MARKETING STRATEGIES AS A COMPETITIVE FACTOR FOR LOCAL GROCERY STORES

Detalhes bibliográficos
Autor(a) principal: Silva de Queiroz, Tatiana
Data de Publicação: 2008
Outros Autores: de Souza, Tereza, Pereira Gouvinhas, Reidson
Tipo de documento: Artigo
Idioma: por
eng
spa
Título da fonte: RAM. Revista de Administração Mackenzie
Texto Completo: https://editorarevistas.mackenzie.br/index.php/RAM/article/view/171
Resumo: The aim of this research is to study the different retail marketing strategies as a competitive factor for consumers within small grocery stores in Natal. As a consequence, this work is based on extensive group of interviews (survey) by using the Likert scale. Based on statistic analysis by using the chi-square method, it was observed the existence between the different marketing strategies and individual and social-economic consumers’ profile. The results have indicated that consumers’ preferences are changing which indicates the need for new investments. These investments should be concentrated on costumers’ care (19%) and proximity to home (15%). The results have also indicated that there are many variables which could inf luence consumers’ choice, but they have not been fully exploited by store managers.Keywords Strategy; Marketing; Differential; Retail; Supermarket.
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spelling MARKETING STRATEGIES AS A COMPETITIVE FACTOR FOR LOCAL GROCERY STORESEstratégia de marketing como um diferencial na escolha do supermercado de bairroThe aim of this research is to study the different retail marketing strategies as a competitive factor for consumers within small grocery stores in Natal. As a consequence, this work is based on extensive group of interviews (survey) by using the Likert scale. Based on statistic analysis by using the chi-square method, it was observed the existence between the different marketing strategies and individual and social-economic consumers’ profile. The results have indicated that consumers’ preferences are changing which indicates the need for new investments. These investments should be concentrated on costumers’ care (19%) and proximity to home (15%). The results have also indicated that there are many variables which could inf luence consumers’ choice, but they have not been fully exploited by store managers.Keywords Strategy; Marketing; Differential; Retail; Supermarket.O objetivo desta pesquisa consiste em estudar as estratégias de marketing de varejo como fator que atrai o consumidor a um supermercado de bairro, na cidade de Natal. Dessa forma, o trabalho consiste em uma amostra não-probabilística por quota, em que a entrevista utilizou a metodologia survey, com questionamentos diretos aos clientes, apoiada em uma escala de Likert, auxiliando o processo. Por meio da análise estatística utilizando o método qui-quadrado, verificou-se a existência de dependência entre as variáveis. Os resultados indicam que as características dos clientes estão mudando, implicando investimentos estruturais apropriados para satisfazer às novas exigências, entre as quais o atendimento aparece como o item mais valorizado (19%), vindo em seguida o fator proximidade da residência (15%). Os resultados mostram também a existência de variáveis que exercem inf luência na escolha do cliente e que ainda são pouco exploradas pelos gerentes das lojas. Palavras-chave Estratégia; Marketing; Diferencial; Varejo; Supermercado.Editora Mackenzie2008-08-28info:eu-repo/semantics/articleinfo:eu-repo/semantics/publishedVersionapplication/pdfapplication/pdfapplication/pdfhttps://editorarevistas.mackenzie.br/index.php/RAM/article/view/171Revista de Administração Mackenzie; Vol. 9 No. 3 (2008)Revista de Administração Mackenzie; Vol. 9 Núm. 3 (2008)Revista de Administração Mackenzie (Mackenzie Management Review); v. 9 n. 3 (2008)1678-69711518-6776reponame:RAM. Revista de Administração Mackenzieinstname:Universidade Presbiteriana Mackenzie (MACKENZIE)instacron:MACKENZIEporengspahttps://editorarevistas.mackenzie.br/index.php/RAM/article/view/171/171https://editorarevistas.mackenzie.br/index.php/RAM/article/view/171/1760https://editorarevistas.mackenzie.br/index.php/RAM/article/view/171/1761Copyright (c) 2015 Revista de Administração Mackenzieinfo:eu-repo/semantics/openAccessSilva de Queiroz, Tatianade Souza, TerezaPereira Gouvinhas, Reidson2011-01-17T19:20:10Zoai:ojs.editorarevistas.mackenzie.br:article/171Revistahttps://editorarevistas.mackenzie.br/index.php/RAM/PUBhttps://editorarevistas.mackenzie.br/index.php/RAM/oairevista.adm@mackenzie.br1678-69711518-6776opendoar:2011-01-17T19:20:10RAM. Revista de Administração Mackenzie - Universidade Presbiteriana Mackenzie (MACKENZIE)false
