Proposta de um roteiro para auxiliar o gestor no processo de monitoramento do faturamento nos setores de urg??ncia/emerg??ncia e interna????o hospitalar no Sistema ??nico de Sa??de

Detalhes bibliográficos
Autor(a) principal: Mathias, Denise
Data de Publicação: 2016
Tipo de documento: Dissertação
Idioma: por
Título da fonte: Biblioteca Digital de Teses e Dissertações da Uninove
Texto Completo: http://bibliotecatede.uninove.br/handle/tede/1550
Resumo: The Brazilian public hospital billing is composed of different non-integrated systems, which hinders the accuracy of the obtained data, and consequently the work of the managers on this area in guaranteeing a precise billing that correctly reflects the given assistance. The objective of this work was to construct a tool that helps in the monitoring of the accuracy of some essential procedures to be included in the database of the Walk In Care Information System and a verification script for the registry of executed procedures on the medical records and that should be posted to the Hospital Information System, in order to mitigate risks of nonconformity of information. The tool was implemented in the S??o Mateus Pronto Care ( Walk In Care ? ) facility, part of the network of units under management of the Municipal Hospital Autarquia, as this facility presented the largest discrepancy between the quantity and approved value. After that it was extended to another 36 Walk In Care units of all sizes. The results were analyzed based on the referenced values from Table of Procedures, Medications, Orthotics, Prostheses and Special Materials-OPM (SIGTAP). The research provided the identification of interference factors in the process of coding and recording care that compromised the accuracy of the database in the Outpatient Information System. The proposed tool contributed to the accuracy of the registry, the comparative analysis between the 1st quarter of 2009 and the 1st quarter of 2010, evidencing a difference of 5.2 times lower in the average value of the medical procedure. The proposed script, using the variable value of the daily rate and length of stay for the treatment of pneumonia or influenza (flu), compared to the same variables of the SIGTAP, evidenced the increase of the daily value from 75% to 84% in relation to the reference.
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spelling Rached, Chennyfer Dobbins AbiRached, Chennyfer Dobbins AbiLiberal, M??rcia Mello Costa deNovaretti, Marcia Cristina ZagoSoarez, Patr??cia Coelho deBittar, Olimpio Jose Nogueira Vianahttp://lattes.cnpq.br/4381755935687542Mathias, Denise2017-01-26T16:50:06Z2016-12-06Mathias, Denise. Proposta de um roteiro para auxiliar o gestor no processo de monitoramento do faturamento nos setores de urg??ncia/emerg??ncia e interna????o hospitalar no Sistema ??nico de Sa??de. 2016. 134 f. Disserta????o( Programa de Mestrado Profissional em Administra????o - Gest??o em Sistemas de Sa??de) - Universidade Nove de Julho, S??o Paulo.http://bibliotecatede.uninove.br/handle/tede/1550The Brazilian public hospital billing is composed of different non-integrated systems, which hinders the accuracy of the obtained data, and consequently the work of the managers on this area in guaranteeing a precise billing that correctly reflects the given assistance. The objective of this work was to construct a tool that helps in the monitoring of the accuracy of some essential procedures to be included in the database of the Walk In Care Information System and a verification script for the registry of executed procedures on the medical records and that should be posted to the Hospital Information System, in order to mitigate risks of nonconformity of information. The tool was implemented in the S??o Mateus Pronto Care ( Walk In Care ? ) facility, part of the network of units under management of the Municipal Hospital Autarquia, as this facility presented the largest discrepancy between the quantity and approved value. After that it was extended to another 36 Walk In Care units of all sizes. The results were analyzed based on the referenced values from Table of Procedures, Medications, Orthotics, Prostheses and Special Materials-OPM (SIGTAP). The research provided the identification of interference factors in the process of coding and recording care that compromised the accuracy of the database in the Outpatient Information System. The proposed tool contributed to the accuracy of the registry, the comparative analysis between the 1st quarter of 2009 and the 1st quarter of 2010, evidencing a difference of 5.2 times lower in the average value of the medical procedure. The proposed script, using the variable value of the daily rate and length of stay for the treatment of pneumonia or influenza (flu), compared to the same variables of the SIGTAP, evidenced the increase of the daily value from 75% to 84% in relation to the reference.O faturamento hospitalar p??blico brasileiro ?? composto por diferentes sistemas n??o integrados, o que dificulta a acur??cia dos dados obtidos, e consequentemente o