LEISURE IN THE DISABLED PERSON’S LIFE: A MATTER OF SOCIAL RESPONSIBILITY AND TOURISM CONSIDERATION

Detalhes bibliográficos
Autor(a) principal: Saeta, Beatriz Regina Pereira
Data de Publicação: 2008
Outros Autores: Teixeira, Maria Luisa Mendes
Tipo de documento: Artigo
Idioma: por
eng
spa
Título da fonte: RAM. Revista de Administração Mackenzie
Texto Completo: https://editorarevistas.mackenzie.br/index.php/RAM/article/view/10
Resumo: In the last two decades the social inclusive practices for handicapped people have been discussed and work opportunities have been created. This has resulted in an increase of access to services and goods for the handicapped - 10% of world people - and the products haven't been adequately considered in terms of their suitability by the business world. This study aimed to demonstrate how handicapped tourist consumers feel about the kind of services delivered and their suggestions for improving the quality of service provided by tourist offices.Keywords: Leisure time, tourism, social responsibility, jobs, physical deficiency
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spelling LEISURE IN THE DISABLED PERSON’S LIFE: A MATTER OF SOCIAL RESPONSIBILITY AND TOURISM CONSIDERATIONO lazer na vida da pessoa portadora de deficiência: uma questão de responsabilidade social e um turismo a ser pensadoIn the last two decades the social inclusive practices for handicapped people have been discussed and work opportunities have been created. This has resulted in an increase of access to services and goods for the handicapped - 10% of world people - and the products haven't been adequately considered in terms of their suitability by the business world. This study aimed to demonstrate how handicapped tourist consumers feel about the kind of services delivered and their suggestions for improving the quality of service provided by tourist offices.Keywords: Leisure time, tourism, social responsibility, jobs, physical deficiencyNas duas últimas décadas, tem-se assistido à discussão de práticas sociais inclusivas de pessoas com deficiência física, especialmente no que se refere a oportunidades de trabalho. Essas oportunidades resultam num acréscimo de renda desse segmento correspondente a 10% da população mundial, apresentando-se com um potencial de acesso a bens e serviços que não tem sido adequadamente considerado pelo mundo dos negócios. Esse trabalho teve como objetivo trazer para o campo do turismo essa discussão, mostrando como os usuários dos serviços sentem-se com o atendimento recebido e as sugestões que fazem visando despertar os agentes de turismo para esse segmento capaz e desejoso de consumir serviços direcionados.PALAVRAS-CHAVE: Lazer, Turismo, Responsabilidade Social, Serviços, Deficiência Física.Editora Mackenzie2008-06-25info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfapplication/pdfapplication/pdfhttps://editorarevistas.mackenzie.br/index.php/RAM/article/view/10Revista de Administração Mackenzie; Vol. 2 No. 1 (2001)Revista de Administração Mackenzie; Vol. 2 Núm. 1 (2001)Revista de Administração Mackenzie (Mackenzie Management Review); v. 2 n. 1 (2001)1678-69711518-6776reponame:RAM. Revista de Administração Mackenzieinstname:Universidade Presbiteriana Mackenzie (MACKENZIE)instacron:MACKENZIEporengspahttps://editorarevistas.mackenzie.br/index.php/RAM/article/view/10/10https://editorarevistas.mackenzie.br/index.php/RAM/article/view/10/2105https://editorarevistas.mackenzie.br/index.php/RAM/article/view/10/2106Copyright (c) 2015 Revista de Administração Mackenzieinfo:eu-repo/semantics/openAccessSaeta, Beatriz Regina PereiraTeixeira, Maria Luisa Mendes2011-01-14T16:39:31Zoai:ojs.editorarevistas.mackenzie.br:article/10Revistahttps://editorarevistas.mackenzie.br/index.php/RAM/PUBhttps://editorarevistas.mackenzie.br/index.php/RAM/oairevista.adm@mackenzie.br1678-69711518-6776opendoar:2011-01-14T16:39:31RAM. Revista de Administração Mackenzie - Universidade Presbiteriana Mackenzie (MACKENZIE)false
