Identifica????o e classifica????o de stakeholders em clubes brasileiros de futebol profissional
Autor(a) principal: | |
---|---|
Data de Publicação: | 2015 |
Tipo de documento: | Dissertação |
Idioma: | por |
Título da fonte: | Biblioteca Digital de Teses e Dissertações da Uninove |
Texto Completo: | http://bibliotecatede.uninove.br/handle/tede/1115 |
Resumo: | This research aimed to investigate how leaders of Brazilian professional football clubs identify and classify its stakeholders, according to the attributes of power, legitimacy and urgency. The theoretical framework was based on the stakeholder theory, developed by Freeman (1984) and other researchers. For this objective to be achieved, a model for the identification and classification of stakeholders proposed by Mitchell et al. (1997) and operated by Almeida et al. (2000), based on the attributes of power, legitimacy and urgency, was applied. An exploratory and descriptive investigation of mixed method was performed, with leaders of two professional football clubs and operated at two different times, using a pre-established script and a questionnaire. The results obtained from this investigation confirm the two prepared propositions, that the urgency perceived by leaders in meeting the demands of a stakeholder is high when its legitimacy is high and that the most salient stakeholders for the leaders will be those with high legitimacy. It is expected that the obtained results can be used as a reference for leaders of these and other similar entities with respect to its relations with its stakeholders, and also as a starting point for future studies in sport management. |
id |
NOVE_4bf952961232d1047feca9d2bab59be2 |
---|---|
oai_identifier_str |
oai:localhost:tede/1115 |
network_acronym_str |
NOVE |
network_name_str |
Biblioteca Digital de Teses e Dissertações da Uninove |
repository_id_str |
|
spelling |
Siqueira, Jo??o Paulo Lara dehttp://lattes.cnpq.br/6687009668803720Nassif, V??nia Maria Jorgehttp://lattes.cnpq.br/6936403740310206Telles, Renatohttp://lattes.cnpq.br/****************13871055824http://lattes.cnpq.br/6331539904732858Pajanian, Fl??vio2015-07-16T15:55:18Z2015-02-26Pajanian, Fl??vio. Identifica????o e classifica????o de stakeholders em clubes brasileiros de futebol profissional. 2015. 69 f. Disserta????o ( Programa de Mestrado Profissional em Administra????o - Gest??o do Esporte) - Universidade Nove de Julho, S??o Paulo .http://bibliotecatede.uninove.br/handle/tede/1115This research aimed to investigate how leaders of Brazilian professional football clubs identify and classify its stakeholders, according to the attributes of power, legitimacy and urgency. The theoretical framework was based on the stakeholder theory, developed by Freeman (1984) and other researchers. For this objective to be achieved, a model for the identification and classification of stakeholders proposed by Mitchell et al. (1997) and operated by Almeida et al. (2000), based on the attributes of power, legitimacy and urgency, was applied. An exploratory and descriptive investigation of mixed method was performed, with leaders of two professional football clubs and operated at two different times, using a pre-established script and a questionnaire. The results obtained from this investigation confirm the two prepared propositions, that the urgency perceived by leaders in meeting the demands of a stakeholder is high when its legitimacy is high and that the most salient stakeholders for the leaders will be those with high legitimacy. It is expected that the obtained results can be used as a reference for leaders of these and other similar entities with respect to its relations with its stakeholders, and also as a starting point for future studies in sport management.Esta disserta????o teve como objetivo investigar como dirigentes de clubes de futebol profissional brasileiros identificam e classificam seus stakeholders, segundo os atributos de poder, legitimidade e urg??ncia. O referencial te??rico teve como base a Teoria dos Stakeholders, desenvolvida por Freeman (1984) e outros pesquisadores. Para que tal objetivo fosse atingido foi utilizado o modelo de identifica????o e classifica????o de stakeholders proposto por Mitchell et al. (1997) e operacionalizado por Almeida et al. (2000), a partir dos atributos de poder, legitimidade e urg??ncia. Foi realizada uma pesquisa com m??todo misto, de natureza explorat??ria e descritiva, com dirigentes de dois