dc.title.none.fl_str_mv MARKETING STRATEGIES AS A COMPETITIVE FACTOR FOR LOCAL GROCERY STORES
Estratégia de marketing como um diferencial na escolha do supermercado de bairro
title MARKETING STRATEGIES AS A COMPETITIVE FACTOR FOR LOCAL GROCERY STORES
spellingShingle MARKETING STRATEGIES AS A COMPETITIVE FACTOR FOR LOCAL GROCERY STORES
Silva de Queiroz, Tatiana
title_short MARKETING STRATEGIES AS A COMPETITIVE FACTOR FOR LOCAL GROCERY STORES
title_full MARKETING STRATEGIES AS A COMPETITIVE FACTOR FOR LOCAL GROCERY STORES
title_fullStr MARKETING STRATEGIES AS A COMPETITIVE FACTOR FOR LOCAL GROCERY STORES
title_full_unstemmed MARKETING STRATEGIES AS A COMPETITIVE FACTOR FOR LOCAL GROCERY STORES
title_sort MARKETING STRATEGIES AS A COMPETITIVE FACTOR FOR LOCAL GROCERY STORES
author Silva de Queiroz, Tatiana
author_facet Silva de Queiroz, Tatiana
de Souza, Tereza
Pereira Gouvinhas, Reidson
author_role author
author2 de Souza, Tereza
Pereira Gouvinhas, Reidson
author2_role author
author
dc.contributor.author.fl_str_mv Silva de Queiroz, Tatiana
de Souza, Tereza
Pereira Gouvinhas, Reidson
description The aim of this research is to study the different retail marketing strategies as a competitive factor for consumers within small grocery stores in Natal. As a consequence, this work is based on extensive group of interviews (survey) by using the Likert scale. Based on statistic analysis by using the chi-square method, it was observed the existence between the different marketing strategies and individual and social-economic consumers’ profile. The results have indicated that consumers’ preferences are changing which indicates the need for new investments. These investments should be concentrated on costumers’ care (19%) and proximity to home (15%). The results have also indicated that there are many variables which could inf luence consumers’ choice, but they have not been fully exploited by store managers.Keywords Strategy; Marketing; Differential; Retail; Supermarket.
publishDate 2008
dc.date.none.fl_str_mv 2008-08-28
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
info:eu-repo/semantics/publishedVersion
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://editorarevistas.mackenzie.br/index.php/RAM/article/view/171
url https://editorarevistas.mackenzie.br/index.php/RAM/article/view/171
dc.language.iso.fl_str_mv por
eng
spa
language por
eng
spa
dc.relation.none.fl_str_mv https://editorarevistas.mackenzie.br/index.php/RAM/article/view/171/171
https://editorarevistas.mackenzie.br/index.php/RAM/article/view/171/1760
https://editorarevistas.mackenzie.br/index.php/RAM/article/view/171/1761
dc.rights.driver.fl_str_mv Copyright (c) 2015 Revista de Administração Mackenzie
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Copyright (c) 2015 Revista de Administração Mackenzie
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
application/pdf
application/pdf
dc.publisher.none.fl_str_mv Editora Mackenzie
publisher.none.fl_str_mv Editora Mackenzie
dc.source.none.fl_str_mv Revista de Administração Mackenzie; Vol. 9 No. 3 (2008)
Revista de Administração Mackenzie; Vol. 9 Núm. 3 (2008)
Revista de Administração Mackenzie (Mackenzie Management Review); v. 9 n. 3 (2008)
1678-6971
1518-6776
reponame:RAM. Revista de Administração Mackenzie
instname:Universidade Presbiteriana Mackenzie (MACKENZIE)
instacron:MACKENZIE
instname_str Universidade Presbiteriana Mackenzie (MACKENZIE)
instacron_str MACKENZIE
institution MACKENZIE
reponame_str RAM. Revista de Administração Mackenzie
collection RAM. Revista de Administração Mackenzie
repository.name.fl_str_mv RAM. Revista de Administração Mackenzie - Universidade Presbiteriana Mackenzie (MACKENZIE)
repository.mail.fl_str_mv revista.adm@mackenzie.br
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