trabalho dos gestores desta ??rea em garantir um faturamento preciso que traduza a assist??ncia, o objetivo deste trabalho foi construir um instrumento que auxilie no monitoramento da exatid??o de alguns procedimentos essenciais de constarem na base de dados do Sistema de Informa????o Ambulatorial e um roteiro de verifica????o do registro de procedimentos constantes no prontu??rio de cl??nica m??dica e que devem ser lan??ados no Sistema de Informa????o Hospitalar, visando mitigar riscos de inconformidade da informa????o. O instrumento foi aplicado no estabelecimento Pronto Atendimento S??o Mateus, integrante da rede de unidades sob gest??o da Autarquia Hospitalar Municipal, por ser o que apresentava a maior discrep??ncia entre a quantidade e valor aprovado, posteriormente foi estendido para o universo de 36 unidades, de pequeno a grande porte. Os resultados foram analisados a partir dos valores referenciados na Tabela de Procedimentos, Medicamentos, ??rteses, Pr??teses e Materiais Especiais-OPM (SIGTAP). A pesquisa proporcionou a identifica????o de fatores de interfer??ncia no processo de codifica????o e registro da assist??ncia que comprometiam a acur??cia da base de dados no Sistema de Informa????o Ambulatorial. O instrumento proposto contribuiu com a precis??o do registro, a an??lise comparativa entre o 1?? trimestre de 2009 e o 1?? trimestre de 2010, evidenciou diferen??a de 5,2 vezes a menor no valor m??dio do procedimento. O roteiro proposto, utilizando a v??ri??vel valor da di??ria e tempo de perman??ncia para o tratamento de pneumonias ou influenza (gripe), comparado ??s mesmas vari??veis do SIGTAP, evidenciou a eleva????o do valor da di??ria de 75% para 84% em rela????o ?? refer??ncia.Submitted by Nadir Basilio (nadirsb@uninove.br) on 2017-01-26T16:50:06Z No. of bitstreams: 1 Denise Mathias.pdf: 1924270 bytes, checksum: 1900fdbe1184fceb35832b8db907ba1e (MD5)Made available in DSpace on 2017-01-26T16:50:06Z (GMT). No. of bitstreams: 1 Denise Mathias.pdf: 1924270 bytes, checksum: 1900fdbe1184fceb35832b8db907ba1e (MD5) Previous issue date: 2016-12-06application/pdfporUniversidade Nove de JulhoPrograma de Mestrado Profissional em Administra????o - Gest??o em Sistemas de Sa??deUNINOVEBrasilAdministra????oacur??cia dos dadosindicadores de gest??ogest??o da informa????o em sa??derecursos financeiros para a sa??dedata accuracymanagement indicatorshealth information managementfinancial resources in healthADMINISTRACAO::ADMINISTRACAO DE SETORES ESPECIFICOSProposta de um roteiro para auxiliar o gestor no processo de monitoramento do faturamento nos setores de urg??ncia/emerg??ncia e interna????o hospitalar no Sistema ??nico de Sa??deProposal of a route to help the manager in the process of monitoring the billing in the urgency/emergency and hospital interment sectors in the Single Health Systeminfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesis-710462410973612412600info:eu-repo/semantics/openAccessreponame:Biblioteca Digital de Teses e Dissertações da Uninoveinstname:Universidade Nove de Julho (UNINOVE)instacron:UNINOVEORIGINALDenise Mathias.pdfDenise Mathias.pdfapplication/pdf1924270http://localhost:8080/tede/bitstream/tede/1550/2/Denise+Mathias.pdf1900fdbe1184fceb35832b8db907ba1eMD52LICENSElicense.txtlicense.txttext/plain; charset=utf-82165http://localhost:8080/tede/bitstream/tede/1550/1/license.txtbd3efa91386c1718a7f26a329fdcb468MD51tede/15502017-01-26 14:50:06.925oai:localhost: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Biblioteca Digital de Teses e Dissertaçõeshttp://bibliotecatede.uninove.br/PRIhttp://bibliotecatede.uninove.br/oai/requestbibliotecatede@uninove.br||bibliotecatede@uninove.bropendoar:2017-01-26T16:50:06Biblioteca Digital de Teses e Dissertações da Uninove - Universidade Nove de Julho (UNINOVE)false
dc.title.por.fl_str_mv Proposta de um roteiro para auxiliar o gestor no processo de monitoramento do faturamento nos setores de urg??ncia/emerg??ncia e interna????o hospitalar no Sistema ??nico de Sa??de
dc.title.alternative.eng.fl_str_mv Proposal of a route to help the manager in the process of monitoring the billing in the urgency/emergency and hospital interment sectors in the Single Health System
title Proposta de um roteiro para auxiliar o gestor no processo de monitoramento do faturamento nos setores de urg??ncia/emerg??ncia e interna????o hospitalar no Sistema ??nico de Sa??de
spellingShingle Proposta de um roteiro para auxiliar o gestor no processo de monitoramento do faturamento nos setores de urg??ncia/emerg??ncia e interna????o hospitalar no Sistema ??nico de Sa??de
Mathias, Denise
acur??cia dos dados
indicadores de gest??o
gest??o da informa????o em sa??de
recursos financeiros para a sa??de
data accuracy
management indicators
health information management
financial resources in health
ADMINISTRACAO::ADMINISTRACAO DE SETORES ESPECIFICOS
title_short Proposta de um roteiro para auxiliar o gestor no processo de monitoramento do faturamento nos setores de urg??ncia/emerg??ncia e interna????o hospitalar no Sistema ??nico de Sa??de