clubes de futebol profissional e operacionalizada em dois momentos distintos, utilizando um roteiro preestabelecido e um question??rio. Os resultados obtidos pela pesquisa confirmam as duas proposi????es elaboradas, de que a urg??ncia percebida pelos dirigentes no atendimento ??s reivindica????es de um stakeholder ser?? alta quando sua legitimidade for alta e que os stakeholders mais salientes para os dirigentes ser??o aqueles com legitimidade alta. Espera-se que os resultados obtidos possam ser utilizados como refer??ncia para dirigentes desses e de outras entidades semelhantes no que tange ??s suas rela????es com seus stakeholders, e ainda, como ponto de partida para estudos futuros na gest??o do esporte.Submitted by Nadir Basilio (nadirsb@uninove.br) on 2015-07-16T15:55:18Z No. of bitstreams: 1 Flavio Pajanian.pdf: 1295357 bytes, checksum: b2a4aab69efb42b3f60eaca652e82051 (MD5)Made available in DSpace on 2015-07-16T15:55:18Z (GMT). No. of bitstreams: 1 Flavio Pajanian.pdf: 1295357 bytes, checksum: b2a4aab69efb42b3f60eaca652e82051 (MD5) Previous issue date: 2015-02-26application/pdfporUniversidade Nove de JulhoPrograma de Mestrado Profissional em Administra????o - Gest??o do EsporteUNINOVEBrasilAdministra????oclubes de futebolstakeholderidentifica????oclassifica????osoccer clubsstakeholderidentificationclassificationADMINISTRACAO::ADMINISTRACAO DE SETORES ESPECIFICOSIdentifica????o e classifica????o de stakeholders em clubes brasileiros de futebol profissionalIdentification and classification of etakeholders in brazilian professional soccer clubsinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesis-710462410973612412600info:eu-repo/semantics/openAccessreponame:Biblioteca Digital de Teses e Dissertações da Uninoveinstname:Universidade Nove de Julho (UNINOVE)instacron:UNINOVEORIGINALFlavio Pajanian.pdfFlavio Pajanian.pdfapplication/pdf1295357http://localhost:8080/tede/bitstream/tede/1115/2/Flavio+Pajanian.pdfb2a4aab69efb42b3f60eaca652e82051MD52LICENSElicense.txtlicense.txttext/plain; charset=utf-82089http://localhost:8080/tede/bitstream/tede/1115/1/license.txt7b5ba3d2445355f386edab96125d42b7MD51tede/11152015-07-16 12:55:18.957oai:localhost: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Biblioteca Digital de Teses e Dissertaçõeshttp://bibliotecatede.uninove.br/PRIhttp://bibliotecatede.uninove.br/oai/requestbibliotecatede@uninove.br||bibliotecatede@uninove.bropendoar:2015-07-16T15:55:18Biblioteca Digital de Teses e Dissertações da Uninove - Universidade Nove de Julho (UNINOVE)false |
dc.title.por.fl_str_mv |
Identifica????o e classifica????o de stakeholders em clubes brasileiros de futebol profissional |
dc.title.alternative.eng.fl_str_mv |
Identification and classification of etakeholders in brazilian professional soccer clubs |
title |
Identifica????o e classifica????o de stakeholders em clubes brasileiros de futebol profissional |
spellingShingle |
Identifica????o e classifica????o de stakeholders em clubes brasileiros de futebol profissional Pajanian, Fl??vio clubes de futebol stakeholder identifica????o classifica????o soccer clubs stakeholder identification classification ADMINISTRACAO::ADMINISTRACAO DE SETORES ESPECIFICOS |
title_short |
Identifica????o e classifica????o de stakeholders em clubes brasileiros de futebol profissional |
title_full |
Identifica????o e classifica????o de stakeholders em clubes brasileiros de futebol profissional |
title_fullStr |
Identifica????o e classifica????o de stakeholders em clubes brasileiros de futebol profissional |
title_full_unstemmed |
Identifica????o e classifica????o de stakeholders em clubes brasileiros de futebol profissional |
title_sort |
Identifica????o e classifica????o de stakeholders em clubes brasileiros de futebol profissional |
author |
Pajanian, Fl??vio |
author_facet |
Pajanian, Fl??vio |
author_role |
author |
dc.contributor.advisor1.fl_str_mv |
Siqueira, Jo??o Paulo Lara de |
dc.contributor.advisor1Lattes.fl_str_mv |
http://lattes.cnpq.br/6687009668803720 |
dc.contributor.referee1.fl_str_mv |
Nassif, V??nia Maria Jorge |
dc.contributor.referee1Lattes.fl_str_mv |
http://lattes.cnpq.br/6936403740310206 |
dc.contributor.referee2.fl_str_mv |
Telles, Renato |
dc.contributor.referee2Lattes.fl_str_mv |
http://lattes.cnpq.br/**************** |
dc.contributor.authorID.fl_str_mv |
13871055824 |
dc.contributor.authorLattes.fl_str_mv |
http://lattes.cnpq.br/6331539904732858 |
dc.contributor.author.fl_str_mv |
Pajanian, Fl??vio |
