2236-269Xopendoar:2019-11-01T03:21:40Independent Journal of Management & Production - Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP)false |
dc.title.none.fl_str_mv |
Order of emergency orders in a company of distribution of electrical energy |
title |
Order of emergency orders in a company of distribution of electrical energy |
spellingShingle |
Order of emergency orders in a company of distribution of electrical energy Stamm, Gustavo Emergency Orders Dynamic Vehicle Routing Distribution Concessionaires Decision Criteria |
title_short |
Order of emergency orders in a company of distribution of electrical energy |
title_full |
Order of emergency orders in a company of distribution of electrical energy |
title_fullStr |
Order of emergency orders in a company of distribution of electrical energy |
title_full_unstemmed |
Order of emergency orders in a company of distribution of electrical energy |
title_sort |
Order of emergency orders in a company of distribution of electrical energy |
author |
Stamm, Gustavo |
author_facet |
Stamm, Gustavo Missaggia, Andre Santos, Bruno Miranda Silveira, Franco Rodrigues, Paulo Cesar Chagas Molinar, Filipe |
author_role |
author |
author2 |
Missaggia, Andre Santos, Bruno Miranda Silveira, Franco Rodrigues, Paulo Cesar Chagas Molinar, Filipe |
author2_role |
author author author author author |
dc.contributor.author.fl_str_mv |
Stamm, Gustavo Missaggia, Andre Santos, Bruno Miranda Silveira, Franco Rodrigues, Paulo Cesar Chagas Molinar, Filipe |
dc.subject.por.fl_str_mv |
Emergency Orders Dynamic Vehicle Routing Distribution Concessionaires Decision Criteria |
topic |
Emergency Orders Dynamic Vehicle Routing Distribution Concessionaires Decision Criteria |
description |
The emergence of emergency orders, in the course of services already underway, in an electricity distribution concessionaire is inevitable, characterizing a dynamic scenario. Minimizing the delays resulting from these emergencies is a challenge for companies that provide this type of service. In this way, such companies need strategies to meet the needs of customers while meeting regulatory requirements. Aiming at this routing problem, the following work aims to identify evaluation criteria in the dispatch of these emergency orders and the impacts that these criteria will result in the execution times of these work orders in an electricity distribution company. As findings of this research, we verify that the demand exceeds the capacity of the teams and that the orders end up being passed on to the next day. Through the criteria, it was possible to prioritize commercial and emergency orders and analyze the impact generated. |
publishDate |
2019 |
dc.date.none.fl_str_mv |
2019-08-01 |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/article info:eu-repo/semantics/publishedVersion |
format |
article |
status_str |
publishedVersion |
dc.identifier.uri.fl_str_mv |
http://www.ijmp.jor.br/index.php/ijmp/article/view/968 10.14807/ijmp.v10i4.968 |
url |
http://www.ijmp.jor.br/index.php/ijmp/article/view/968 |
identifier_str_mv |
10.14807/ijmp.v10i4.968 |
dc.language.iso.fl_str_mv |
eng |
language |
eng |
dc.relation.none.fl_str_mv |
http://www.ijmp.jor.br/index.php/ijmp/article/view/968/1111 http://www.ijmp.jor.br/index.php/ijmp/article/view/968/1122 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf text/html |
dc.publisher.none.fl_str_mv |
Independent |
publisher.none.fl_str_mv |
Independent |
dc.source.none.fl_str_mv |
Independent Journal of Management & Production; Vol. 10 No. 4 (2019): Independent Journal of Management & Production (Special Edition IFLOG); 1250-1270 2236-269X 2236-269X reponame:Independent Journal of Management & Production instname:Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP) instacron:IJM&P |
instname_str |
Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP) |
instacron_str |
IJM&P |
institution |
IJM&P |
reponame_str |
Independent Journal of Management & Production |
collection |
Independent Journal of Management & Production |
repository.name.fl_str_mv |
Independent Journal of Management & Production - Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP) |
repository.mail.fl_str_mv |
ijmp@ijmp.jor.br||paulo@paulorodrigues.pro.br|| |
_version_ |
1797220492270108672 |