title_full Proposta de um roteiro para auxiliar o gestor no processo de monitoramento do faturamento nos setores de urg??ncia/emerg??ncia e interna????o hospitalar no Sistema ??nico de Sa??de
title_fullStr Proposta de um roteiro para auxiliar o gestor no processo de monitoramento do faturamento nos setores de urg??ncia/emerg??ncia e interna????o hospitalar no Sistema ??nico de Sa??de
title_full_unstemmed Proposta de um roteiro para auxiliar o gestor no processo de monitoramento do faturamento nos setores de urg??ncia/emerg??ncia e interna????o hospitalar no Sistema ??nico de Sa??de
title_sort Proposta de um roteiro para auxiliar o gestor no processo de monitoramento do faturamento nos setores de urg??ncia/emerg??ncia e interna????o hospitalar no Sistema ??nico de Sa??de
author Mathias, Denise
author_facet Mathias, Denise
author_role author
dc.contributor.advisor1.fl_str_mv Rached, Chennyfer Dobbins Abi
dc.contributor.referee1.fl_str_mv Rached, Chennyfer Dobbins Abi
dc.contributor.referee2.fl_str_mv Liberal, M??rcia Mello Costa de
dc.contributor.referee3.fl_str_mv Novaretti, Marcia Cristina Zago
dc.contributor.referee4.fl_str_mv Soarez, Patr??cia Coelho de
dc.contributor.referee5.fl_str_mv Bittar, Olimpio Jose Nogueira Viana
dc.contributor.authorLattes.fl_str_mv http://lattes.cnpq.br/4381755935687542
dc.contributor.author.fl_str_mv Mathias, Denise
contributor_str_mv Rached, Chennyfer Dobbins Abi
Rached, Chennyfer Dobbins Abi
Liberal, M??rcia Mello Costa de
Novaretti, Marcia Cristina Zago
Soarez, Patr??cia Coelho de
Bittar, Olimpio Jose Nogueira Viana
dc.subject.por.fl_str_mv acur??cia dos dados
indicadores de gest??o
gest??o da informa????o em sa??de
recursos financeiros para a sa??de
topic acur??cia dos dados
indicadores de gest??o
gest??o da informa????o em sa??de
recursos financeiros para a sa??de
data accuracy
management indicators
health information management
financial resources in health
ADMINISTRACAO::ADMINISTRACAO DE SETORES ESPECIFICOS
dc.subject.eng.fl_str_mv data accuracy
management indicators
health information management
financial resources in health
dc.subject.cnpq.fl_str_mv ADMINISTRACAO::ADMINISTRACAO DE SETORES ESPECIFICOS
description The Brazilian public hospital billing is composed of different non-integrated systems, which hinders the accuracy of the obtained data, and consequently the work of the managers on this area in guaranteeing a precise billing that correctly reflects the given assistance. The objective of this work was to construct a tool that helps in the monitoring of the accuracy of some essential procedures to be included in the database of the Walk In Care Information System and a verification script for the registry of executed procedures on the medical records and that should be posted to the Hospital Information System, in order to mitigate risks of nonconformity of information. The tool was implemented in the S??o Mateus Pronto Care ( Walk In Care ? ) facility, part of the network of units under management of the Municipal Hospital Autarquia, as this facility presented the largest discrepancy between the quantity and approved value. After that it was extended to another 36 Walk In Care units of all sizes. The results were analyzed based on the referenced values from Table of Procedures, Medications, Orthotics, Prostheses and Special Materials-OPM (SIGTAP). The research provided the identification of interference factors in the process of coding and recording care that compromised the accuracy of the database in the Outpatient Information System. The proposed tool contributed to the accuracy of the registry, the comparative analysis between the 1st quarter of 2009 and the 1st quarter of 2010, evidencing a difference of 5.2 times lower in the average value of the medical procedure. The proposed script, using the variable value of the daily rate and length of stay for the treatment of pneumonia or influenza (flu), compared to the same variables of the SIGTAP, evidenced the increase of the daily value from 75% to 84% in relation to the reference.
publishDate 2016
dc.date.issued.fl_str_mv 2016-12-06
dc.date.accessioned.fl_str_mv 2017-01-26T16:50:06Z
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dc.identifier.citation.fl_str_mv Mathias, Denise. Proposta de um roteiro para auxiliar o gestor no processo de monitoramento do faturamento nos setores de urg??ncia/emerg??ncia e interna????o hospitalar no Sistema ??nico de Sa??de. 2016. 134 f. Disserta????o( Programa de Mestrado Profissional em Administra????o - Gest??o em Sistemas de Sa??de) - Universidade Nove de Julho, S??o Paulo.
dc.identifier.uri.fl_str_mv http://bibliotecatede.uninove.br/handle/tede/1550
identifier_str_mv Mathias, Denise. Proposta de um roteiro para auxiliar o gestor no processo de monitoramento do faturamento nos setores de urg??ncia/emerg??ncia e interna????o hospitalar no Sistema ??nico de Sa??de. 2016. 134 f. Disserta????o( Programa de Mestrado Profissional em Administra????o - Gest??o em Sistemas de Sa??de) - Universidade Nove de Julho, S??o Paulo.
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