Development of a web application for the optimization of administrative processes: application of the lean methodology for priority classification

Detalhes bibliográficos
Autor(a) principal: Nacife, Jean Marc
Data de Publicação: 2022
Outros Autores: Cruz, José Elenilson, Barbosa, Kennedy de Araújo, da Silva, Fabio Francisco, Cardoso, Flávio Manoel Coelho Borges, Souza, Marcos de Moraes, Faria, Luana Queiros
Tipo de documento: Artigo
Idioma: eng
Título da fonte: Independent Journal of Management & Production
Texto Completo: http://www.ijmp.jor.br/index.php/ijmp/article/view/1800
Resumo: This study is part of the context of the Research Project signed between the Ministry of Agriculture, Livestock and Supply (MAPA) and the Federal Institute of Education, Science and Technology Goiano (IF Goiano) for the development of methodologies with a view to implement and operate an agreement monitoring center. Its objective is to present the tool (software) developed via web to organize the structure of the chain of value of the Ministry of Agriculture's system of agreements, map performance indicators and classify process optimization priorities, based on parameters of efficiency and effectiveness of the reengineering processes. This is applied research in the empirical scenario of the Agreements Sector of MAPA, which uses the case study procedure to achieve its objective. The software development is based on the theoretical framework of Business Process Management (BPM) and Lean Six Sigma, with the application of the GUT Matrix tool and the Eisenhower Matrix for decision making. The primary data were collected through unstructured interviews with nine key informants working in the macro-processes of formalization, execution and monitoring and rendering of accounts of agreements. The results contain the characterization of the MAPA agreement area, highlighting the main activities carried out in the three macroprocesses, the description of the modelling characteristics and functionalities of the developed software and the discussion of benefits arising from the application of information technologies to the Business Process Management (BPM).  It can be inferred that the Lean methodology is plausible as a logical “production line”, since it is adaptable to a structured algorithm, which provides an orderly solution of problems focused on continuous improvement.
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spelling Development of a web application for the optimization of administrative processes: application of the lean methodology for priority classificationBusiness Process ManagementLean Six SigmaSoftwareBPMThis study is part of the context of the Research Project signed between the Ministry of Agriculture, Livestock and Supply (MAPA) and the Federal Institute of Education, Science and Technology Goiano (IF Goiano) for the development of methodologies with a view to implement and operate an agreement monitoring center. Its objective is to present the tool (software) developed via web to organize the structure of the chain of value of the Ministry of Agriculture's system of agreements, map performance indicators and classify process optimization priorities, based on parameters of efficiency and effectiveness of the reengineering processes. This is applied research in the empirical scenario of the Agreements Sector of MAPA, which uses the case study procedure to achieve its objective. The software development is based on the theoretical framework of Business Process Management (BPM) and Lean Six Sigma, with the application of the GUT Matrix tool and the Eisenhower Matrix for decision making. The primary data were collected through unstructured interviews with nine key informants working in the macro-processes of formalization, execution and monitoring and rendering of accounts of agreements. The results contain the characterization of the MAPA agreement area, highlighting the main activities carried out in the three macroprocesses, the description of the modelling characteristics and functionalities of the developed software and the discussion of benefits arising from the application of information technologies to the Business Process Management (BPM).  It can be inferred that the Lean methodology is plausible as a logical “production line”, since it is adaptable to a structured algorithm, which provides an orderly solution of problems focused on continuous improvement.Independent2022-07-01info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfhttp://www.ijmp.jor.br/index.php/ijmp/article/view/180010.14807/ijmp.v13i5.1800Independent Journal of Management & Production; Vol. 13 No. 5 (2022): Independent Journal of Management & Production; 1300-13222236-269X2236-269Xreponame:Independent Journal of Management & Productioninstname:Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP)instacron:IJM&Penghttp://www.ijmp.jor.br/index.php/ijmp/article/view/1800/2217Copyright (c) 2021 Jean Marc Nacife, José Elenilson Cruz, Kennedy de Araújo Barbosa, Fabio Francisco da Silva, Flávio Manoel Coelho Borges Cardosohttp://creativecommons.org/licenses/by-nc-sa/4.0info:eu-repo/semantics/openAccessNacife, Jean MarcCruz, José ElenilsonBarbosa, Kennedy de Araújo da Silva, Fabio Francisco Cardoso, Flávio Manoel Coelho Borges Souza, Marcos de MoraesFaria, Luana Queiros2022-07-01T14:47:47Zoai:www.ijmp.jor.br:article/1800Revistahttp://www.ijmp.jor.br/PUBhttp://www.ijmp.jor.br/index.php/ijmp/oaiijmp@ijmp.jor.br||paulo@paulorodrigues.pro.br||2236-269X2236-269Xopendoar:2022-07-01T14:47:47Independent Journal of Management & Production - Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP)false