contributor_str_mv |
Siqueira, Jo??o Paulo Lara de Nassif, V??nia Maria Jorge Telles, Renato |
dc.subject.por.fl_str_mv |
clubes de futebol stakeholder identifica????o classifica????o |
topic |
clubes de futebol stakeholder identifica????o classifica????o soccer clubs stakeholder identification classification ADMINISTRACAO::ADMINISTRACAO DE SETORES ESPECIFICOS |
dc.subject.eng.fl_str_mv |
soccer clubs stakeholder identification classification |
dc.subject.cnpq.fl_str_mv |
ADMINISTRACAO::ADMINISTRACAO DE SETORES ESPECIFICOS |
description |
This research aimed to investigate how leaders of Brazilian professional football clubs identify and classify its stakeholders, according to the attributes of power, legitimacy and urgency. The theoretical framework was based on the stakeholder theory, developed by Freeman (1984) and other researchers. For this objective to be achieved, a model for the identification and classification of stakeholders proposed by Mitchell et al. (1997) and operated by Almeida et al. (2000), based on the attributes of power, legitimacy and urgency, was applied. An exploratory and descriptive investigation of mixed method was performed, with leaders of two professional football clubs and operated at two different times, using a pre-established script and a questionnaire. The results obtained from this investigation confirm the two prepared propositions, that the urgency perceived by leaders in meeting the demands of a stakeholder is high when its legitimacy is high and that the most salient stakeholders for the leaders will be those with high legitimacy. It is expected that the obtained results can be used as a reference for leaders of these and other similar entities with respect to its relations with its stakeholders, and also as a starting point for future studies in sport management. |
publishDate |
2015 |
dc.date.accessioned.fl_str_mv |
2015-07-16T15:55:18Z |
dc.date.issued.fl_str_mv |
2015-02-26 |
dc.type.status.fl_str_mv |
info:eu-repo/semantics/publishedVersion |
dc.type.driver.fl_str_mv |
info:eu-repo/semantics/masterThesis |
format |
masterThesis |
status_str |
publishedVersion |
dc.identifier.citation.fl_str_mv |
Pajanian, Fl??vio. Identifica????o e classifica????o de stakeholders em clubes brasileiros de futebol profissional. 2015. 69 f. Disserta????o ( Programa de Mestrado Profissional em Administra????o - Gest??o do Esporte) - Universidade Nove de Julho, S??o Paulo . |
dc.identifier.uri.fl_str_mv |
http://bibliotecatede.uninove.br/handle/tede/1115 |
identifier_str_mv |
Pajanian, Fl??vio. Identifica????o e classifica????o de stakeholders em clubes brasileiros de futebol profissional. 2015. 69 f. Disserta????o ( Programa de Mestrado Profissional em Administra????o - Gest??o do Esporte) - Universidade Nove de Julho, S??o Paulo . |
url |
http://bibliotecatede.uninove.br/handle/tede/1115 |
dc.language.iso.fl_str_mv |
por |
language |
por |
dc.relation.cnpq.fl_str_mv |
-710462410973612412 |
dc.relation.confidence.fl_str_mv |
600 |
dc.rights.driver.fl_str_mv |
info:eu-repo/semantics/openAccess |
eu_rights_str_mv |
openAccess |
dc.format.none.fl_str_mv |
application/pdf |
dc.publisher.none.fl_str_mv |
Universidade Nove de Julho |
dc.publisher.program.fl_str_mv |
Programa de Mestrado Profissional em Administra????o - Gest??o do Esporte |
dc.publisher.initials.fl_str_mv |
UNINOVE |
dc.publisher.country.fl_str_mv |
Brasil |
dc.publisher.department.fl_str_mv |
Administra????o |
publisher.none.fl_str_mv |
Universidade Nove de Julho |
dc.source.none.fl_str_mv |
reponame:Biblioteca Digital de Teses e Dissertações da Uninove instname:Universidade Nove de Julho (UNINOVE) instacron:UNINOVE |
instname_str |
Universidade Nove de Julho (UNINOVE) |
instacron_str |
UNINOVE |
institution |
UNINOVE |
reponame_str |
Biblioteca Digital de Teses e Dissertações da Uninove |
collection |
Biblioteca Digital de Teses e Dissertações da Uninove |
bitstream.url.fl_str_mv |
http://localhost:8080/tede/bitstream/tede/1115/2/Flavio+Pajanian.pdf http://localhost:8080/tede/bitstream/tede/1115/1/license.txt |
bitstream.checksum.fl_str_mv |
b2a4aab69efb42b3f60eaca652e82051 7b5ba3d2445355f386edab96125d42b7 |
bitstream.checksumAlgorithm.fl_str_mv |
MD5 MD5 |
repository.name.fl_str_mv |
Biblioteca Digital de Teses e Dissertações da Uninove - Universidade Nove de Julho (UNINOVE) |
repository.mail.fl_str_mv |
bibliotecatede@uninove.br||bibliotecatede@uninove.br |
_version_ |
1811016866639904768 |