dc.title.none.fl_str_mv LEISURE IN THE DISABLED PERSON’S LIFE: A MATTER OF SOCIAL RESPONSIBILITY AND TOURISM CONSIDERATION
O lazer na vida da pessoa portadora de deficiência: uma questão de responsabilidade social e um turismo a ser pensado
title LEISURE IN THE DISABLED PERSON’S LIFE: A MATTER OF SOCIAL RESPONSIBILITY AND TOURISM CONSIDERATION
spellingShingle LEISURE IN THE DISABLED PERSON’S LIFE: A MATTER OF SOCIAL RESPONSIBILITY AND TOURISM CONSIDERATION
Saeta, Beatriz Regina Pereira
title_short LEISURE IN THE DISABLED PERSON’S LIFE: A MATTER OF SOCIAL RESPONSIBILITY AND TOURISM CONSIDERATION
title_full LEISURE IN THE DISABLED PERSON’S LIFE: A MATTER OF SOCIAL RESPONSIBILITY AND TOURISM CONSIDERATION
title_fullStr LEISURE IN THE DISABLED PERSON’S LIFE: A MATTER OF SOCIAL RESPONSIBILITY AND TOURISM CONSIDERATION
title_full_unstemmed LEISURE IN THE DISABLED PERSON’S LIFE: A MATTER OF SOCIAL RESPONSIBILITY AND TOURISM CONSIDERATION
title_sort LEISURE IN THE DISABLED PERSON’S LIFE: A MATTER OF SOCIAL RESPONSIBILITY AND TOURISM CONSIDERATION
author Saeta, Beatriz Regina Pereira
author_facet Saeta, Beatriz Regina Pereira
Teixeira, Maria Luisa Mendes
author_role author
author2 Teixeira, Maria Luisa Mendes
author2_role author
dc.contributor.author.fl_str_mv Saeta, Beatriz Regina Pereira
Teixeira, Maria Luisa Mendes
description In the last two decades the social inclusive practices for handicapped people have been discussed and work opportunities have been created. This has resulted in an increase of access to services and goods for the handicapped - 10% of world people - and the products haven't been adequately considered in terms of their suitability by the business world. This study aimed to demonstrate how handicapped tourist consumers feel about the kind of services delivered and their suggestions for improving the quality of service provided by tourist offices.Keywords: Leisure time, tourism, social responsibility, jobs, physical deficiency
publishDate 2008
dc.date.none.fl_str_mv 2008-06-25
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://editorarevistas.mackenzie.br/index.php/RAM/article/view/10
url https://editorarevistas.mackenzie.br/index.php/RAM/article/view/10
dc.language.iso.fl_str_mv por
eng
spa
language por
eng
spa
dc.relation.none.fl_str_mv https://editorarevistas.mackenzie.br/index.php/RAM/article/view/10/10
https://editorarevistas.mackenzie.br/index.php/RAM/article/view/10/2105
https://editorarevistas.mackenzie.br/index.php/RAM/article/view/10/2106
dc.rights.driver.fl_str_mv Copyright (c) 2015 Revista de Administração Mackenzie
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2015 Revista de Administração Mackenzie
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
application/pdf
application/pdf
dc.publisher.none.fl_str_mv Editora Mackenzie
publisher.none.fl_str_mv Editora Mackenzie
dc.source.none.fl_str_mv Revista de Administração Mackenzie; Vol. 2 No. 1 (2001)
Revista de Administração Mackenzie; Vol. 2 Núm. 1 (2001)
Revista de Administração Mackenzie (Mackenzie Management Review); v. 2 n. 1 (2001)
1678-6971
1518-6776
reponame:RAM. Revista de Administração Mackenzie
instname:Universidade Presbiteriana Mackenzie (MACKENZIE)
instacron:MACKENZIE
instname_str Universidade Presbiteriana Mackenzie (MACKENZIE)
instacron_str MACKENZIE
institution MACKENZIE
reponame_str RAM. Revista de Administração Mackenzie
collection RAM. Revista de Administração Mackenzie
repository.name.fl_str_mv RAM. Revista de Administração Mackenzie - Universidade Presbiteriana Mackenzie (MACKENZIE)
repository.mail.fl_str_mv revista.adm@mackenzie.br
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