dc.title.none.fl_str_mv Development of a web application for the optimization of administrative processes: application of the lean methodology for priority classification
title Development of a web application for the optimization of administrative processes: application of the lean methodology for priority classification
spellingShingle Development of a web application for the optimization of administrative processes: application of the lean methodology for priority classification
Nacife, Jean Marc
Business Process Management
Lean Six Sigma
Software
BPM
title_short Development of a web application for the optimization of administrative processes: application of the lean methodology for priority classification
title_full Development of a web application for the optimization of administrative processes: application of the lean methodology for priority classification
title_fullStr Development of a web application for the optimization of administrative processes: application of the lean methodology for priority classification
title_full_unstemmed Development of a web application for the optimization of administrative processes: application of the lean methodology for priority classification
title_sort Development of a web application for the optimization of administrative processes: application of the lean methodology for priority classification
author Nacife, Jean Marc
author_facet Nacife, Jean Marc
Cruz, José Elenilson
Barbosa, Kennedy de Araújo
da Silva, Fabio Francisco
Cardoso, Flávio Manoel Coelho Borges
Souza, Marcos de Moraes
Faria, Luana Queiros
author_role author
author2 Cruz, José Elenilson
Barbosa, Kennedy de Araújo
da Silva, Fabio Francisco
Cardoso, Flávio Manoel Coelho Borges
Souza, Marcos de Moraes
Faria, Luana Queiros
author2_role author
author
author
author
author
author
dc.contributor.author.fl_str_mv Nacife, Jean Marc
Cruz, José Elenilson
Barbosa, Kennedy de Araújo
da Silva, Fabio Francisco
Cardoso, Flávio Manoel Coelho Borges
Souza, Marcos de Moraes
Faria, Luana Queiros
dc.subject.por.fl_str_mv Business Process Management
Lean Six Sigma
Software
BPM
topic Business Process Management
Lean Six Sigma
Software
BPM
description This study is part of the context of the Research Project signed between the Ministry of Agriculture, Livestock and Supply (MAPA) and the Federal Institute of Education, Science and Technology Goiano (IF Goiano) for the development of methodologies with a view to implement and operate an agreement monitoring center. Its objective is to present the tool (software) developed via web to organize the structure of the chain of value of the Ministry of Agriculture's system of agreements, map performance indicators and classify process optimization priorities, based on parameters of efficiency and effectiveness of the reengineering processes. This is applied research in the empirical scenario of the Agreements Sector of MAPA, which uses the case study procedure to achieve its objective. The software development is based on the theoretical framework of Business Process Management (BPM) and Lean Six Sigma, with the application of the GUT Matrix tool and the Eisenhower Matrix for decision making. The primary data were collected through unstructured interviews with nine key informants working in the macro-processes of formalization, execution and monitoring and rendering of accounts of agreements. The results contain the characterization of the MAPA agreement area, highlighting the main activities carried out in the three macroprocesses, the description of the modelling characteristics and functionalities of the developed software and the discussion of benefits arising from the application of information technologies to the Business Process Management (BPM).  It can be inferred that the Lean methodology is plausible as a logical “production line”, since it is adaptable to a structured algorithm, which provides an orderly solution of problems focused on continuous improvement.
publishDate 2022
dc.date.none.fl_str_mv 2022-07-01
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://www.ijmp.jor.br/index.php/ijmp/article/view/1800
10.14807/ijmp.v13i5.1800
url http://www.ijmp.jor.br/index.php/ijmp/article/view/1800
identifier_str_mv 10.14807/ijmp.v13i5.1800
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv http://www.ijmp.jor.br/index.php/ijmp/article/view/1800/2217
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info:eu-repo/semantics/openAccess
rights_invalid_str_mv http://creativecommons.org/licenses/by-nc-sa/4.0
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Independent
publisher.none.fl_str_mv Independent
dc.source.none.fl_str_mv Independent Journal of Management & Production; Vol. 13 No. 5 (2022): Independent Journal of Management & Production; 1300-1322
2236-269X
2236-269X
reponame:Independent Journal of Management & Production
instname:Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP)
instacron:IJM&P
instname_str Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP)
instacron_str IJM&P
institution IJM&P
reponame_str Independent Journal of Management & Production
collection Independent Journal of Management & Production
repository.name.fl_str_mv Independent Journal of Management & Production - Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP)
repository.mail.fl_str_mv ijmp@ijmp.jor.br||paulo@paulorodrigues.pro.br||
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